Top 4216 Customer success Jobs in West Allis, Wi

Customer Success Manager
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Up to 50% travel
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Residential HVAC Installer (Retrofit)
Quality Heating, Cooling, Plumbing & Electric —Milwaukee, WI
- $30 - $46 an hour
- Overtime
- CPR Certification
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Dental Equipment Repair Technician
Marquette University —Milwaukee, WI
- Online Application
- OSHA
- Customer service
- Ability to walk for extended periods
- 403(b) matching
- Health insurance
9d
CNC Programmer
Power Test LLC —Sussex, WI
- $31.25 - $38.50 an hour
- Full-time
- Background check
- Microsoft Excel
- Ability to walk for extended periods
- Profit sharing
- Health insurance
Quick Apply
9d
Ultrasound Technologist
Life Line Screening —Milwaukee, WI
- $55,000 - $60,000 a year
- Overtime
- Background check
- Pass drug screening
- Driver's License
- Paid holidays
- Disability insurance
1d
HVAC Area Sales Manager
Bosch Group —Milwaukee, WI
- Full-time
- Marketing
- Bachelor's degree
- Travel
Quick Apply
Residential HVAC Sales Technician
Quality Heating, Cooling, Plumbing & Electric —Milwaukee, WI
- $25 - $45 an hour
- Full-time
- CPR Certification
- Clean driving record
- Mid-level
- Paid training
- 401(k)
Quick Apply
QA/QC Manager (Boiler/Pipefitting)
CR Meyer —Wisconsin
- Full-time
- Microsoft Access
- Management
- Construction site
Quick Apply
9d
CDL A Regional Truck Driver Home Weekly
Fortrans Inc —Milwaukee, WI
- $75,000 - $100,000 a year
- Clean driving record
- Customer service
- DOT physical examination
- Passenger ride along program
- Fuel card
Quick Apply
12d
Sales Account Manager- Metal Working Fluids
Yushiro Manufacturing America, Inc. —Milwaukee, WI
- $70,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Commercial Project Manager (HVAC)
Kettle Moraine Heating & Air Conditioning, LLC —Hartland, WI
- $80,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Construction site
- Fuel card
- Health savings account
Quick Apply
7d
Account Manager (Southern Wisconsin)
NXC Imaging —Wisconsin
- $40,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
HVAC/R Service Sales
Merchants Refrigeration & Mechanical —Pewaukee, WI
- $60,000 - $150,000 a year
- Full-time
- Mid-level
- Contracts
- In-person
- Health savings account
- Health insurance
Quick Apply
6d
Embroidery Machine Operator
Triple Crown Products —Mukwonago, WI
- $16 - $22 an hour
- Overtime
- Ability to lift 50 pounds
- Computer skills
- In-person
- Paid training
- Health savings account
Quick Apply
Senior Research and Development Technician
Wacker Neuson —Menomonee Falls, WI
- Full-time
- 7 years
- Microsoft Excel
- Driver's License
Outside Sales Representative
Summit Granite Stone and Cabinet Design —West Allis, WI
- From $90,000 a year
- Full-time
- Construction site
- English
- Mid-level
- Profit sharing
- Mileage reimbursement
Quick Apply
1d
Concrete Quality Control Supervisor
Walbec Group —Waukesha, WI
- $80,000 - $110,000 a year
- Full-time
- Customer service
- Laboratory experience
- 3 years
- Profit sharing
- Paid parental leave
Quick Apply
Landscape Maintenance Crew Leader
La Rosa Landscape Company Inc. —Cedarburg, WI
- $23 - $30 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Opportunities for advancement
Quick Apply
Senior Mobile Service Technician
Wiers —Milwaukee, WI
- $38 - $45 an hour
- Full-time
- ASE Certification
- Customer service
- 5 years
- Paid training
- Paid holidays
Quick Apply
Project Manager - Construction
Paul Davis Restoration of Southeast WI & Northern IL —Waukesha, WI
- $60,000 - $85,000 a year
- Full-time
- Clean driving record
- Construction site
- Residential
- Paid training
- Paid holidays
Quick Apply

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customer success jobs near west allis, wi

Customer Success Manager

Milwaukee Electric Tool Corporation -
Brookfield, WI

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication

Full Job Description

Job Description:

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the customer advocate, adoption strategist, and internal quarterback responsible for helping customers onboard successfully, expand usage, resolve roadblocks, and see ongoing value from ONE-KEY.

