Top 785 Support analyst Jobs in Walnut Creek, Ca

Technical Support Analyst
College Track —Oakland, CA
- $78,000 - $95,000 a year
- Full-time
- Hybrid work
- Google Workspace
- System design
- Research
- Paid holidays
Board Certified Behavior Analyst (BCBA) 120+K
EvalGroup —Oakland, CA
- From $120,000 a year
- Full-time
- Background check
- School experience
- Classroom
- Health savings account
- Health insurance
Quick Apply
Senior Traffic Analyst
Aspen Environmental Group —California
- $115,000 - $145,000 a year
- Email
- Remote
- Microsoft Excel
- Data analysis skills
- 11+ years
Quick Apply
Board Certified Behavior Analyst (BCBA)
Community Autism Services —Fremont, CA
- $100,000 - $115,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
Board Certified Behavior Analyst (BCBA)
Community Autism Services —San Francisco, CA
- $100,000 - $115,000 a year
- Full-time
- School experience
- Classroom
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Board Certified Behavior Analyst (BCBA)- Up to 50% Telehealth
Attain ABA Therapy —Union City, CA
- Up to $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Clinic
- Children
- Continuing education credits
- Commuter assistance
Quick Apply
6d
Board Certified Behavior Analyst (BCBA)- Up to 50% Telehealth
Attain ABA Therapy —San Francisco, CA
- Up to $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Clinic
- Children
- Continuing education credits
- Commuter assistance
Quick Apply
6d
Board Certified Behavior Analyst, BCBA (Pediatric Outpatient Clinic)
Ascend Rehab Services Inc —Livermore, CA
- $80,000 - $95,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Outpatient experience
Quick Apply
6d
Board Certified Behavior Analyst, BCBA (Pediatric Outpatient Clinic)
Ascend Rehab Services Inc —Hayward, CA
- $80,000 - $95,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Outpatient experience
Quick Apply
6d
Board Certified Behavior Analyst, BCBA (Pediatric Outpatient Clinic)
Ascend Rehab Services Inc —Union City, CA
- $80,000 - $95,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Outpatient experience
Quick Apply
6d
Sr. Behavior Analyst (BCBA) - Hybrid
Autism Learning Partners —San Leandro, CA
- $100,000 - $105,000 a year
- 8 hour shift
- Hybrid work
- Experience working with individuals with developmental disabilities
- Current TB test
- Criminal background check
- Continuing education credits
- Disability insurance
Quick Apply
Epic Ambulatory Analyst
AgreeYa Solutions —Oakland, CA
- $70 - $75 an hour
- Contract
- Hybrid work
- Computer Science
- System design
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Epic Inpatient Analyst
AgreeYa Solutions —Alameda, CA
- $65 - $68 an hour
- Contract
- Hybrid work
- Computer Science
- 5 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Behavior Analyst (BCBA) - Hyrbid
Autism Learning Partners —San Leandro, CA
- $90,000 - $97,000 a year
- 8 hour shift
- Hybrid work
- Experience working with individuals with developmental disabilities
- Current TB test
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
Board Certified Behavior Analyst (BCBA)- Assessor
Kadiant —Hayward, CA
- Up to $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Clinic
- Children
- Continuing education credits
- Commuter assistance
Quick Apply
6d
Board Certified Behavior Analyst (BCBA)
Kyo Autism Therapy —San Francisco, CA
- $95,000 - $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Ability to lift 50 pounds
- Children
- Paid holidays
- Disability insurance
Quick Apply
BCBA (Board Certified Behavior Analyst) | School-Based Opportunity | Up to $80/Hour
Pine Health, LLC —Oakland, CA
- $75 - $80 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Doctoral degree
- Health insurance
- Dental insurance
Quick Apply
6d
Regional Board-Certified Behavior Analyst (BCBA)
Spectrum Center Schools and Programs —San Francisco Bay Area, CA
- $85,000 - $95,000 a year
- Full-time
- Background check
- School experience
- Data analysis skills
- Mileage reimbursement
- Health savings account
Quick Apply
Supply Chain Operations Analyst
Crusoe —San Francisco, CA
- $90,000 - $105,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
Turbomachinery Analyst-Generalist
Belcan —Brisbane, CA
- $130,000 a year
- Mid-level
- Master's degree
- Doctor of Philosophy
Quick Apply
11d

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Technical Support Analyst

College Track -
Oakland, CA

Apply Now

Job Details

Full-time
$78,000 - $95,000 a year

Benefits

Paid holidays

Qualifications

Vendor relationship building
Google Workspace
On-site technical support
Network hardware support
Operating systems
Okta
Requirements specification
Automation
IT operations
Technical documentation
IT policy development
Zoom
Slack
Hardware maintenance
System design
Equipment troubleshooting
Research
Mid-level
Software administration
User training (technical support)
Technical solutions implementation
Internal employee customer service
Zendesk
Computer hardware
Decision making
Hardware configuration
Staff training
SaaS platforms
Vendor relationship management
Collaborative technology platforms

Full Job Description

Technical Support Analyst

Location: Hybrid — Oakland, CA Type: Full-time Compensation: $78,000–$95,000

Opportunity

The Technical Support Analyst supports College Track's IT strategy and function by providing world-class support to staff, assisting in the design, configuration, and maintenance of our technical systems, and advancing our mission through innovative technical solutions. You'll work closely with your teammates in the Information Technology Department — and in partnership with program and operational teams across the organization — to deliver a robust, reliable technology infrastructure and high-quality customer service.

Reporting to the Technology Director, you'll play a central role in supporting College Track's technology infrastructure as we continue to grow. You'll join an IT team that's actively modernizing its infrastructure and standardizing processes to increase automation and improve service — with real opportunity to influence technical direction, execution, and delivery across multiple technologies.

What You'll Do

Provide high-quality, reliable, and timely support to users across the organization.
Participate in training staff during onboarding and whenever changes in tools or roles require additional guidance.
Administer systems managed by the technology team (e.g., Okta, Google Workspace, Slack, Zendesk, Zoom), including account provisioning and deprovisioning, system maintenance, renewals, and upgrades.
Carefully evaluate, test, and deploy changes to software, processes, and hardware.
Analyze logs and alerts to proactively identify potential issues.
Actively engage in the creation, review, and enhancement of technology team policies and procedures.
Remediate security issues and ensure compliance.
Maintain detailed documentation.
Research and share best practices for maintaining a secure and dependable network; recommend updates to improve network security and reliability.
Manage relevant hardware support contracts and vendor relationships.
Actively contribute to other IT projects, participate in cross-functional training opportunities, and provide backup support when needed.

What You'll Bring

2–4 years of relevant experience.
Experience across a broad range of technology areas, with the ability to learn new systems quickly — particularly in SaaS systems administration, requirements definition, user support, maintenance, and security.
An analytical approach to decision-making related to systems performance, work processes, and user needs.
Understanding of methods and practices for troubleshooting, repairing, and upgrading systems.
Knowledge of network operating systems, products, management tools, and equipment (routers, servers, switches, firewalls, workstations, and various computer operating systems) preferred.
Exemplary communication skills, with the ability to explain complex, highly technical information to non-technical colleagues using clear, simple language.
Ability to prioritize and manage several milestones and projects efficiently, meet deadlines across multiple tasks, and communicate progress at regular intervals.
A high degree of flexibility and adaptability — comfortable in an ambitious, fast-moving environment while driving toward clarity and solutions.
Pride in your own work and in the organization, performing every task at a high level of excellence.
A track record of achieving results and a willingness to do "whatever it takes" to reach goals.
A constant learner who's a proactive, positive member of the team.
A high level of self-awareness, humility, and emotional intelligence.

Above all, you're a fierce advocate for College Track's mission to equip students confronting systemic barriers to earn a bachelor's degree in pursuit of a life of opportunity, choice, and power.

Physical Requirements: This role alternates between sedentary work (sitting, standing, typing, using a mouse) and more active work such as moving around an office environment, communicating with scholars and stakeholders, and lifting/carrying/moving objects up to 50 pounds. Requires near and far visual acuity, gross motor manipulation, and fine motor manipulation.

Compensation & Benefits

This is a full-time position with a full compensation range of $78,000–$95,000, with exact compensation depending on experience. As someone new to the role, you can expect a starting offer between $82,250–$86,499, ensuring internal equity while leaving room for salary growth over time.

College Track offers extensive benefits centered on three core areas of wellness — health care, work-life balance, and financial security — including up to 23 discretionary time-off days (sick and vacation) plus 23 paid office closures and holidays in your first year. Learn more about our benefits.

What Else You Should Know

This is a hybrid role based out of our Oakland office. You'll be expected to work onsite regularly to support staff and projects, with flexibility to work remotely when onsite presence isn't required.
Periodic travel is required to support sites without dedicated IT staff, projects needing additional hands, and in-person staff meetings.
While we hire great people from a wide variety of backgrounds, we especially encourage applicants who identify as first-generation college graduates to apply.
College Track is an equal-opportunity employer fully committed to achieving a diverse workforce. We do not discriminate based on race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

Apply Now

Refine Your Search

support analyst jobs in walnut creek, ca

Technical Support Analyst

Board Certified Behavior Analyst (BCBA) 120+K

Senior Traffic Analyst

Board Certified Behavior Analyst (BCBA)

Board Certified Behavior Analyst (BCBA)

Board Certified Behavior Analyst (BCBA)- Up to 50% Telehealth

Board Certified Behavior Analyst (BCBA)- Up to 50% Telehealth

Board Certified Behavior Analyst, BCBA (Pediatric Outpatient Clinic)

Board Certified Behavior Analyst, BCBA (Pediatric Outpatient Clinic)

Board Certified Behavior Analyst, BCBA (Pediatric Outpatient Clinic)

Sr. Behavior Analyst (BCBA) - Hybrid

Epic Ambulatory Analyst

Epic Inpatient Analyst

Behavior Analyst (BCBA) - Hyrbid

Board Certified Behavior Analyst (BCBA)- Assessor

Board Certified Behavior Analyst (BCBA)

BCBA (Board Certified Behavior Analyst) | School-Based Opportunity | Up to $80/Hour

Regional Board-Certified Behavior Analyst (BCBA)

Supply Chain Operations Analyst

Turbomachinery Analyst-Generalist

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