Top 37048 Customer experience coordinator Jobs in United States

MRI Clinic Coordinator
Guam Radiology Consultants —Tamuning, GU
- Full-time
- Customer service
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Bilingual Mental Health Coordinator
Casa San Jose —Pittsburgh, PA
- $24 - $28 an hour
- Weekends as needed
- Spanish
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Stability Coordinator I
Norwich Pharmaceuticals Inc —Norwich, NY
- $62,354 a year
- Full-time
- Computer literacy
- Organizational skills
- 1 year
- Wellness program
- Health savings account
Quick Apply
Project Manager/Coordinator
BENNETT MOTOR EXPRESS MANAGEMENT INC —Casa Grande, AZ
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
14d
Therapy Coordinator
Reliant Rehabilitation —Effingham, IL
- $39 - $49 an hour
- Customer service
- Physical & Rehabilitation Medicine
- English
- Health insurance
- Dental insurance
Sales Coordinator
Macro Connect —Detroit, MI
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Marketing
- Research
- Bachelor's degree
Quick Apply
10d
E-commerce Coordinator
DYNACRAFT BSC, INC. —Port Wentworth, GA
- $26 - $28 an hour
- Overtime
- Merchandising
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Marketing Coordinator
Hancock County Savings Bank —Chester, WV
- $40,000 - $50,000 a year
- Full-time
- Marketing
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
11d
HVAC Dispatcher/Service Coordinator
Kermit B. Schulz & Sons, Inc. (KBS) —Millis, MA
- $24 - $28 an hour
- Full-time
- Management
- Mid-level
- HVAC
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator- Experienced
Dental Associates MN —Savage, MN
- $24 - $27 an hour
- Full-time
- Dental office
- 5 years
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Promotions Coordinator
Confidential —Anchorage, AK
- From $20 an hour
- Weekends as needed
- Background check
- Writing skills
- Public speaking
Quick Apply
Repair and Records Coordinator
Jet International Company, LLC —Northbrook, IL
- $65,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
Marketing Coordinator
Wiley Companies —Coshocton, OH
- From $60,000 a year
- Full-time
- Inventory management
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Bilingual English/Mandarin Patient Coordinator.
IQ Laser Vision —City of Industry, CA
- $21 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Member Experience Coordinator
Door County YMCA - Sturgeon Bay —Sturgeon Bay, WI
- $17 - $19 an hour
- Part-time
- Background check
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
9d
Sales Coordinator
StressCrete Group —Northport, AL
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Construction Coordinator
Morton Buildings, Inc. —Belgrade, MT
- $60,000 - $75,000 a year
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Profit sharing
- Paid holidays
Quick Apply
14d
Service Coordinator I
Consumer Direct Care Network Wisconsin —Ladysmith, WI
- Full-time
- Hybrid work
- Bilingual
- Nursing
- Experience working with individuals with disabilities
- Paid parental leave
- Paid holidays
Quick Apply
10d
Food Safety and Regulatory Compliance Coordinator
Confidential —Hayward, CA
- $25 - $31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Hydraulic Cylinder Service Coordinator & Estimator- Cincinnati, OH
Horner Industrial Group —West Chester, OH
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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MRI Clinic Coordinator

Guam Radiology Consultants -
Tamuning, GU

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Life insurance

Qualifications

Medical billing and coding data entry
Customer service
BLS Certification
In-person customer service
Windows
High school diploma or GED
ICD-10
Typing
Medical terminology
Customer data entry

Full Job Description

BASIC PURPOSE:

The individual participates as an important member of Guam Radiology Consultant’s MRI Team to address and resolve broad administrative issues such as patient scheduling, patient and staff safety, workflows, operational monitoring, regulatory compliance and the overall timeliness and quality of services provided to patients in MRI Centers.

NOTE: Job Descriptions may be revised to suit Business needs at any time.

