Call Center Scheduling Coordinator
ACSC Management Services Inc —Costa Mesa, CA
- $25.03 - $33.34 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health insurance
Front Desk Coordinator
OC Face & Body Studio —Orange, CA
- $17 - $25 an hour
- Part-time
- Customer service
- Mid-level
- Front desk
- 401(k)
- 401(k) matching
Quick Apply
10d
Scheduling Coordinator
Harborview Center —Long Beach, CA
- $23.60 - $27.80 an hour
- Full-time
- High school diploma or GED
- Entry level
- Wellness program
- Health savings account
Quick Apply
Community Engagement Coordinator
HUMAN OPTIONS INC —Irvine, CA
- $28.50 - $31.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
Membership Experience Coordinator
BOYS & GIRLS CLUBS OF CENTRAL ORANGE COAST —Costa Mesa, CA
- $18 - $20 an hour
- Part-time
- Background check
- Spanish
- CPR Certification
Quick Apply
1d
Provider Relations Coordinator
Optum —Irvine, CA
- $20 - $36 an hour
- Full-time
- Pass drug screening
- Research
- Mid-level
Quick Apply
Office Coordinator
TP-Link Systems Inc. —Irvine, CA
- $52,000 - $68,640 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
UM Coordinator
Astiva Health —Orange, CA
- $27 - $31 an hour
- Full-time
- Background check
- LVN
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Warehouse Coordinator
AVI-SPL —Irvine, CA
- $22.60 - $29.00 an hour
- Full-time
- Microsoft Excel
- Basic math
- Mid-level
Admissions Coordinator
Premier Health Group —Irvine, CA
- $30 - $34 an hour
- Full-time
- Nursing
- Sales
- Customer service
- 401(k) matching
- Gym membership
Quick Apply
3d
Medical Assistant- Concierge coordinator & membership sales
Dr Bar —Newport Beach, CA
- $25 - $30 an hour
- Part-time
- Private practice
- Computer literacy
- Certified Medical Assistant
- On-the-job training
- Employee discount
Quick Apply
PT SPA CLIENT EXPERIENCE & SPA OPERATIONS ASSISTANT
Skinsations Spa —Orange, CA
- $18 - $21 an hour
- Part-time
- US work authorization
- Organizational skills
- In-person
- 401(k)
- Tuition reimbursement
Quick Apply
6d
DRR PCE Program K-12 Coordinator - Part Time
Orange County Rescue Mission —Silverado, CA
- $24 an hour
- Part-time
- Childcare
- Basic math
- Mid-level
- 401(k)
- Employee assistance program
Quick Apply
Landscaping and Janitorial Supervisor
Orange County Rescue Mission —Tustin, CA
- $23 an hour
- Full-time
- Background check
- Management
- Basic math
Quick Apply
Club Studio Coordinator
Fitness International, LLC —Corona, CA
- $70,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Team management
- Health insurance
- Dental insurance
Quick Apply
Youth Development Coordinator / Fairfield
YMCA of Greater Long Beach —Long Beach, CA
- $18.20 - $26.22 an hour
- Full-time
- CDL B
- Background check
- CPR Certification
- Health insurance
- Paid time off
Quick Apply
Fulfillment Coordinator I
LIBERTY DENTAL PLAN CORPORATION —Tustin, CA
- $20 - $24 an hour
- Microsoft Word
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
GALLERY AIDE
City of Huntington Beach, CA —Huntington Beach, CA
- $16.90 - $22.65 an hour
- Temporary
- Word processing
- Writing skills
- English
Warehouse Coordinator
Child Creativity Lab —Santa Ana, CA
- $20 - $22 an hour
- Temporary
- Background check
- Assembly
- Ability to lift 50 pounds
- Mileage reimbursement
Quick Apply
Part-Time - Front Desk Coordinator
The Joint Chiropractic —Anaheim, CA
- $17 - $18 an hour
- Part-time
- Spanish
- High school diploma or GED
- Clinic
Quick Apply

