Top 1090 helpdesk engineer Jobs in united states

Senior Network Engineer
ArcLight Information Technology —Newton, MA
- $100,000 - $120,000 a year
- Overtime
- Background check
- Customer service
- 5 years
- Travel reimbursement
- Disability insurance
Quick Apply
Junior System Administrator
Universal Compressed Air —Center Valley, PA
- From $60,000 a year
- Full-time
- Computer Science
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Senior Installation Field Engineer
MKS2 Technologies —Hot Springs, SD
- $70,000 - $80,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Network / Server / Desktop - Support Engineer
Future Link IT —Elgin, IL
- $40,000 - $95,000 a year
- Weekends as needed
- Background check
- Azure
- Research
- Health insurance
- Dental insurance
Quick Apply
Senior Information Technology Engineer
Community Action Opportunities —Asheville, NC
- $73,653 - $103,147 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
WPG- System Analyst & Master Data
WIOSS Automation Solutions LP —Pilesgrove, NJ
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Linux Systems Administrator
Marathon TS —Shreveport, LA
- $140,000 - $160,000 a year
- Full-time
- Computer Science
- 5 years
- System design
Quick Apply
Senior Installation Field Engineer
MKS2 Technologies —Hot Springs, SD
- $70,000 - $80,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
3d
Supervisor, Field Service Engineer
Hyve Solutions —Fremont, CA
- From $71,600 a year
- Full-time
- Mid-level
- Office
- Assembly
Quick Apply
Senior Microsoft Windows Field Deployment Technician
MKS2 Technologies —Hot Springs, SD
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- Computer science
- Computer Science
- Paid training
- Health insurance
Quick Apply
3d
Service Desk Engineer II
Infinity Technology Services —Kansas City, MO
- $40,000 - $60,000 a year
- Weekends as needed
- Background check
- Azure
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
On-Site IT Specialist
LecsIT —Plymouth, IN
- $32,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Microsoft Office
Quick Apply
Cyber Security Engineer
Barasch & McGarry —Manhattan, NY
- $120,000 - $160,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 11+ years
IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
- From $20 an hour
- 8 hour shift
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Systems Administrator
Boston HelpDesk —South Boston, MA
- $75,000 - $95,000 a year
- 8 hour shift
- Azure
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Service Technician (Tier 2 – Helpdesk & Field Support)
Techfive IT —Joplin, MO
- $58,043.81 - $77,859.21 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT HelpDesk Technician I
RSN Technologies —Centerville, UT
- $18 - $24 an hour
- Extended hours
- Pass drug screening
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Senior Data Engineer
DKKD Staffing —Calabasas Hills, CA
- $145,000 - $156,000 a year
- Email
- Hybrid work
- Computer Science
- 5 years
- System design
Network & Computer Systems Engineer
Horizon Retail Construction —Sturtevant, WI
- Full-time
- Azure
- 5 years
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior Microsoft 365 Engineer
Ledgent Technology —Plano, TX
- Up to $120,000 a year
- Full-time
- Computer Science
- System design
- Analysis skills
Quick Apply

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helpdesk engineer jobs near united states

Senior Network Engineer

ArcLight Information Technology
Newton, MA

Quick Apply

Job Details

Full-time
$100,000 - $120,000 a year

Benefits

Travel reimbursement
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
401(k) matching
Referral program

Qualifications

On-site technical support
Network communication equipment reconfiguration
Telecommunications network configuration documentation
Automation
Customer service
Technical documentation
Wireless Access Point implementation
IT system monitoring
LAN
In-person customer service
Configuration management
Visio
Equipment troubleshooting
Firewall
Network management
Remote access management
Network protocols
WAN
DNS
IP networking
Network security appliance implementation
Network monitoring tools
VPN management
Network infrastructure management
Network engineering
Technical writing for network engineers
Network Address Translation (NAT)
802.11 (Wi-Fi)
Client interaction via phone calls
Network security

Full Job Description

Sr Network Engineer

We are a fast-paced IT managed services provider offering a wide range of services to small and medium businesses around greater Boston. We have been growing steadily since 2010 and have an open position for a Senior Network Engineer possessing strong experience with firewalls, switching, and WiFi solutions.

