Top 4835 Helpdesk technician Jobs in Us

IT Specialist
First National Bank of East Texas —Gilmer, TX
- $35,000 - $60,000 a year
- Weekends as needed
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Systems Technician
Riverview LLP —Morris, MN
- $70,000 - $90,000 a year
- Full-time
- Azure
- Mid-level
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
3d
Electronics Repair Technician
JBV Erie LLC —Erie, PA
- $16 - $20 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Paid training
- Employee discount
Quick Apply
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
POS Technician
Tacala Companies —Huntsville, AL
- $17 - $22 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Desktop Support Technician
Willoughby Industries Inc. —Indianapolis, IN
- Full-time
- Background check
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
Help Desk Technician
Computerway Food Systems —High Point, NC
- $50,000 - $55,000 a year
- Overnight shift
- Spanish
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Next Level IT —Columbia, MO
- $45,000 - $55,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Mileage reimbursement
- Health insurance
Quick Apply
IT Support Specialist
Computer Geeks —Springfield, MO
- $18.50 - $25.00 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health savings account
- Health insurance
Quick Apply
POS Technician
Tacala Companies —Shreveport, LA
- From $17 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
13d
Senior Systems Administrator (MSP) in Danville- Onsite
TekaByte —Danville, VA
- $30 - $60 an hour
- Full-time
- Hybrid work
- Azure
- System design
- Windows
- Paid holidays
- Health insurance
Quick Apply
11d
Senior Systems Engineer
REDiTECH —Omaha, NE
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Windows
- Health savings account
- Health insurance
Quick Apply
7d
Service Desk Technician, Level I
Interborough Developmental and Consultation Center —Brooklyn, NY
- $40,000 - $60,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer Science
- Profit sharing
- Health insurance
Quick Apply
IT Support Technician (Managed Services Provider)
Suffolk Computer Consultants —Speonk, NY
- $55,000 - $65,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Windows
- Mileage reimbursement
- Paid holidays
Quick Apply
9d
IT Support Technician
LEVERAGE MECHANICAL SERVICES INC —Victoria, TX
- $24 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Paid time off
Quick Apply
Help Desk Technician
W&W AFCO Steel —San Angelo, TX
- $18 - $20 an hour
- Full-time
- Background check
- Fair chance
- In-person
8d
Tier 1 Help Desk Technician
Cyber Guardian Consulting Group, LLC. —Kingston, NY
- $45,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
POS Technician
Tacala Companies —San Antonio, TX
- From $17 an hour
- Full-time
- Background check
- Maintenance
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d

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IT Specialist

First National Bank of East Texas -
Gilmer, TX

Quick Apply

Job Details

Full-time
$35,000 - $60,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
In-person customer service
English
High school diploma or GED
Driver's License
Banking product expertise

Full Job Description

IT Specialist

Department: IT

Reports to: Operations

Supervises: None
Summary:
This position is responsible for assuring the smooth and efficient operations of the Data Processing, report and application processing. This position will be the liaison with outside processors and/or vendors. This employee offers the customer the highest degree of service and promotes all First National Bank of East Texas products and services. This position is responsible for supporting and maintaining all desktop and laptop systems, mobile devices, peripherals, operating system software, general use and special tools software.
Skills, Knowledge, and Physical Requirements:

High School diploma or equivalency.
Ability to read, write and speak the English language, bilingual helpful.
Ability to respond to customer requests with tact, diplomacy, and a sense of urgency.
Three (3) years’ experience in banking or job-related field and one (1) year of training and/or education in field or a combination of education and experience providing equivalent knowledge.
Associates or Bachelor’s degree is a plus, or 1-2 years of Help Desk, IT support or computer technician experience in lieu of degree.
CompTIA A+ or Network + certification is required. If candidate does not currently hold one of these certifications, they will be required to obtain a certification within 90 days after hire.
Ability to handle multiple tasks within a prescribed time period and adapt to frequent or unexpected changes in work responsibilities or processes.
A strong customer service orientation, with excellent listening, interpersonal, written, and oral communication skills.
Highly self-motivated and directed with strong analytical and organizational skills.
Ability to work well under pressure and in a high-stress environment.
Highly detailed-oriented with the ability to organize, schedule, and prioritize tasks and responsibilities as well as certain departmental functions to improve efficiency.
Experience working in a team-oriented, collaborative environment.
Ability to solve problems by considering multiple solutions to the same problem or multiple methods of arriving at a solution.
Possess a valid driver’s license.
Travel required as job dictates.
Ability to handle bank and customer transactions with a high level of confidentiality.
Knowledge of state and federal regulations.
Knowledge of First National Bank of East Texas policies and procedures.
Knowledge of First National Bank of East Texas products and services.
Schedules are prepared based on business need and subject to change at any time. This may include the need for evenings, weekends, or holiday coverage.
Office setting with moderately varied desk-oriented activity.
Repetitive movement of finger, wrist, and hand.
Ability to lift up to 50 pounds and work on hands and knees under desks and in tight spaces.

Specific Job Functions:

Provide prompt, courteous, and friendly service.
Accurately log all Help Desk requests using call tracking software and assign service requests appropriately according to expertise needed.
Assist users with IT issues either remotely or in person, such as password resets, printing issues, account lockouts, etc.
Daily routine work on PCs/Laptops/Workstations in a corporate environment. This includes installation, configuration and maintenance.
Maintain bank’s inventory of IT hardware and software.
Provide training and support to end-users and staff on device operations and device applications.
Work with third-party support and equipment vendors, recyclers, software providers, and others as assigned.
Learn fundamental operations of commonly used software and hardware.
Keep updated on changes to technology used by bank.
Become familiar with available help resources.
Employee may be issued bank owned devices (such as cell phones, tablets, and/or laptops). In such cases, employee is expected to regularly check and respond to phone calls, text messages, and/or emails.
Attend periodic training seminars and peer group meetings.
Keep updated on and enforce all First National Bank of East Texas policies and procedures pertaining to this position.
Maintain a neat and orderly work environment.
Attendance and punctuality a must.

Job Type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in us

IT Specialist

IT Systems Technician

Electronics Repair Technician

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Software Support Technician

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Senior Systems Administrator (MSP) in Danville- Onsite

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Tier 1 Help Desk Technician

POS Technician

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