I want to receive the latest job alert for membership experience coordinator in tustin, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

membership experience coordinator jobs near tustin, ca

Community Engagement Specialist jobs in Irvine, CA

Youth Coordinator jobs in Long Beach, CA

Admissions Coordinator jobs in Irvine, CA

Front Desk Coordinator jobs in Orange, CA

Scheduler jobs in Long Beach, CA

Membership Coordinator jobs in Costa Mesa, CA

Office Coordinator jobs in Irvine, CA

Call Center Manager jobs in Costa Mesa, CA

Suncoast Community Health Center jobs in Tampa, FL

Community Engagement jobs in Kansas City, MO

Community Engagement Specialist jobs in Dallas, TX

Community Engagement Specialist jobs in Fayetteville, NC

Community Engagement Specialist jobs in Danville, VA

Community Engagement Specialist jobs in Phoenix, AZ

Youth Coordinator jobs in Stamford, CT

Volunteer Coordinator jobs in Philadelphia, PA

Youth Coordinator jobs in Davie, FL

Youth Coordinator jobs in Beaverton, OR

Youth Development jobs in Atlanta, GA

Youth Correctional Counselor jobs in California

Call Center Scheduling Coordinator

ACSC Management Services Inc -
Costa Mesa, CA

Apply Now

Job Details

Full-time
$25.03 - $33.34 an hour

Benefits

Paid parental leave
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount

Qualifications

Microsoft Excel
Microsoft Outlook
Data interpretation

Full Job Description

Call Center Scheduling Coordinator

Location Costa Mesa, California, 92626 Category Customer Service JR202638135 Onsite

Job Summary

We are seeking a highly motivated and detail-oriented Real Time Adherence (RTA) Coordinator to support our Workforce Management team. In this role, you will monitor real-time call center performance, staffing levels, schedule adherence, and operational metrics to ensure service level objectives are consistently achieved. You will serve as a key partner to leadership, supervisors, and agents by making real-time staffing decisions, managing attendance and schedule exceptions, coordinating overtime needs, and supporting business continuity efforts. This position requires strong analytical skills, excellent communication, and the ability to make sound decisions in a fast-paced environment.

Key Responsibilities

Monitor real-time call center performance, service levels, queue activity, and agent adherence to schedules.
Process attendance-related updates, including callouts, late arrivals, early departures, and schedule exceptions.
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data.
Monitor real-time staffing needs and make adjustments to ensure service level goals and operational objectives are met.
Coordinate overtime opportunities and communicate staffing needs to agents and leadership teams.
Provide real-time operational reporting and communicate adherence concerns, attendance trends, and staffing impacts to management.
Support coaching and CBT scheduling activities, ensuring minimal impact to service levels.
Assist during system outages or operational disruptions by coordinating staffing plans and communicating updates to leadership.
Act as a resource for supervisors and operational leaders by identifying risks and recommending solutions to maintain business performance.

Qualifications

Associate degree or equivalent work experience.
1-3 years of workforce management, real-time adherence, scheduling, or call center operations experience.
Experience working in a high-volume contact center environment.
Strong knowledge of workforce management principles, call center metrics, and schedule adherence practices.
Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
Excellent communication, organizational, and time management skills.
Ability to analyze data, prioritize work, and make real-time operational decisions.
Experience with Genesys Cloud, workforce management systems, and automatic call distribution (ACD) platforms. Preferred

Experience supporting attendance management, staffing optimization, and operational reporting. Preferred
Demonstrated leadership and cross-functional collaboration skills. Preferred
Schedule: Please note that this is a fully onsite role in Costa Mesa, CA. The position follows a 10:30 AM to 7:15 PM closing shift, and schedules may be assigned on any day of the week, including weekends (Sunday through Saturday).

What You'll Bring

Strong attention to detail and critical thinking skills.
Ability to thrive in a fast-paced, dynamic environment.
Confidence making real-time decisions that impact operational performance.
A customer-focused mindset with a commitment to delivering exceptional service.
The ability to build strong partnerships with leaders, supervisors, and frontline teams.

The starting pay range for this position is:

$25.03 - $33.34

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:
• Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

Apply Now

Refine Your Search

membership experience coordinator jobs in tustin, ca

Call Center Scheduling Coordinator

Front Desk Coordinator

Scheduling Coordinator

Community Engagement Coordinator

Membership Experience Coordinator

Provider Relations Coordinator

Office Coordinator

UM Coordinator

Warehouse Coordinator

Admissions Coordinator

Medical Assistant- Concierge coordinator & membership sales

PT SPA CLIENT EXPERIENCE & SPA OPERATIONS ASSISTANT

DRR PCE Program K-12 Coordinator - Part Time

Landscaping and Janitorial Supervisor

Club Studio Coordinator

Youth Development Coordinator / Fairfield

Fulfillment Coordinator I

GALLERY AIDE

Warehouse Coordinator

Part-Time - Front Desk Coordinator

I want to receive the latest job alert for membership experience coordinator in tustin, ca

Explore jobs in more locations

Call Center Scheduling Coordinator

Key Responsibilities

Job Seeker Tools

Employer Tools

Browse

Stay Connected