Top 866 Document Jobs in Tuscaloosa, Al

Customer Retention Specialist - State Farm Agent Team Member
Tracey Sova - State Farm Agent —Tuscaloosa, AL
- $35,000 - $55,000 a year
- Full-time
- Office
- Entry level
- Office experience
- Paid time off
- Opportunities for advancement
Quick Apply
9d
Medical Front Desk
Tuscaloosa ENT —Tuscaloosa, AL
- Full-time
- Clinic
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Registrar
DCH Health System —Tuscaloosa, AL
- Full-time
- Computer literacy
- Writing skills
- English
PT Medical Receptionist/Front Desk
TUSCALOOSA INTEGRATIVE FAMILY MEDICINE —Northport, AL
- Part-time
- In-person
- Entry level
Quick Apply
9d
AP Clerk
Waste Connections —Tuscaloosa, AL
- Full-time
- Office
- Entry level
- Disability insurance
- Health insurance
Quick Apply
7d
Judicial Assistant - Chambers Paralegal or Secretary
Alabama Northern Bankruptcy Court —Tuscaloosa, AL
- $36,776 - $98,066 a year
- Mid-level
- Office
Registrar-Cancer Center
DCH Health System —Tuscaloosa, AL
- Full-time
- Computer literacy
- Writing skills
- English
2d
Accounts Payable Bookkeeper
Alabama State Department of Education —Tuscaloosa, AL
- Computer literacy
- English
- Mid-level
Deposit Review Representative
BankFirst Financial Services —Tuscaloosa, AL
- Full-time
- Computer skills
- Entry level
Quick Apply
2d
Library Public Services Assistant
University of Alabama —Tuscaloosa, AL
- $15.48 - $18.56 an hour
- Weekends as needed
- Management
- High school diploma or GED
- Supervising experience
Onboarding Specialist
Helping Hearts Senior Care —Tuscaloosa, AL
- Monday to Friday
- Caregiving
- Administrative experience
- High school diploma or GED
- Opportunities for advancement
Veterinary Receptionist
Animal Medical Center (Tuscaloosa, AL) —Tuscaloosa, AL
- Full-time
- Word processing
- Computer literacy
- Windows
Receiver - Store
Cavender's —Tuscaloosa, AL
- Part-time
- Merchandising
- English
- Ability to lift 50 pounds
Quick Apply
Stocker - Store
Cavender's —Tuscaloosa, AL
- Part-time
- Merchandising
- English
- Ability to lift 50 pounds
Quick Apply
ADMIN ASST TO DIRECTOR OF PM
Morrow Realty Co Inc —Tuscaloosa, AL
- Computer literacy
- Mid-level
- Office
Quick Apply
Library Public Services Assistant
The University of Alabama —Tuscaloosa, AL
- $15.48 - $18.56 an hour
- Weekends as needed
- Management
- Mid-level
- High school diploma or GED
Rental Coordinator - Rental Store
Thompson CAT —Tuscaloosa, AL
- Part-time
- Microsoft Excel
- Writing skills
- Merchandising
Quick Apply
CNC Machinist
Laborup —Tuscaloosa, AL
- Overtime
- Mid-level
- Continuous improvement
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Licensed Practical Nurse ( LPN ) - New Leadership
Hunter Creek Health And Rehabilitation LLC —Northport, AL
- $25.00 - $29.55 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
14d
Border Patrol Agent - Entry Level
Customs and Border Protection —Alabama
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)

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Customer Retention Specialist - State Farm Agent Team Member

Tracey Sova - State Farm Agent -
Tuscaloosa, AL

Quick Apply

Job Details

Full-time
$35,000 - $55,000 a year
9 days ago

Benefits

Paid time off
Opportunities for advancement

Qualifications

Customer communication
Office experience

Full Job Description

Benefits:

Opportunity for advancement
Paid time off
Wellness resources
Bonus based on performance
Competitive salary

At Tracey Sova State Farm, we don’t just sell insurance — we build lasting relationships, solve problems, and create extraordinary customer experiences every single day. We’re seeking a motivated, customer focused professional to join our fast-paced, dynamic team as a Customer Engagement & Retention Specialist.

