Top 621 Customer service representative Jobs in Utah Valley Ut

Customer Experience Representative
Energy Management Corporation —Salt Lake City, UT
- No weekends
- Ability to walk for extended periods
- Mid-level
- Office
- Paid holidays
- Disability insurance
Customer Service Agent
Complete Family Protection —Lehi, UT
- $60,000 a year
- Full-time
- Entry level
- Disability insurance
- Health insurance
Quick Apply
12d
Customer Success / Production Coordinator
Brava Brands —Lehi, UT
- $15 - $18 an hour
- Full-time
- Hybrid work
- Office
- Organizational skills
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Customer Loyalty Specialist (Lindon, UT)
Vivint —Lindon, UT
- $17.75 - $19.75 an hour
- No weekends
- 18 years or older
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
Sales Support Admin & Account Manager Trainee
Factory6 —Lindon, UT
- $50,000 - $60,000 a year
- Full-time
- Google Workspace
- Bachelor of Science
- Office
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Representative/Dispatcher
Ikon Electric LLC —American Fork, UT
- $19 - $24 an hour
- Full-time
- Residential
- In-person
- Communication skills
- Paid training
- Paid holidays
Quick Apply
14d
Patient Access Specialist (Inbound)
SmithRx —Lehi, UT
- $23 an hour
- Call employer
- Hybrid work
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
14d
Customer Success Specialist
InsCipher —Pleasant Grove, UT
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Zone Air —Salt Lake City, UT
- $25 - $30 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Opportunities for advancement
Quick Apply
11d
Customer Success Manager
Slant —Lehi, UT
- $60,000 - $80,000 a year
- Full-time
- Mid-level
Customer Service Representative
Trusted Edge HR —Draper, UT
- $25 an hour
- Overtime
- Forklift
- High school diploma or GED
- Warehouse
- Paid holidays
- Paid time off
Quick Apply
4d
Client Service Representative
VCA Animal Hospitals —Pleasant Grove, UT
- Full-time
- Maintenance
- Entry level
- Health insurance
- Dental insurance
10d
Remote Inbound Customer Service Representative
Service Call Center —Draper, UT
- $16.00 - $16.25 an hour
- Full-time
- Remote
- 18 years or older
- Spanish
- Windows
- Paid training
- AD&D insurance
7d
Customer Service Representative
Ultradent Products Inc. —South Jordan, UT
- $22.25 an hour
- Full-time
- Remote
- Computer literacy
- Basic math
- Organizational skills
Quick Apply
6d
Customer Service Representative
Graybar Electric Company, Inc. —Salt Lake City, UT
- $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Profit sharing
- Paid holidays
Quick Apply
Customer Care Specialist
Verisk —Lehi, UT
- Extended hours
- Remote
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
6d
Customer Care Specialist
THERMOWORKS INC —American Fork, UT
- $22 - $24 an hour
- Full-time
- Computer literacy
- Mid-level
- 3 years
Quick Apply
AI Onboarding Specialist
Podium —Lehi, UT
- Office
- Bachelor's degree
- 1 year
- Paid parental leave
- Disability insurance
Customer Service Rep
BoomCloud —Lehi, UT
- $12 - $20 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
Customer Service Representative
Lion Energy —American Fork, UT
- Full-time
- Mid-level
- Residential
- High school diploma or GED
5d

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Customer Experience Representative

Energy Management Corporation -
Salt Lake City, UT

Apply Now

Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Industrial equipment
Productivity software

Full Job Description

Customer Experience
Salt Lake City, UT

Must have experience in industrial or electrical customer service role.

Great compensation for well-qualified candidates.

What We Offer

Very Competitive Pay
Challenging & Rewarding Work
Excellent Work/Life Balance – No weekends or holidays
Comprehensive Benefits Package
Stable, Long-Term Career Opportunity

At Energy Management Corporation (EMC), we don’t just provide electrical products and services, we build lasting partnerships with our customers. We are seeking an experienced Customer Experience Representative to join our Salt Lake City team.

This position is ideal for someone with a passion for delivering exceptional customer experience and a strong background in the industrial and/or electrical industry. If you enjoy solving problems, building customer relationships, and working in a fast-paced technical environment, we’d like to hear from you.

Applicants must have a minimum of two (2) years of industrial and/or electrical industry experience. Candidates without relevant industry experience will not be considered.

