Top 796 Front desk agent Jobs in Washington, Dc

Guest Service Agent
Fairfield Inn & Suites by Marriott Washington, DC/Downtown —Washington, DC
- $21 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Kimpton Hotels & Restaurants —Washington, DC
- $24.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton DC National Mall The Wharf —Washington, DC
- $30.25 an hour
- English
- Hotel
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
11d
Front Desk Clerk
FirstService Residential —Washington, DC
- $19 - $22 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
10d
PM/Overnight Front Desk Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Overnight shift
- High school diploma or GED
- Entry level
- Resort
Front Desk Agent
Courtyard/Residence Inn Washington Downtown —Washington, DC
- $21.50 an hour
- Full-time
- Computer literacy
- Residential
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Guest Service Agent
Hilton Garden Inn Washington DC Downtown —Washington, DC
- $20 - $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Concierge: Evening Shift - DC, VA, MD
Compass Concierge —Washington, DC
- $19 - $20 an hour
- Part-time
- Computer literacy
- Residential
- 3 years
- Opportunities for advancement
Quick Apply
Front Desk Associate
FirstService Residential —Washington, DC
- $18.75 - $23.00 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
8d
Front Desk Receptionist
Striden —Washington, DC
- $25 an hour
- Full-time
- Research
- Office
- Entry level
Quick Apply
5d
Guest Service Agent I
The Potomac Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
9d
Dental Office Front Desk Receptionist
Advanced Endodontic Associates —Washington, DC
- $25 - $28 an hour
- Full-time
- Background check
- Dental office
- In-person
- Paid training
- Health savings account
Quick Apply
1d
Front Desk Agent - Hyatt House the Wharf
Concord Payroll Wharf Two LLC —Washington, DC
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Guest Services Agent
Viceroy Washington DC —Washington, DC
- $20 - $25 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent (Full-Time) | AC Hotel Capitol Hill Navy Yard
CP DC NJ AVE LLC —Washington, DC
- $20 - $24 an hour
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
Guest Service Agent
Capitol Hill Hotel - Washington Dc —Washington, DC
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
FRONT DESK AGENT
Donohoe Hospitality Services, LLC —Washington, DC
- Hotel
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Marriott International, Inc —Washington, DC
- $26.06 - $30.95 an hour
- Full-time
- Entry level
- Resort
Admin Assistant- Front Desk
Connexus Hub —Washington, DC
- $23 an hour
- 12 hour shift
- Microsoft Outlook
- Writing skills
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Front Desk Host (West End Location - Flexible Schedule)
Varnish Lane —Washington, DC
- $18 an hour
- Merchandising
- Travel
- 1 year
- Health insurance
- Dental insurance
Quick Apply

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Guest Service Agent

Fairfield Inn & Suites by Marriott Washington, DC/Downtown
Washington, DC

Apply Now

Job Details

Full-time
$21 - $23 an hour

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone communication
Payment processing
Greeting customers
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Safety equipment
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level
Customer complaint resolution

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

The Fairfield Inn and Suites Washington, DC Downtown is located in the heart downtown DC next to Capital One Arena. Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation’s capital has to offer.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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Refine Your Search

front desk agent jobs in washington, dc

Guest Service Agent

Guest Service Agent

Guest Service Agent

Front Desk Clerk

PM/Overnight Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Concierge: Evening Shift - DC, VA, MD

Front Desk Associate

Front Desk Receptionist

Guest Service Agent I

Dental Office Front Desk Receptionist

Front Desk Agent - Hyatt House the Wharf

Guest Services Agent

Front Desk Agent (Full-Time) | AC Hotel Capitol Hill Navy Yard

Guest Service Agent

FRONT DESK AGENT

Guest Service Representative

Admin Assistant- Front Desk

Front Desk Host (West End Location - Flexible Schedule)

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