Top 2088 Office representative Jobs in Utah

Member Service Representative
SoFi —Cottonwood Heights, UT
- $20 an hour
- Call employer
- Background check
- Computer literacy
- Office
6d
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Salt Lake City, UT
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Sales Representative, Inbound Remote
Liberty Mutual —Sandy, UT
- $45,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Organizational skills
- Paid training
- Health insurance
Customer Service Representative
CVS Health —Utah
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Patient Access Representative
Holy Cross Hospital Jordan Valley —West Jordan, UT
- $17.00 - $25.08 an hour
- PRN
- Microsoft Excel
- Microsoft Outlook
- Windows
Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)
CVS Health —Utah
- $17.00 - $31.30 an hour
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Residential
- Health insurance
- Dental insurance
3d
Constituent Services Representative
State of Utah —Salt Lake City, UT
- $24.60 - $36.94 an hour
- Full-time
- Hybrid work
- Background check
- Working with individuals with disabilities
- Writing skills
5d
Associate Representative, Health Plan Provider Relations - Remote must reside in UT
Molina Healthcare —Utah
- $18.04 - $35.17 an hour
- Full-time
- Remote
- Medical office experience
- Research
- Communication skills
- Health insurance
10d
PSR
Riverton Surgery Center —Riverton, UT
- Full-time
- Mid-level
- High school diploma or GED
- Accounting
- Health savings account
- Health insurance
Quick Apply
11d
Premium Billing Specialist
Intermountain Healthcare —Murray, UT
- $22.39 - $34.06 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
5d
Patient Access Representative
Holy Cross Hospital Salt Lake —Salt Lake City, UT
- $17.00 - $25.08 an hour
- Overnight shift
- Acute care
- Microsoft Excel
- Microsoft Outlook
Claims Representative
Pacificorp —Salt Lake City, UT
- $46.99 an hour
- Full-time
- Microsoft Word
- Background check
- Computer literacy
- Paid parental leave
- Disability insurance
Member Services Representative
MEDICAL PRIORITY CONSULTANTS INC —Salt Lake City, UT
- Full-time
- Hybrid work
- Inventory management
- Office
- Quality control
- Paid holidays
- Health insurance
Client Support Representative
FLEX / Computer Marketing Corporation —Sandy, UT
- Full-time
- Research
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
Accounting Coordinator II - REMOTE
Ryder System —Salt Lake City, UT
- $21 - $23 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Patient Experience Representative-Scheduling Specialist
Intermountain Healthcare —Pleasant Grove, UT
- $20.35 - $30.97 an hour
- Full-time
- Spanish
- Surgery
- Customer service
3d
Patient Services – Phone Team Representative
The Eye Institute of Utah —Salt Lake City, UT
- Full-time
- Surgery
- Medical office experience
- Computer skills
- Paid holidays
- Health insurance
Client Success Representative (Remote)
Demand.com —Salt Lake City, UT
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Claims Analyst - REMOTE
Ryder System —Salt Lake City, UT
- $90,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Patient Services Representative
Utah Cancer Specialists —West Jordan, UT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply

I want to receive the latest job alert for office representative in utah

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

office representative jobs near utah

Insurance Agent jobs in Salt Lake City, UT

Customer Service Representative jobs in Utah

Patient Access Representative jobs in Salt Lake City, UT

Claims Representative jobs in Salt Lake City, UT

Claims Analyst jobs in Salt Lake City, UT

Patient Services Representative jobs in Salt Lake City, UT

Patient Representative jobs in Pleasant Grove, UT

Patient Services Representative jobs in West Jordan, UT

Insurance Agent jobs in Lafayette, LA

Insurance Agent jobs in Miami, FL

Insurance Customer Service jobs in Denver, CO

Insurance Agent jobs in Iowa

Insurance Agent jobs in Forney, TX

All Lines Insurance Adjuster jobs in Houston, TX

Customer Service Representative jobs in Wesley Chapel, FL

Customer Service Representative jobs in Bronx, NY

Customer Service Representative jobs in Cincinnati, OH

Customer Service Representative jobs in Fontana, CA

Call Center Representative jobs in Knoxville, TN

Construction Project Manager Owner Representative jobs in Miami, FL

Member Service Representative

SoFi -
Cottonwood Heights, UT

Apply Now

Job Details

$20 an hour
6 days ago

Qualifications

Computer operation
Computer literacy
De-escalation techniques
High school diploma or GED
Managing clients in a customer support role
Computer skills

