Top 807 Business services representative Jobs in Victor, Ny

Client Services Supervisor - Majors
PAYLOCITY CORPORATION —Pittsford, NY
- $82,000 - $85,000 a year
- Microsoft Access
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
District Manager
Goodwill of the Finger Lakes —Rochester, NY
- $105,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
Quick Apply
2d
Director of Global Culture & Continual Improvement
Gleason —Rochester, NY
- $160,000 - $180,000 a year
- Overtime
- Office
- 8 years
- Bachelor's degree
- Tuition reimbursement
- Employee assistance program
Quick Apply
Business Development Representative (BDR) I/II
Measures for Justice —Rochester, NY
- $50,000 - $66,046 a year
- Full-time
- Hybrid work
- Research
- Business development
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
Administrative Assistant Onsite (8am to 5pm)
LSI Solutions Inc —Victor, NY
- $24 - $33 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
6d
Shift Maintenance Supervisor
QuidelOrtho —Rochester, NY
- $65,000 - $118,000 a year
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- Mid-level
- Employee stock purchase plan
- Paid holidays
Business Development Center Representative
Ide Family of Dealerships —Rochester, NY
- $18.00 - $18.50 an hour
- Full-time
- Dealership
- Business development
- Project management
- Paid holidays
- Health insurance
Quick Apply
3h
Automation Project Manager II
Gleason —Rochester, NY
- $80,000 - $115,000 a year
- Overtime
- Customer service
- Engineering
- Office
- Tuition reimbursement
- Employee assistance program
Quick Apply
Production Planner I
Gleason —Rochester, NY
- $65,000 - $85,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Tuition reimbursement
- Employee assistance program
Quick Apply
Mechanical Engineer II
Gleason —Rochester, NY
- $72,000 - $100,000 a year
- Overtime
- Microsoft Excel
- Computer literacy
- Mid-level
- Tuition reimbursement
- Employee assistance program
Quick Apply
Customer Service Representative
The Anderson-DuBose Company —Rochester, NY
- $19 an hour
- Monday to Friday
- Microsoft Word
- Administrative experience
- 1 year
- Paid time off
- 401(k) matching
Quick Apply
12d
Field Marketing Representative
STELLAR ROOFING —Rochester, NY
- $65,000 - $90,000 a year
- Weekends as needed
- Office
- In-person
- Reliable transportation
- Paid training
- Disability insurance
Quick Apply
Self-Direction Compliance Coordinator
Empowering People's Independence(EPI) —Rochester, NY
- $22.00 - $25.25 an hour
- Call employer
- Microsoft Word
- Experience working with individuals with developmental disabilities
- Microsoft Excel
- 403(b) matching
- Health savings account
Quick Apply
Overnight Supervisor - Full Time
Bass Pro Shops —Victor, NY
- $21.00 - $23.75 an hour
- Overnight shift
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
Category Manager
Palmer Food Service —Rochester, NY
- $65,000 - $83,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Self-Direction Coordinator
Empowering People's Independence(EPI) —Rochester, NY
- $22 - $26 an hour
- Call employer
- Microsoft Word
- Microsoft Excel
- Customer service
- 403(b) matching
- Health savings account
Quick Apply
Care Manager ( Steuben County)
Prime Care Coordination —Rochester, NY
- $23.50 - $24.50 an hour
- Full-time
- Bilingual
- Nursing
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Human Resources Operations Coordinator
CDS Monarch, Inc. —Webster, NY
- $21.63 - $26.44 an hour
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
Product Demonstrator PT
Product Connections —Victor, NY
- $17 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
CDL Class A Driver
Metalico —Rochester, NY
- $24 - $27 an hour
- Full-time
- Clean driving record
- Pass drug screening
- CDL A
- Paid holidays
- Dental insurance
Quick Apply
5h

I want to receive the latest job alert for business services representative in victor, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business services representative jobs near victor, ny

Compliance Officer jobs in Rochester, NY

Senior Project Manager jobs in Rochester, NY

District Manager jobs in Rochester, NY

Customer Service Representative jobs in Rochester, NY

Administrative Assistant jobs in Victor, NY

Shift Manager jobs in Rochester, NY

Care Manager jobs in Rochester, NY

Truck Driver jobs in Rochester, NY

Human Resources Coordinator jobs in Webster, NY

Senior Mechanical Engineer jobs in Rochester, NY

Business Development Representative jobs in Rochester, NY

Demonstrator jobs in Lakeland, FL

Demonstrator jobs in Coconut Creek, FL

Food Sample Demonstrator jobs in Pensacola, FL

Food Demonstrator jobs in Los Angeles County, CA

Food Demonstrator jobs in Fort Worth, TX

Demonstrator jobs in Salem, OR

Demonstrator jobs in Farmingville, NY

Product Demonstrator jobs in Fredericksburg, VA

Business Development Center Representative jobs in Seguin, TX

Client Services Supervisor - Majors

PAYLOCITY CORPORATION -
Pittsford, NY

Quick Apply

Job Details

$82,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
RSU
Vision insurance
401(k) matching

Qualifications

Performance Reporting
HR systems (technically supported)
Metrics Reporting
Supervising experience
Corporate training teaching experience
Bachelor's degree
Client retention strategy
Computer skills
Management reporting
Managing projects
Escalation handling
Professional development training
Data analysis software

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Pittsford, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

The purpose of the Team Lead (Client Services Supervisor) is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs.

The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact.

Primary Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

CLIENT SERVICE EXPECTATIONS

Dependability/ Follow Up: Timely responsiveness & proactive follow up
Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information
Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders
Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit
Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up
Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices

TEAM LEAD RESPONSIBILITIES

Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet

developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements.

Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service.
Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers
Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes.
Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies.

Education and Experience

Required

Bachelor’s Degree required
2 years payroll, finance, or spend management with client services or support experience
Successful experience in escalations and at risk client retention efforts
Project Management experience
Proficient in SQL, MS Access or Excel
Operations experience

Preferred

1 + years supervisory experience
HRIS experience
Experience leading training initiatives
Experience using reporting and metrics as a key part of the job
Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management
Ability to present HR Data effectively

Physical requirements

Ability to sit for extended periods: The role requires sitting at a desk or workstation for long

periods, typically 7-8 hours a day.

Use of computer and phone systems: The employee must be able to operate a computer,

use phone systems, and type. This includes using multiple software programs and inquiries

simultaneously

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The pay range for this position is $82,000-$85,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Quick Apply

Refine Your Search

business services representative jobs in victor, ny

Client Services Supervisor - Majors

District Manager

Director of Global Culture & Continual Improvement

Business Development Representative (BDR) I/II

Administrative Assistant Onsite (8am to 5pm)

Shift Maintenance Supervisor

Business Development Center Representative

Automation Project Manager II

Production Planner I

Mechanical Engineer II

Customer Service Representative

Field Marketing Representative

Self-Direction Compliance Coordinator

Overnight Supervisor - Full Time

Category Manager

Self-Direction Coordinator

Care Manager ( Steuben County)

Human Resources Operations Coordinator

Product Demonstrator PT

CDL Class A Driver

I want to receive the latest job alert for business services representative in victor, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected