Required Application Materials
A single PDF or Word document containing a resume, letter of interest, and a list of the names and contact information for three (3) professional references is required to apply.
Important Instructions:
When prompted to upload your “resume”, upload your combined documents as one file.
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Please do not upload documents to “Cover Letter” or “References”.
If the required application materials were not uploaded at the “resume” prompt, please withdraw your application, and re-apply to upload your combined documents as one file.
Job Summary
The Program Coordinator position is for the Child Psychiatry Access Network (CPAN), a state legislative initiative that focuses on providing child and adolescent telephonic mental health consultation, education, and support to Texas providers serving children and adolescents within the primary care setting. This Program Coordinator is responsible for assisting with programmatic administrative function. This position provides administrative support and coordination for the CPAN program to maintain a high level of efficiency, requiring the ability to function efficiently and effectively as a team member, while also having the capability to work independently with moderate supervision.
Key Responsibilities
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Work in an inter-professional model and collaborate with pediatric psychiatrists, licensed professional counselors, and administrative staff.
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Adhere to internal controls and requirements established for the department and institution.
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Plan and carry out program and departmental responsibilities according to approved specifications and protocol.
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Participate in internal meetings and conference calls.
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Perform all purchasing, requisition, and travel related duties according to institutional guidelines, policies and procedures.
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Obtain and access data and participate in data analysis efforts.
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Accurately and efficiently complete documentation associated with all tasks in keeping with policies and procedures.
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Develop, document, and maintain quarterly CAP consultation coverage schedule in collaboration with psychiatrists.
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Participate in and document CPAN CME Committee activities.
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Disseminate upcoming CME presentation information to internal and external stakeholders.
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Maintain CME documentation, recordings, and program information sites while collaborating with CME Department staff and presenters on preparation and post-presentation activities.
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Perform activities necessary for production of program outreach, enrollment, and engagement materials.
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Mail outreach, engagement, and enrollment items.
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Maintain confidentiality of information as appropriate in all aspects of care.
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Support team members in disseminating appropriate referral and resource information to external customers, as requested.
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Assist with preparing and submitting program documents.
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Run program reports, review for accuracy, and disseminate to stakeholders.
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Engage external stakeholders to increase program participation and ensure excellent customer service.
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Demonstrate professional behavior in all interactions and utilize proper telephone etiquette during every call.
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Train as a back-up to answer incoming stakeholder phone calls.
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Other duties as assigned.
Required Education/Experience
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Bachelor’s degree.
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Two (2) years of experience in a related field of work.
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May accept a combination of education and experience.
Accompanying Knowledge, Skills, Abilities and Competencies
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Proficient use in MS Suite and Adobe, along with database knowledge.
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Capable of prioritizing tasks by importance and deadline.
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Excellent oral and written communication skills with the ability to communicate complex information to an audience in an understandable manner.
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Ability to serve as productive member and leader of team
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Detail-oriented with the ability to manage multiple responsibilities effectively and efficiently.
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Professional behavior with sound work habits.
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Respond flexibly and positively in all circumstances, working calmly under pressure.
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Proven problem solver with ability to provide in-depth analysis of complex problems, manage risk and provide timely and accurate decisions.
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Capable of adapting to new technologies and software systems quickly.
About The University of Texas at Tyler and UT Tyler Health Science Center
The University of Texas at Tyler is part of the prestigious University of Texas System that includes 14 institutions located throughout the state. Founded in 1971, UT Tyler today enrolls 10,000 students and consists of six colleges.
Designated an R2 research institution by the Carnegie Classification of Institutions of Higher Education, UT Tyler supports our surrounding region through innovation intended to uplift communities, spearhead sustainability initiatives, preserve ecosystems and support entrepreneurship. UT Tyler has the highest Carnegie classification in East Texas.
Providing exceptional patient care, comprehensive education and innovative research, The University of Texas at Tyler Health Science Center and UT Health East Texas combine to serve as the university medical center for Northeast Texas and beyond.
For more information, please visit https://www.uttyler.edu/about.
Why work for UT Tyler? Find out more: Why Work for UT Tyler?
Additional Information
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.
This position is security-sensitive and subject to Texas Education Code Section 51.215, which authorizes the employer to obtain criminal history record information. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
For more information regarding benefits offered by UT Tyler, please visit https://www.uttyler.edu/offices/human-resources/employees/benefits.
Clinical Position Requirements
Clinical positions require pre-screening through our Occupational Health department, including a drug test. Employees are required to obtain annual influenza vaccines.
EEO Statement
The University of Texas at Tyler is an Equal Employment Opportunity Employer.