This is a high-energy, multi-tasking role that demands exceptional organizational skills and the ability to juggle multiple priorities without ever compromising the quality of customer service. If you thrive in a busy environment, love building relationships, enjoy purposeful marketing and sales, and want to make a measurable impact, this opportunity is for you. This position does require prior office experience.

What You’ll Do:

Retention Champion & Multi-tasker:
Manage a high volume of customer interactions daily. Through phone calls, emails, and follow-ups, expertly handling multiple accounts and requests simultaneously. Your ability to prioritize and multitask ensures that no customer is left waiting and every opportunity to retain business is maximized.
Customer Advocate:
Provide top-tier, personalized service that customers rely on. You’ll expertly guide clients through policies, identify coverage gaps, and tailor solutions that fit their unique needs — all while handling multiple customer requests and inquiries throughout the day with professionalism and care.
Problem Solver:
Quickly and efficiently resolve issues or obstacles that may lead to customer dissatisfaction or attrition. You’ll balance responding to immediate concerns while managing ongoing retention strategies, all within a busy workflow.
Data-Driven Strategist:
Monitor retention metrics and customer feedback to identify trends and areas for improvement.
Sales Superstar:
While this position is heavily focused on exceptional customer service and retention, it also includes important sales responsibilities. You will actively identify upsell and cross-sell opportunities within our existing customer base —specifically targeting auto, home, and life insurance products—to meet established sales quotas. Managing your time effectively to juggle both high-quality service and sales outreach is essential to your success. This position does require some cold calling.

Process Pro:
Ensure all customer interactions comply with company policies, document communications accurately, and maintain up-to-date records, ensuring every customer interaction is flawless — from phone calls and emails to paperwork and follow-ups. Your attention to detail and ability to handle a busy workflow will be key to maintaining high standards.

Who You Are:

Experienced: Minimum 2-3 years in customer service, client retention, or account management, ideally in a fast-paced, multi-tasking office environment
Energetic & Motivated: We are looking for someone who is bursting with positive energy and motivated to grow with us. Money motivated is also a must.
Organized & Detail-Oriented: Exceptionally organized and detail-focused—because great service depends on it. Must be exceptionally skilled at juggling multiple tasks and deadlines without missing a beat.
Creative Problem Solver: Think outside the box to meet customer needs and improve processes.
Communicative & Personable: Strong interpersonal skills, able to engage customers from diverse backgrounds with ease.
Independent & Collaborative: Work well independently with limited supervision while maintaining positive relationships within a team environment.
Licensed or Willing to Get Licensed: Ready to obtain Property & Casualty and Life & Health Insurance Licenses if you don’t already have them.

Why You'll Love Working Here:

Paid time off (vacation and personal/sick days) to recharge
$38,000-$45,000 Annual Base Pay + uncapped commissions & bonuses that reward your hustle.
Commissions can increase your gross annual pay to $55k - $65k / year
Base pay is determined by interview and experience level
Growth potential/opportunities for advancement within my agency: TOP PERFORMERS who are self-motivated and coachable will thrive with our enhanced compensation plan. Leadership roles available within 9–12 months for high performers.
No weekends or nights
You’ll collaborate with top performers who push boundaries, celebrate wins, and support each other to reach new heights
Rock-solid training and mentorship to fuel your growth and success.

If you are NOT already licensed, we are willing to guide you through the certification process and get you trained. Mostly, we are looking for someone that is out-going, a positive thinker, a motivated self-starter, likes working with people from all walks of life, pays attention to details, is extremely organized & creative.

Quick Apply

Refine Your Search

document jobs in tuscaloosa, al

Customer Retention Specialist - State Farm Agent Team Member

Medical Front Desk

Registrar

PT Medical Receptionist/Front Desk

AP Clerk

Judicial Assistant - Chambers Paralegal or Secretary

Registrar-Cancer Center

Accounts Payable Bookkeeper

Deposit Review Representative

Library Public Services Assistant

Onboarding Specialist

Veterinary Receptionist

Receiver - Store

Stocker - Store

ADMIN ASST TO DIRECTOR OF PM

Library Public Services Assistant

Rental Coordinator - Rental Store

CNC Machinist

Licensed Practical Nurse ( LPN ) - New Leadership

Border Patrol Agent - Entry Level

I want to receive the latest job alert for document in tuscaloosa, al

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