Top 13 Front desk supervisor Jobs in Tulsa, Ok

PM Front Desk Supervisor
CHR OK WC, LLC —Tulsa, OK
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
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9d
Front Desk Supervisor - Courtyard Marriott Tulsa Woodland Hills
Leisure Hospitality Management —Tulsa, OK
- $17 - $19 an hour
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
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7d
Supervisor, Front Desk
Family & Childrens Services, Inc. —Tulsa, OK
- Call employer
- Mid-level
- Office
- 3 years
- Paid time off
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Front Desk Agent
CHR OK WC, LLC —Tulsa, OK
- $15 an hour
- Research
- Hotel
- Negotiation
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Front Desk Agent
Dreamscape Hospitality —Tulsa, OK
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
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Guest Service Associate ***OPEN AVAILABILITY***
Embassy Suites by Hilton Tulsa I-44 —Tulsa, OK
- $15 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- In-person
- Paid time off
- Employee discount
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Assistant Admin II - Women in Recovery
Family & Childrens Services, Inc. —Tulsa, OK
- Research
- Mid-level
- Office
- Fuel card
- Paid time off
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Business Services Center Representative
GRAND Mental Health —Tulsa, OK
- Full-time
- Mid-level
- Windows
- High school diploma or GED
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Medical Support Assistant
US Veterans Health Administration —Claremore, OK
- $38,791 - $63,335 a year
- Part-time
- Background check
- High school
- Writing skills
- Paid parental leave
- Paid holidays
Global Reach Administrative Assistant
VICTORY CHRISTIAN CENTER INC —Tulsa, OK
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
2d
Victory Kids Ministry Coordinator
VICTORY CHRISTIAN CENTER INC —Tulsa, OK
- Full-time
- Inventory management
- English
- Mid-level

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Office Clerk 3 (ASL American Sign Language)
Galt Foundation —Tulsa, OK
Ability to answer phones, send messages, greet clients, and sort & distribute mail. Answer phones, take messages, and greet clients in a courteous manner.
$16.50 an hour
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Front Desk Supervisor
Chen Medical Associates —Columbus, OH
Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to…
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Front Desk Supervisor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
Ability to handle cash and credit transactions. Ability to achieve positive guest relations and maximize guest satisfaction. Type a minimum of 35 wpm.
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front desk supervisor jobs near tulsa, ok

PM Front Desk Supervisor

CHR OK WC, LLC
Tulsa, OK

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Job Details

9 days ago

Qualifications

Customer communication
Customer relationship building
Writing skills
Basic math
Employee relationship building
English
De-escalation techniques
Conflict de-escalation
Customer engagement
Data entry

Full Job Description

JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. PM- 3pm to 11pm, including weekends and holidays as required.

ESSENTIAL JOB FUNCTIONS:

1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

2. Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.

3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.

4. Supervise the Guest Service Agents.

5. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.

6. Comply with attendance rules and be available to work on a regular basis.

7. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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front desk supervisor jobs in tulsa, ok

PM Front Desk Supervisor

Front Desk Supervisor - Courtyard Marriott Tulsa Woodland Hills

Supervisor, Front Desk

Front Desk Agent

Front Desk Agent

Guest Service Associate OPEN AVAILABILITY

Assistant Admin II - Women in Recovery

Business Services Center Representative

Medical Support Assistant

Global Reach Administrative Assistant

Victory Kids Ministry Coordinator

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