Top 114 Customer service representative Jobs in Waco, Tx

Client Service Associate
STRATA Trust Company, Inc. —Waco, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Wellness program
- AD&D insurance
Quick Apply
BILINGUAL -Customer Service Surge Representative - Work From Home:MUST LIVE IN SAN ANTONIO, TX
Systems & Methods, Inc (SMI) —Texas
- $20 an hour
- Extended hours
- Remote
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid training
- 401(k)
20h
Customer Service Representative
Time Manufacturing Company —Waco, TX
- Overtime
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Representative
Lochridge Priest —Waco, TX
- $16 - $20 an hour
- Full-time
- Mid-level
- Driver's License
- Clean MVR report
- Paid holidays
- Disability insurance
Quick Apply
8d
Customer Account Representative
Mike McKenzie State Farm —Waco, TX
- $12 - $22 an hour
- Part-time
- Background check
- Customer service
- Analysis skills
- Paid time off
Quick Apply
8d
Customer Service Representative
PLS —Waco, TX
- Weekends as needed
- Fair chance
- Financial services
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
U-Haul —Waco, TX
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
11d
Customer Care Representative
Miracle-Ear —Waco, TX
- $16 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Customer Service Reps
Cavco Manufacturing LLC —Waco, TX
- Microsoft Word
- Office
- High school diploma or GED
Quick Apply
Patient Account Representative (Medical Customer Support) – Waco, TX (Onsite)
Meduit —Waco, TX
- $15 - $17 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
Airport Agent - Ramp and Customer Service
Envoy Air Inc. —Waco, TX
- $14.36 an hour
- Part-time
- 18 years or older
- English
- High school diploma or GED
- Life insurance
Client Experience Representative
American-Amicable Life Insurance Company of Texas —Waco, TX
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Customer Service Analyst
Howmet Aerospace —Waco, TX
- Full-time
- Research
- High school diploma or GED
- Bachelor's degree
Quick Apply
Customer Service Representative
Freeman Jet Center - ACT —Waco, TX
- From $15 an hour
- Weekends as needed
- Background check
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate - Temporary
Walgreens —Waco, TX
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Manager
Lochridge Priest —Waco, TX
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Leadership
- Paid holidays
- Health insurance
Quick Apply
4h
Customer Experience Team Member
LuckyGunner.com —Waco, TX
- $14 - $16 an hour
- Part-time
- Remote
- Customer service
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Associate
Walgreens —Woodway, TX
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
5d
Customer Sales & Service Representative
1100 Applied Industrial Technologies, Inc. —Waco, TX
- Full-time
- Clean driving record
- Computer literacy
- English
- Tuition reimbursement
- 401(k) matching
Client Service Associate
Morgan Stanley —Waco, TX
- Full-time
- Writing skills
- Mid-level
- Office

I want to receive the latest job alert for customer service representative in waco, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near waco, tx

Customer Service Representative jobs in Waco, TX

Bilingual Customer Service Associate jobs in Texas

Customer Experience Representative jobs in Waco, TX

Wealth Management Associate jobs in Miami, FL

Client Services Associate jobs in Marlton, NJ

Client Services Associate jobs in Houston, TX

Client Success Manager jobs in San Diego, CA

Client Services Associate jobs in Columbus, OH

Associate Degree Nursing jobs in North Carolina

Client Services Associate jobs in Plymouth Meeting, PA

Victory Human Services jobs in Brockton, MA

Customer Service Representative jobs in Henderson, NV

Airline Customer Service jobs in John F. Kennedy International Airport, NY

Customer Service Representative jobs in Brooklyn, NY

Customer Service Representative jobs in Port Saint Lucie, FL

Bottle Service jobs in Orlando, FL

Customer Experience Specialist jobs in New York, NY

Affirm Customer jobs in Remote

Patient Access Representative jobs in Orlando, FL

Overnight Customer Service Remote jobs in Nashville, TN

Client Service Associate

STRATA Trust Company, Inc. -
Waco, TX

Quick Apply

Job Details

Full-time

Benefits

Wellness program
AD&D insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Computer literacy

Full Job Description

POSITION SUMMARY

As a Client Services Associate at STRATA Trust Company, you will serve as a primary point of contact for clients and financial professionals, helping to deliver a consistent, high-quality service experience. This role is relationship-focused and service-driven, requiring regular phone and email communication, research, and problem-solving to address client needs accurately and efficiently.

You will work closely with clients, business partners, and internal teams to ensure requests are handled professionally, precisely, and in a timely manner. This position involves a high volume of inbound and outbound communication and requires strong attention to detail, sound judgment, and the ability to manage multiple requests throughout the day.

