Top 12013 Customer service team lead Jobs in Tx

Customer Service Representative
UnitedHealth Group —Dallas, TX
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Outlook
- Computer literacy
- On-the-job training
1d
Customer Service Representative - Express Scripts - Remote
The Cigna Group —Texas
- $17.75 - $19.00 an hour
- Online Application
- Remote
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
22h
Customer Service Representative - Remote
OneTouch Direct —San Antonio, TX
- $26,000 - $286,000 a year
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- AD&D insurance
- Health insurance
Quick Apply
Customer Service Representative
Optum —Dallas, TX
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Pass drug screening
- On-the-job training
1d
Customer Service Chat Representative - 100% Remote
Frontdoor —Austin, TX
- $16 - $17 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Employee stock purchase plan
- Disability insurance
2d
Customs House Broker / Operations Manager: International Freight Forwarding
Sealink International Inc —Allen, TX
- $75,000 - $90,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Sales Director – Build & Lead a National Sales Team
Wholesale Payments Inc. —Lubbock, TX
- $150,000 - $250,000 a year
- Full-time
- High school diploma or GED
- Recruiting
- In-person
- Dental insurance
- Vision insurance
Quick Apply
Fire Protection Service Tech Lead - LSS (Alarm/Extinguishers/Sprinklers) **Sign-On Bonus**
Vallen Distribution, Inc —Borger, TX
- Background check
- Clean driving record
- Management
- Fuel card
Quick Apply
Regional Operations Manager - Dallas/Fort Worth (NETA)
Axium Power Services —Fort Worth, TX
- $150,000 - $190,000 a year
- Full-time
- Hybrid work
- Background check
- Up to 50% travel
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Senior Service Lead
Sunstate Equipment Co., LLC —Austin, TX
- Overtime
- Clean driving record
- Management
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Operations Manager
Polygon US —Irving, TX
- Overtime
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Experienced Lead HVAC Residential Service Technician - Stafford, TX
Conditioned Air Mechanical —Stafford, TX
- $22 - $26 an hour
- Full-time
- Background check
- Clean driving record
- Schematics
- Health insurance
- Dental insurance
Quick Apply
Enviromental Sales Specialist
Bradley Equipment —Elm Mott, TX
- $90,000 - $100,000 a year
- Full-time
- Mid-level
- Driver's License
- Travel
- Health insurance
- Dental insurance
Quick Apply
8d
Bilingual Regional Operations Manager
Effex Management Solutions —Kingwood, TX
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Bilingual
- Up to 50% travel
- 5 years
- Relocation assistance
- Health insurance
Quick Apply
9d
Assistant General Manager, Fulfillment & Nursery Operations
Fast Growing Trees —Tyler, TX
- Full-time
- Mid-level
- Mentoring
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
6d
Outside Sales & Thermography Specialist
Infraredteam —Fort Worth, TX
- $2,000 - $5,000 a month
- Overtime
- Hybrid work
- Background check
- Google Workspace
- Up to 50% travel
Quick Apply
8d
Customer Operations/Sales Supervisor
Big Bend Telephone —Alpine, TX
- $85,000 - $105,000 a year
- Full-time
- Background check
- Management
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Construction Safety Customer Service
Estrada Ready Mix —Hutchins, TX
- Full-time
- Bilingual
- Spanish
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Fire Protection Service Tech Lead - LSS (Alarm/Extinguishers/Sprinklers)
Vallen Distribution, Inc —Pasadena, TX
- Background check
- Clean driving record
- Management
- Fuel card
Quick Apply
Insurance Sales Specialist
Farmers Insurance Agency —Jacksonville, TX
- $36,000 - $56,000 a year
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Mentoring
- Opportunities for advancement
Quick Apply

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Customer Service Representative

UnitedHealth Group -
Dallas, TX

Apply Now

Job Details

Full-time
$16 - $29 an hour
1 day ago

Benefits

On-the-job training

Qualifications

Customer communication
Computer literacy
High school diploma or GED
Healthcare privacy protection

Full Job Description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As part of our award-winning Support Center team, you will play a significant part in advising external clients, increasing program compliance, and maintaining clients' trust in our services. You will support products such as electronic payment processing, mobile-expedited payments, and same-day claim payments. Individuals in this role should have a passion for providing an outstanding customer service experience.

This position is full-time, Monday - Friday, in any of our 8-hour shift schedules during our normal business hours of 7:00am - 7:00pm CST. Final shift will be assigned once training is complete.

We offer 3-4 weeks of on-the-job training. The hours of training will be Monday through Friday, 8:00am - 5:00pm CST.

Primary Responsibilities:

Handle a high volume of inbound calls and answer questions on product and service information for Health Benefit, Medical, and Worker's Compensation product lines
Perform research functions including making outbound calls to validate provider contact information
Perform retention efforts and share benefits of our various product lines with callers
Identify and resolve customer issues
Follow up on customer inquiries
Research billing and payment issues
Update database records as needed
Participate in special projects, as needed, which includes outbound calling campaigns
Support usage of payee portal questions

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED
Must be 18 years of age OR older
1+ year of customer service experience
Basic experience with Microsoft Office programs such as Microsoft Excel, Microsoft Word, and Microsoft Outlook
Proficient computer skills with the ability to navigate web browsers and quickly learn new software
Ability to train Monday through Friday, 8:00 AM - 5:00 PM CST, for the first 3-4 weeks. Final shift will be assigned once training is complete
Ability to work Monday - Friday, in any of our 8-hour shift schedules during our normal business hours of 7:00am - 7:00pm CST. Final shift will be assigned once training is complete

Preferred Qualifications:

1+ years of call center, contact center, or support center experience
Established customer service experience in payment processing, banking, or an insurance setting
Understanding of HIPAA regulations

Telecommuting Requirements:

Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

Communication skills including active listening
Ability to multi-task including ability to understand multiple products and multiple levels of benefits within each product
Demonstrated ability in customer service problem resolution and relationship building

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer service team lead jobs in tx

Customer Service Representative

Customer Service Representative - Express Scripts - Remote

Customer Service Representative - Remote

Customer Service Representative

Customer Service Chat Representative - 100% Remote

Customs House Broker / Operations Manager: International Freight Forwarding

Sales Director – Build & Lead a National Sales Team

Fire Protection Service Tech Lead - LSS (Alarm/Extinguishers/Sprinklers) Sign-On Bonus

Regional Operations Manager - Dallas/Fort Worth (NETA)

Senior Service Lead

Operations Manager

Experienced Lead HVAC Residential Service Technician - Stafford, TX

Enviromental Sales Specialist

Bilingual Regional Operations Manager

Assistant General Manager, Fulfillment & Nursery Operations

Outside Sales & Thermography Specialist

Customer Operations/Sales Supervisor

Construction Safety Customer Service

Fire Protection Service Tech Lead - LSS (Alarm/Extinguishers/Sprinklers)

Insurance Sales Specialist

I want to receive the latest job alert for customer service team lead in tx

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