Full Job Description

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

As a SoFi Member Service Representative, you will be responsible for providing best-in-class service for SoFi's financial service products, including bank and investment accounts. You will support SoFi's fast-paced and high-growth environment by responding to inbound inquiries from SoFi Members across multiple communication channels, primarily phone and chat. You will play an integral role in providing strong customer service to SoFi Members by taking ownership of Member's concerns and seeing them through to resolution.

What you'll do:

Provide industry-leading customer service that leverages soft skills, balancing being efficient and ultimately leading to First Call Resolution (FCR)
Respond to customer inbound inquiries via phone, chat, and email regarding SoFi's banking, investment and credit card products
Timely and accurately deliver information to SoFi Members while notating correspondence after each customer contact is handled
Take ownership of resolving member inquiries and attempt to foresee causes for additional inquiries
Exercise consultative techniques demonstrating advocacy for customers, effective call control, and educating members on various tools/features to help them get their money right
Troubleshoot, advocate, and show genuine empathy in conversations to deescalate simple or complex inquiries
Meet or exceed specific performance metrics designed to measure the core responsibilities of the role
Proactively share insights with management regarding inquiries, concerns, and or complaints to improve our products, operations, and policies
Expand the scope of your primary role to support other lines of business based on business needs
Receive inbound calls and chats, raise service request tickets, send emails, and perform callbacks to client customers
Problem solves and promptly handles escalated issues requiring special handling through coordination with various internal departments to find resolutions to customer queries/issues/concerns
Manage customer expectations on timeline and resolution. Find the best solutions to ensure customer requirements are met
Proactively follow up on outstanding issues with internal functional areas and with external clients.
Treat customers in a consistent, courteous, and efficient manner according to quality monitoring guidelines and SoFi Member Experience standards

What you'll need:

Previous customer service experience, preferably in a similar industry or Call Center environment
Strong verbal and written communication skills
Experience with providing world-class customer service and meeting critical deadlines in a dynamic, rapidly changing environment
Active listening skills to understand customer needs and provide effective solutions
Basic computer skills with solid proficiency in Google Suite
Empathy and patience in dealing with customer inquiries and concerns
Ability to handle high-stress situations and irate customers with professionalism
Willingness to learn and stay updated on company policies, products, and services
Adaptability to handle a variety of customer queries and requests
Time management and organizational skills to handle multiple inquiries simultaneously
Ability to work days, evenings, and nights. Operation hours are between Monday- Thursday 6:00 AM - 8:00 PM MST/ Friday 6:00 AM -6:00 PM MST
Experience handling high-volume transactions across multiple channels of communication
High school diploma or GED required
Must successfully pass FINRA fingerprint background check
Ability to attend onsite training if required - 6 weeks of training may be in office
Salt Lake City office only (located in Cottonwood Heights)
Hourly pay $20.00

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Apply Now

Refine Your Search

office representative jobs in utah

Member Service Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Sales Representative, Inbound Remote

Customer Service Representative

Patient Access Representative

Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)

Constituent Services Representative

Associate Representative, Health Plan Provider Relations - Remote must reside in UT

PSR

Premium Billing Specialist

Patient Access Representative

Claims Representative

Member Services Representative

Client Support Representative

Accounting Coordinator II - REMOTE

Patient Experience Representative-Scheduling Specialist

Patient Services – Phone Team Representative

Client Success Representative (Remote)

Claims Analyst - REMOTE

Patient Services Representative

I want to receive the latest job alert for office representative in utah

Related Searches

Explore jobs in more locations

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Job Seeker Tools

Employer Tools

Browse

Stay Connected