The ideal candidate combines strong customer communication, technical curiosity, construction workflow knowledge, and the ability to manage multiple stakeholders across field teams, administrators, business leaders, and internal Milwaukee Tool partners.

You’ll be DISRUPTIVE through these duties and responsibilities:

Own onboarding, adoption, and ongoing success planning for assigned ONE-KEY customers, ensuring customers move from setup to confident, repeatable usage as quickly as possible.
Build customer success plans that connect customer goals, construction workflows, ONE-KEY capabilities, measurable outcomes, and clear next steps across the account lifecycle.
Conduct onboarding calls, product tours, training sessions, customer demos, jobsite visits, success reviews, and executive business reviews for stakeholders at multiple levels.
Serve as a ONE-KEY subject matter expert, helping customers solve challenges around tool and equipment visibility, jobsite operations, project coordination, asset management, and collaboration.
Monitor account health using usage patterns, customer feedback, support trends, adoption milestones, and stakeholder engagement to identify risk and take proactive action.
Lead mitigation plans for at-risk accounts or high-priority customer situations, coordinating the right internal resources until issues are resolved and the customer is back on track.
Partner closely with Sales, Customer Support, ATS, Jobsite Solutions, Product Management, Marketing, and Finance to deliver a consistent customer experience and support account growth.
Identify expansion signals, reference opportunities, customer success stories, testimonials, and referrals where ONE-KEY is creating clear value for the customer.
Create and improve scalable playbooks, best practices, training resources, customer education materials, and internal processes that help the broader team deliver a stronger customer experience.
Capture Voice of Customer insights and share actionable recommendations with Product, Marketing, Sales, and Support to improve the user experience, product capabilities, and customer engagement process.
Represent ONE-KEY at trade shows, customer events, product demonstrations, and field engagements that increase awareness, strengthen relationships, and drive adoption.

The TOOLS you’ll bring with you:

Bachelor’s degree or equivalent practical experience preferred.
3-5+ years of experience in Customer Success, Account Management, SaaS implementation, technical sales, customer support, construction technology, or another customer-facing B2B role.
Experience managing customer relationships across multiple stakeholder levels, from field users and administrators to senior leaders and executive sponsors.
Strong understanding of construction operations, contractor workflows, tool and equipment management, jobsite coordination, or industrial customer business models.
High technical aptitude with mobile apps, cloud software, SaaS platforms, IoT technology, connected devices, CRM tools, and customer success tools.
Ability to translate technical product capabilities into practical customer outcomes, workflow improvements, and value stories.
Strong communication skills with the confidence to lead demos, trainings, onboarding sessions, customer reviews, and difficult customer conversations.
Proven ability to identify risk, de-escalate issues, prioritize competing account needs, and coordinate cross-functional teams.
Self-motivated, high-energy, team-first mindset with the ability to succeed in a fast-paced, evolving environment.
Willingness to travel up to 50% for customer meetings, jobsite visits, internal meetings, trade shows, and product demonstrations.

Other TOOLS we prefer you to have:

Experience in construction technology, field operations, project management, implementation, customer education, enterprise SaaS, or connected hardware/software solutions.
Familiarity with construction software or field technology such as tool tracking, asset management, project management, BIM, reality capture, telematics, or connected jobsite workflows.
Experience using Salesforce or a similar CRM, customer success platform, help desk system, knowledge base, or product analytics tool.
Experience building customer-facing training content, internal playbooks, adoption programs, or Voice of Customer feedback loops.

We provide these great perks and benefits:

Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
And many more, check out our benefits site HERE .

Milwaukee Tool is an equal opportunity employer.

Apply Now

Refine Your Search

customer success jobs in west allis, wi

Customer Success Manager

Residential HVAC Installer (Retrofit)

Dental Equipment Repair Technician

CNC Programmer

Ultrasound Technologist

HVAC Area Sales Manager

Residential HVAC Sales Technician

QA/QC Manager (Boiler/Pipefitting)

CDL A Regional Truck Driver Home Weekly

Sales Account Manager- Metal Working Fluids

Commercial Project Manager (HVAC)

Account Manager (Southern Wisconsin)

HVAC/R Service Sales

Embroidery Machine Operator

Senior Research and Development Technician

Outside Sales Representative

Concrete Quality Control Supervisor

Landscape Maintenance Crew Leader

Senior Mobile Service Technician

Project Manager - Construction

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