Top 290 Technology support Jobs in Washington State

DSHS FTAA IT Customer Support Entry
State of Washington Dept. of Social and Health Services —Washington State
- $64,248 - $86,436 a year
- Background check
- Mid-level
- Office
7d
Technical Support Specialist I (Desktop Support)
Valley Medical Center —Renton, WA
- $53,473 - $77,537 a year
- Full-time
- Windows
- Operating room
- Organizational skills
Technical Support Representative
CVS Health —Washington State
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
2d
Desktop Support Technician I
Empower AI Inc. —Tacoma, WA
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Windows
Game Support
MindSeekers —Bellevue, WA
- Day shift
- Customer service
- Bachelor of Science
- Organizational skills
IT - Solutions Tech I
Confluence Health —Wenatchee, WA
- $24.86 - $39.66 an hour
- 8 hour shift
- Computer literacy
- Windows
- High school diploma or GED
- Employee assistance program
- Retirement plan
7d
IT Customer Support - Entry
State of Washington Dept. of Agriculture —Olympia, WA
- $64,248 - $86,436 a year
- Online Application
- Background check
- Computer Science
- Inventory management
- Paid holidays
- Flexible spending account
4d
IT Customer Support - Entry
Washington State Liquor And Cannabis Board —Olympia, WA
- $64,248 - $86,436 a year
- Online Application
- Hybrid work
- Background check
- Computer Science
- Office
- Free parking
- Paid training
IT Support Specialist
OpenAI —Seattle, WA
- $60.58 - $108.17 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Relocation assistance
Software Support Analyst – Substitute/On-Call
Northwest Educational Service District —Everett, WA
- $49.10 an hour
- On call
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee assistance program
IT Customer Support - Entry
State of Washington Liquor and Cannabis Board —Olympia, WA
- $64,248 - $86,436 a year
- Online Application
- Hybrid work
- Background check
- Computer Science
- Office
- Free parking
- Wellness program
Specialist Technology Support Intermediate
Seattle Public Schools —Seattle, WA
- $90,230.40 - $115,856.00 a year
- Full-time
- Background check
- Classroom
- Computer science
3d
IT Service Desk Tier 1
TurnPoint Technology —Seattle, WA
- Monday to Friday
- Ability to lift 50 pounds
- 1 year
- Reliable transportation
Quick Apply
Technical Services Support Specialist
Tyler Technologies —Renton, WA
- $35 - $37 an hour
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Customer Support – Journey
State of Washington Dept. of Transportation —Spokane, WA
- $74,268 - $99,924 a year
- Online Application
- Mid-level
- Office
- Driver's License
- Paid holidays
- Tuition reimbursement
4d
IT Helpdesk Technician - Tier 2
Allied Restoration, Inc. —Kent, WA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid time off
Quick Apply
9d
Steam Support Leadership
Valve Software —Bellevue, WA
- Senior level
- Health insurance
- Adoption assistance
IT Support Technician
First Fed —Seattle, WA
- $24.94 - $42.40 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
IT Support Analyst
Lambda —Bellevue, WA
- $112,000 - $149,000 a year
- Full-time
- Hybrid work
- Azure
- Inventory management
- Customer service
- Health insurance
- Dental insurance
Technical Support Technician for POS
TSMS GROUP INC —Bellevue, WA
- $25.36 - $40.00 an hour
- Part-time
- Bilingual
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
8d

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technology support jobs near washington state

DSHS FTAA IT Customer Support Entry

State of Washington Dept. of Social and Health Services -
Washington State

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Job Details

$64,248 - $86,436 a year
7 days ago

Qualifications

Customer communication
IT department experience

Full Job Description

Description

DSHS FTAA IT Customer Support - Entry

Apply to join our team in either our Federal Way, Tumwater, or Spokane, WA locations as an IT Customer Support - Entry supporting the Division of Disability Determination Services (DDDS) within the Finance, Technology, and Analytics Administration (FTAA) and the Division of Information Technology (DIT). In this role, you’ll provide tier-1 and tier-2 technical assistance across the federal SSA network, working closely with the DDDS IT Supervisor, IT Manager, and the broader DDDS IT Team.

You’ll troubleshoot and resolve technical issues, install and configure workstations and peripherals, support mobile devices, manage user access, ensure printing and wireless connectivity, maintain VPN and State network access, and assist with critical internal and external DDDS applications. Unresolved issues will be documented and escalated appropriately. You will also maintain the DDDS IT document library, ensuring that technical guides, instructions, and policies remain accurate, current, and accessible to staff and IT colleagues.

Note: There are two openings, one permanent and one non-permanent position.

Some of what you'll do:

Diagnose and restore technical issues for PCs, mobile devices, business applications, access control devices, printers, and multifunction devices using remote tools.
Maintain efficient DDDS systems by applying knowledge of DDDS applications to minimize downtime.
Provide technical consultation to DDDS operational staff on system functionality and troubleshooting.
Resolve hardware and software conflicts caused by newly deployed DDDS technology.
Utilize software tools such as MS Visio, Adobe Acrobat, and MS Active Directory to support IT operations.
Test systems and applications for errors and provide quality assurance feedback.
Coordinate statewide outages for mission-critical servers and network devices with internal and external IT partners.
Manage third-party application accounts and facilitate user access to systems such as Barcode, ORION, AVD, and SAW.
Support remote access for teleworkers and off-site staff using AVD, VPN, and other secure tools.
Escalate complex issues to tier-3 specialists according to established procedures.
Coordinate fixes for critical failures by engaging subject matter experts, notifying stakeholders, and supporting mitigation strategies.
Monitor and document customer support while maintaining communication with key personnel on system statuses.
Maintain DDDS computer systems across state and federal networks to ensure staff productivity in determining SSA disability eligibility.
Develop and update documentation including resource materials, how-to guides, and clear end-user instructions.
Create and manage user accounts following SSA security policies, least-privilege principles, and state network requirements.

Who should apply:
Professionals with an associate's degree in computer information systems (CIS), help desk administration, computer technical support or network administration or related field.

And

One (1) or more years of experience in information technology (IT) related activities such as installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, desktop hardware, or software products.

Or

Three (3) or more years of experience in information technology (IT) related activities such as installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, desktop hardware, or software products.

Apply Today! Simply fill out the application and include your resume and cover letter! That's it!

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact [email protected] and reference project number 05876.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security" on your website and on printed materials.

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technology support jobs in washington state

DSHS FTAA IT Customer Support Entry

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