Position Summary

The Customer Experience Representative serves as the primary point of contact for customers while supporting our outside sales representatives and field service technicians. This role is responsible for delivering exceptional customer service, preparing quotations, processing orders, coordinating projects, and helping customers identify the best solutions for their industrial electrical equipment and service needs.

This is not a call center position. You’ll work directly with manufacturers, contractors, industrial facilities, municipalities, and commercial customers who rely on EMC’s expertise to keep their operations running.

Essential Duties & Responsibilities

Serve as the primary point of contact for customers via phone, email, and online inquiries.
Prepare accurate quotations and process customer orders.
Support outside sales representatives and field service technicians with customer requests and project coordination.
Build and maintain strong customer relationships through responsive, professional service.
Identify opportunities to grow existing customer accounts through consultative selling and proactive outreach.
Coordinate with internal departments to ensure timely delivery of products and services.
Maintain accurate customer information within CRM and ERP systems.
Develop and maintain working knowledge of EMC’s products, services, and capabilities to confidently recommend solutions.
Resolve customer concerns quickly while maintaining EMC’s commitment to exceptional service.

Minimum Qualifications

Required

Minimum of two (2) years of experience in the industrial and/or electrical industry.
Minimum of two (2) years of customer service, inside sales, technical support, customer success, or technical sales experience.
Working knowledge of industrial electrical products such as electric motors, variable frequency drives (VFDs), generators, motor controls, pumps, rotating equipment, or similar industrial products.
Strong communication and interpersonal skills.
Excellent organizational and problem-solving abilities with strong attention to detail.
Proficiency with Microsoft Office applications.
Experience using CRM and/or ERP software.
Ability to prioritize multiple projects while maintaining accuracy and responsiveness.

Preferred

Experience with Salesforce, Zoho CRM, Microsoft Dynamics, SAP, Epicor, SharpSpring, or similar CRM/ERP platforms.
Experience supporting industrial service operations or electrical distribution.
Knowledge of manufacturing, industrial maintenance, or rotating equipment repair.

Why Join Energy Management Corporation?

For more than 46 years, Energy Management Corporation has been a trusted provider of industrial electrical and mechanical solutions. We specialize in electric motors, generators, variable frequency drives, controls, field services, and engineered solutions that help our customers maximize reliability, safety, and operational performance.

Our employees enjoy a collaborative environment where technical expertise is valued, customer relationships are built for the long term, and professional growth is encouraged.

Benefits Include

Monday-Friday Schedule (8:00 AM-5:00 PM)
Medical, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability Insurance
401(k) and Roth 401(k) with Company Match
Paid Time Off and Paid Holidays
Employee Assistance Program
Ongoing Professional Development
Collaborative Team Environment

Physical Requirements

Ability to sit, stand, and walk throughout the workday.
Ability to occasionally lift and move up to 25 pounds.
Ability to operate computers, office equipment, and standard business technology.
Ability to communicate effectively with customers, vendors, and employees.

Location

Salt Lake City, Utah (On-Site)

Compensation

Competitive compensation based on qualifications and experience.

Equal Employment Opportunity

Energy Management Corporation is an Affirmative Action/Equal Opportunity Employer. We are committed to fostering an inclusive workplace and encourage qualified applicants from all backgrounds to apply.

Candidate Attestation

I hereby certify that the information provided in my application, résumé, and any accompanying documents is true, complete, and accurate to the best of my knowledge. I understand that any misrepresentation, falsification, or omission of information may disqualify me from consideration for employment or, if employed, may result in disciplinary action up to and including termination.

I authorize Energy Management Corporation to verify the information I have provided and to contact references, previous employers, educational institutions, or other appropriate sources as necessary.

By submitting my application, I acknowledge that I have read, understand, and agree to this attestation.

Job Features
Job Category Customer Service

Apply Now

Refine Your Search

customer service representative jobs in utah valley ut

Customer Experience Representative

Customer Service Agent

Customer Success / Production Coordinator

Customer Loyalty Specialist (Lindon, UT)

Sales Support Admin & Account Manager Trainee

Customer Service Representative/Dispatcher

Patient Access Specialist (Inbound)

Customer Success Specialist

Customer Service Representative

Customer Success Manager

Customer Service Representative

Client Service Representative

Remote Inbound Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Care Specialist

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Customer Service Rep

Customer Service Representative

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