Top 4394 Customer service team lead Jobs in Upper West Side Ny

APX Next Customer Success Advocate
Motorola Solutions —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Sales
- 5 years
- Paid parental leave
- Employee stock purchase plan
Bilingual Team Lead Coordinator - Russian Speaking
Heritage NY Medical, PC —Garden City, NY
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Operations Manager -AMADO
Black Veterans For Social Justice Inc —Bronx, NY
- $45,000 - $48,000 a year
- Overtime
- CPR Certification
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Pre-Construction Manager (Bid Operations) — Public Works General Contractor
Brockwell & Carrington Contractors, Inc. —Towaco, NJ
- $95,000 - $130,000 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Paid jury duty
- Mileage reimbursement
Quick Apply
General Manager- Multi-Unit Restaurant Operations
Ripple Management Group Corp —Queens, NY
- $100,000 - $150,000 a year
- Full-time
- Hospitality
- Up to 50% travel
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Sales Operations Specialist
Jonard Tools —Elmsford, NY
- From $75,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Profit sharing
- Paid holidays
Quick Apply
11d
Sales Specialist – API Distribution Sales
Suan Farma, Inc. —Fair Lawn, NJ
- $59,000 - $60,000 a year
- Full-time
- Mid-level
- In-person
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Shift Supervisor / Assistant Manager
Quality Greens Kitchen —Hoboken, NJ
- $17 - $19 an hour
- 8 hour shift
- Fast casual restaurant
- Mid-level
- Team management
Quick Apply
Coffee Operations Manager
The French Workshop —Nassau County, NY
- $22 - $24 an hour
- Part-time
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Digital Customer Service Agent
Tower Management of NY —Long Island City, NY
- From $19 an hour
- Temporary
- Bilingual
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Maintenance Supervisor, 3rd Shift
PDI —Orangeburg, NY
- $75,000 - $90,000 a year
- Overtime
- Spanish
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
3d
Operations Supervisor for Dietary Supplement Manufacturer (Bilingual English & Chinese)
Confidential —Hicksville, NY
- $70,000 - $80,000 a year
- Full-time
- 5 years
- Computer literacy
- English
Quick Apply
Floral Customer Service Representative - weekends required
QG Floral —Whitestone, NY
- From $20 an hour
- Part-time
- Spanish
- Writing skills
- English
- Employee discount
Quick Apply
Operations Manager
Confidential (Shipping & Logistics) —Long Island City, NY
- $75,000 - $90,000 a year
- Full-time
- Background check
- 6 years
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
NJ Personal Lines Insurance Customer Service Rep
David M Hundertmark Agency Inc —Pompton Lakes, NJ
- $40,000 - $56,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
Quick Apply
Registered Nurse (RN) Supervisor Evening Shift (Weekends)
Amsterdam Nursing Home —New York, NY
- $115,000 - $120,000 a year
- Weekends as needed
- Nursing
- Skilled nursing facility
- RN License
Quick Apply
Customer Service Representative
K9 Resorts Daycare & Luxury Hotel —Syosset, NY
- From $18.50 an hour
- Weekends as needed
- Sales
- Customer service
- Computer literacy
- 401(k)
- Employee discount
Quick Apply
Bilingual Insurance Sales & Customer Service Representative
Daniella Smolanick Insurance Agency Inc —Bayside, NY
- $42,000 - $200,000 a year
- Full-time
- Bilingual
- Spanish
- Sales
- COVID-19 protective measures
- Paid holidays
Quick Apply
IRA Shift Supervisor
General Human Outreach Inc. —Queens, NY
- $20 an hour
- 8 hour shift
- CPR Certification
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Team Lead Trust and Estate Administration
City National Bank —New York, NY
- $122,535 - $208,715 a year
- Microsoft Excel
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance

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APX Next Customer Success Advocate

Motorola Solutions -
New York, NY

Apply Now

Job Details

Full-time
$100,000 - $120,000 a year

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Partnership strategy
Customer relationship building
Client onboarding
Sales
Workflow management (operations management method)
5 years
Providing information to customers
Account development
Collaborating with government agencies
Advocacy
High school diploma or GED
Bachelor's degree
Continuous improvement
Business development within government
Customer engagement
Customer relationship management
Client management
Leading team collaboration initiatives
Client retention strategy
Networking through strategic partnership building
Client growth strategy
Operational excellence initiatives
Senior level
Strategic partnerships
Account management
Project leadership
Cross-functional team management
Communication skills

Full Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Motorola Solutions Customer Success Team empowers our customers to identify and unleash the full power of their Public Safety Software products and services. We build strong relationships with Public Safety to promote their full adoption of Motorola products and services, including increasing their ongoing use, value realization and product satisfaction. We work to ensure that the customer experience with Motorola Solutions continuously exceeds their expectations and, through our internal and external relationships, we are committed to consistent delivery and follow through to help customers serve their communities and to be their best in the moments that matter.

Job Description

This role serves as a strategic partner to a defined portfolio of U.S. State & Local Government clients, ensuring they realize the full value of the APX NEXT and APX N-Line software portfolio. The successful candidate will drive account-level and regional strategies by bridging the gap between complex software solutions and mission-critical agency outcomes.

Core Responsibilities & Qualifications:

Strategic Partnership: Act as the primary advocate for State & Local agencies, aligning software capabilities with their operational goals to ensure full product adoption and documented success.

Relationship Management: Cultivate trust-based relationships with technical and command leadership to maximize customer sentiment, retention and referenceability.
Operational Excellence: Lead cross-functional internal teams—including Sales, Support, and Onboarding—to resolve client challenges quickly and minimize churn.
Portfolio Leadership: Manage a regional book of business with a focus on annual recurring revenue, account expansion and identifying process improvements.
Technical Advocacy: Translate public safety best practices into credible recommendations, helping agencies navigate integrations and workflow optimizations.
Professional Experience: 5+ years of experience in customer advocacy, project management, or public safety, including 2+ years managing enterprise-level accounts.
Communication & Presence: Demonstrate strong executive presence and the ability to present complex data-driven insights to high-level stakeholders.
Ability to travel up to 25% as required for this position.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $100,000-$120,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-JM3

#LI-REMOTE

Basic Requirements

Required Skills:

High School diploma, Bachelor's degree, and 5+ years of experience in one of the following areas: Customer Advocacy, Sales, Engineering, Public Safety, or Project Management required.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Must be able to obtain a background clearance as required by our government customers.

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Apply Now

Refine Your Search

customer service team lead jobs in upper west side ny

APX Next Customer Success Advocate

Bilingual Team Lead Coordinator - Russian Speaking

Operations Manager -AMADO

Pre-Construction Manager (Bid Operations) — Public Works General Contractor

General Manager- Multi-Unit Restaurant Operations

Sales Operations Specialist

Sales Specialist – API Distribution Sales

Shift Supervisor / Assistant Manager

Coffee Operations Manager

Digital Customer Service Agent

Manufacturing Maintenance Supervisor, 3rd Shift

Operations Supervisor for Dietary Supplement Manufacturer (Bilingual English & Chinese)

Floral Customer Service Representative - weekends required

Operations Manager

NJ Personal Lines Insurance Customer Service Rep

Registered Nurse (RN) Supervisor Evening Shift (Weekends)

Customer Service Representative

Bilingual Insurance Sales & Customer Service Representative

IRA Shift Supervisor

Team Lead Trust and Estate Administration

I want to receive the latest job alert for customer service team lead in upper west side ny

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