The general day to day duties for this role include assisting clients with networking needs, performing on-site network assessments, monitoring and managing client network alerts, participating in various networking projects, managing on-site installs and maintenance, and functioning as a networking escalation for our helpdesk and other engineers as networking related tasks come up.

Based out of our Newton office, our team provides exceptional customer service to a wide variety of clients located around Greater Boston. Our network engineers are an integral part of our team at ArcLight. We work hard to provide an environment that not only focuses on the needs of our clients, but also on the professional development of our team. If you are looking for that next level professional challenge where you can make a significant difference, ArcLight IT is the place for you.

Required Attributes

At least 5 years experience in IT Networking required.
Ability to assess, document and understand existing network configurations and equipment on various brands of network equipment.
Working knowledge and understanding of firewalls, switches, and WiFi solutions., including configuration and troubleshooting methods.
Ability to configure and troubleshoot various types of VPN connections
Thorough understanding of switching protocols (VLANs, trunking, STP, POE, etc.)
Thorough understanding of network monitoring, alerting and automation
Detail oriented, particularly when it comes to network configuration creation and management, documentation, and cable management.
Experience with infrastructure documentation, including generating and updating network infrastructure diagrams with tools such as Visio, Gliffy, etc.
Solid customer service skills, both over the phone and in person.
Positive attitude and approach to technical issues and challenges, as well as client interactions. The right attitude is everything!
Self starter who is able to prioritize and execute projects and tasks with a focus on timely, accurate results.
Comfortable with common networking concepts such as: WAN, LAN, VLAN, IP addressing and Subnets, DHCP, DNS, IPS, VPN, NAT, VoIP, Remote access methods and general network security best practices.

Additional Preferred Skills

Previous MSP experience is preferred
Working knowledge of Windows workstation and server OS and configuration, Anti-Virus, RMM
Experience with Fortinet, Unifi, Meraki, Cisco and other network platforms
Comfortable performing site surveys and recommending full stack solutions for new and existing infrastructures
Hosted PBX VoIP systems
Security system and/or Building Automation System experience (Camera and Card Access, BMS) is a plus
Assisting in the on-boarding of new clients, including analyzing and documenting their existing networks and processes
Implementing and managing WiFi networks from various vendors, including Ubiquiti Unifi and Meraki

Other Requirements

Local, with reliable transportation for daily commutes to the ArcLight office in Newton, as well as client sites (we reimburse for business travel mileage).
While not frequent, occasional participation in occasional off-hours assignments (overtime available for work exceeding 40 hours in a week).
Ability to physically install network equipment including firewalls, switches, UPS battery units, wireless access points, cable management etc
Ability to lift up to 50 lbs; we occasionally deliver equipment to client sites.

Culture & Compensation

One of the keys to our success has been our culture of exceptional customer service, so we're looking for someone who can deliver the right attitude as well as the right technical solutions. We believe the best work for our clients comes from happy IT professionals, and we have worked hard to create a welcoming environment that prioritizes work-life balance and the human side of the IT services field.

Some job benefits include:

Birthdays off!
401k with match
Healthcare including dental, vision, and short term disability
Friendly office environment with emphasis on not burning out in IT - We enforce our lunch breaks!
Structured training on current and new technologies
Commission structure available for new client referrals
Flexible scheduling with ability to work from home occasionally when needed

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Experience:

Network engineering: 5 years (Preferred)

Ability to Commute:

Newton, MA 02458 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk engineer jobs in united states

Senior Network Engineer

Junior System Administrator

Senior Installation Field Engineer

Network / Server / Desktop - Support Engineer

Senior Information Technology Engineer

WPG- System Analyst & Master Data

Linux Systems Administrator

Senior Installation Field Engineer

Supervisor, Field Service Engineer

Senior Microsoft Windows Field Deployment Technician

Service Desk Engineer II

On-Site IT Specialist

Cyber Security Engineer

IT Helpdesk Engineer

IT Systems Administrator

Service Technician (Tier 2 – Helpdesk & Field Support)

IT HelpDesk Technician I

Senior Data Engineer

Network & Computer Systems Engineer

Senior Microsoft 365 Engineer

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