DEPARTMENT SPECIFIC COMPETENCIES:

Responsible for screening patients or obtaining necessary medical information that are required based on established protocols.
Responsible for assisting patients with completion MRI Safety Forms prior to MRI exam
Schedule, confirm and reschedule patient appointments for MRI Examinations. Coordinates exams with clinical staff when needed.
Obtain, enter, and update all patient information, in the patient electronic records to maintain accuracy for scheduling and billing purposes.
Obtain and upload insurance verification eligibility via insurance portals when needed.
Responsible in providing patients preparation, pre-operative, medication and/or other instructions that are required based on established protocols.
Maintaining and updating a 24-hour patient list for follow up, assuring patients are promptly scheduled with no delays.
Maintaining and returning all phone messages within the departments, assuring prompted response to patients with no delays.
Provide rapid response to incoming phone calls and assists with answering spillover phone calls and transferring to appropriate staff as needed
Develop and maintain current and relative knowledge of MRI Exams and GRC Scheduling Guidelines
Develop and maintain current and relative knowledge of third-party payer billing requirements.
Develop and maintain current and relative knowledge of Federal and State billing regulations and guidelines.
Develop and maintain current and relative knowledge of how to verify eligibility with various third-party payers.

ESSENTIAL JOB RESPONSIBILILTIES

Clerical and analytical ability to be self-sufficient in performing duties and maintaining confidential records.
Demonstrates proficiency in scheduling appointments, authorizations, verifying eligibility and posting charges.
Demonstrate proficiency in collecting co-payments and co-insurances
Communicates changes in operations such as schedule delays to their team members.
Produce the necessary reports needed by the various areas.
Other duties as assigned.

CORE EXPECTATIONS

Maintains a safe work environment and adheres to safety standards established by departmental and OSHA policy.
Consistently projects a professional image through attire, conduct, and personal grooming and overall attitude.
Consistently communicates positive guest relation’s behavior by showing interest, concern, appreciation, respect, and empathy when in contact with patients, patient family members, vendors, physicians, and employees.
Maintains the strictest confidentiality regarding privileged patient information, which includes but is not limited to the patient’s medical condition, medical records, and demographic and financial information. Additionally, this includes maintaining and enforcing the confidentiality of information and/or knowledge of employees’ records, activities, and information about the organization which may be acquired through normal work duties or by accident and may be considered as sensitive or confidential.
Ensure compliance with all HIPAA and OSHA policies and procedures.

ENVIRONMENTAL AND SAFETY FACTORS

Not substantially exposed to adverse environmental conditions.
Must be able to sit at a desk for long period of time.
Exposed to and must interact with patients who are of diminished mental capacity, incarcerated and physically handicapped.

Knowledge and Skills:

Education: High School Diploma or GED equivalent

Experience: Experience in Medical Field (e.g. Medical Billing, Scheduling) Preferred

Skills and Abilities: Must possess strong customer service skills, be proficient in use of PC and Windows OS, familiar with Medical Terminology, CPT & ICD10 Coding, able to communicate in a professional manner. Should be able to complete multiple tasks simultaneously. Must possess basic typing skills to input various data into the RAMSOFT system. Must be familiar with all equipment and processes needed to complete duties.

No. of Employees Supervised: N/A

Travel Required: N/A

Hours Required: Normal department operations are Monday – Friday 8:00am – 9:00pm, Saturday 8:00am - 4:00pm. Emergency work hours occasionally needed to satisfactorily complete job duties.

License/Certificates/Agreements: Non-Disclosure & Non-Solicitation Agreement, Basic Life Saving (BLS) Certification

Compensation: Non-Exempt Hourly Position, Full-Time Benefits (if eligible)

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off

Education:

High school or equivalent (Required)

Experience:

Clinical: 1 year (Preferred)

License/Certification:

BLS Certification (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in united states

MRI Clinic Coordinator

Bilingual Mental Health Coordinator

Stability Coordinator I

Project Manager/Coordinator

Therapy Coordinator

Sales Coordinator

E-commerce Coordinator

Marketing Coordinator

HVAC Dispatcher/Service Coordinator

Patient Care Coordinator- Experienced

Promotions Coordinator

Repair and Records Coordinator

Marketing Coordinator

Bilingual English/Mandarin Patient Coordinator.

Member Experience Coordinator

Sales Coordinator

Construction Coordinator

Service Coordinator I

Food Safety and Regulatory Compliance Coordinator

Hydraulic Cylinder Service Coordinator & Estimator- Cincinnati, OH

I want to receive the latest job alert for customer experience coordinator in united states

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