This is a full-time, in-person role based at our Waco office (7901 Woodway Dr.) with a consistent Monday–Friday schedule. Compensation is competitive and designed to reward reliability, strong performance, and a client-focused approach.

We are looking for someone who enjoys client interaction, is dependable and responsive, and takes pride in delivering reliable service in a fast-paced, team-oriented environment.

WHAT WILL I DO?

As a Client Services Associate at STRATA, you will be responsible for delivering timely, accurate, and professional support to clients and financial professionals. This role is primarily client-facing, with a mix of independent and collaborative work focused on resolving questions, processing account-related tasks, and ensuring a seamless client experience.

Your day-to-day responsibilities will include:

Communicating with clients and financial professionals via phone, email, online, or in person to resolve questions and address account needs.
Processing account-related tasks, including transaction verifications and credit card processing, with accuracy and attention to detail.
Partnering with internal teams to resolve client issues and ensure requests are handled efficiently.
Maintaining compliance with STRATA policies, risk procedures, and service level expectations.

In this role, you can expect to:

Complete a structured training program, including Ascensus IRA online training.
Build expertise in IRA products, STRATA services, and operational processes.
Split your workload roughly 80/20 between independent client work and collaborative team projects.
Receive mentorship, guidance, and support from a highly experienced team in a positive, team-oriented environment.
Take on additional responsibilities as you demonstrate capability, reliability, and initiative.

AM I THE RIGHT FIT?

We’re looking for dependable, detail-oriented individuals who take pride in providing accurate, timely, and professional service to clients. The ideal candidate will have:

A bachelor’s degree in Business, Finance, Accounting, or a related field, and 2–5 years of relevant experience, ideally in customer service or financial services; or an equivalent combination of education and experience demonstrating the knowledge, skills, and abilities required to perform the job successfully.
Strong client-service orientation, with professionalism, patience, and empathy in all interactions.
Excellent verbal and written communication skills, with the ability to clearly convey information to clients and colleagues.
Exceptional organizational skills and the ability to manage multiple requests while meeting deadlines.
Comfort working collaboratively with internal teams to resolve client issues efficiently.
Basic computer skills, including navigating websites and using software applications; proficiency with Microsoft Office (Outlook, Word, Excel) is preferred.
A proactive mindset and a commitment to reliability and accuracy.
Knowledge of investments or alternative asset transactions (real estate, private equity, etc.) is a plus but not required.

WHAT DOES IT MEAN TO BE ON THE STRATA TEAM?

Our commitment to our employees goes beyond base pay—it includes the tangible things like salary, benefits, and special employee programs such as training & development, wellness, and flexible sick time. Equally important are the intangible factors like challenging work, a community focused mindset, and the opportunity to grow professionally. We do not hire resources; we invest in people.

Benefits available to you include:

Health coverage options including Medical, Dental, and Vision
Wellness Program that incentivizes you with premium cost savings
Employee Assistance Program to help you with life’s challenges
Basic Group term Life and AD&D to protect you and your family
The opportunity to become a shareholder of the Bank through our 401k Retirement Plan
Discounts on Pet Insurance
Time off policies meant to support your work-life balance

INTERESTED?

This is a great opportunity to start your career in financial services! If you think that you could be the perfect fit, please apply now. Submit your resume and contact information for consideration.

Good luck and we look forward to hearing from you!

At STRATA, we recognize that diverse perspectives and experiences drive innovation and success. We operate within a merit-based framework that fosters inclusivity and belonging, ensuring all individuals have the opportunity to contribute, develop, and thrive. We seek talented, qualified individuals for all career opportunities, without regard to any status protected under federal, state, or local law. STRATA Trust Company, Inc. is proud to be an Equal Employment Opportunity Employer.

Quick Apply

Refine Your Search

customer service representative jobs in waco, tx

Client Service Associate

BILINGUAL -Customer Service Surge Representative - Work From Home:MUST LIVE IN SAN ANTONIO, TX

Customer Service Representative

Customer Service Representative

Customer Account Representative

Customer Service Representative

Customer Service Representative

Customer Care Representative

Customer Service Reps

Patient Account Representative (Medical Customer Support) – Waco, TX (Onsite)

Airport Agent - Ramp and Customer Service

Client Experience Representative

Customer Service Analyst

Customer Service Representative

Customer Service Associate - Temporary

Customer Service Manager

Customer Experience Team Member

Customer Service Associate

Customer Sales & Service Representative

Client Service Associate

I want to receive the latest job alert for customer service representative in waco, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected