Top 121 Customer care specialist Jobs in West Chester Oh

Customer Care Specialist
Saia Motor Freight Line LLC —West Chester, OH
- $23.35 - $28.65 an hour
- Full-time
- 18 years or older
- English
- Mid-level
Quick Apply
Pet Care Specialist- Mason
Red Dog Pet Resort and Spa —Maineville, OH
- $14 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Pet Care Specialist- Springdale
Boston Red Dog —Springdale, OH
- $14 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Residential Lawn Specialist/Aerator
TruGreen —Fairfield, OH
- $18 an hour
- Full-time
- Background check
- Clean driving record
- Basic math
- Paid training
- Health insurance
Quick Apply
Lawn Care Specialist
Buckeye EcoCare —Miamisburg, OH
- $30,000 - $50,000 a year
- Full-time
- Clean driving record
- Customer service
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Pet Care Specialist/Assistant Manager
Gary’s Professional Dog Grooming —Cincinnati, OH
- $12 - $14 an hour
- Full-time
- Background check
- Medication administration
- No experience needed
- Employee discount
- Flexible schedule
Quick Apply
Customer Experience Specialist I
PIP Global Safety —Sharonville, OH
- Microsoft Outlook
- Computer literacy
- No high school diploma
Quick Apply
Adult Care Specialist
LIGHTHOUSE YOUTH SERVICES INC —Cincinnati, OH
- $17.00 - $25.63 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
Physical Therapist Assistant
Heritage Rehab —Fairfield, OH
- Full-time
- Background check
- CPR Certification
- Skilled nursing facility
- Health insurance
- Dental insurance
Quick Apply
2nd Shift - Inside Sales Support - Customer Experience Rep
Crown Equipment Corporation —Cincinnati, OH
- Background check
- Clean driving record
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
Respiratory Care Practitioner II– Fairfield Hospital
Mercy Health —Fairfield, OH
- Acute care
- PALS Certification
- Hospital
- Health savings account
- Disability insurance
Customer Service Specialist - Franklin, OH
Atlas Roofing Corporation —Franklin, OH
- $45,000 - $55,000 a year
- Full-time
- Inventory management
- Customer service
- ERP systems
- Paid training
- AD&D insurance
Quick Apply
Customer Support Specialist Full Time
PorchToPatio LLC. —Cincinnati, OH
- $20 an hour
- Full-time
- Hybrid work
- Background check
- Office
- In-person
- Paid training
- Health savings account
Quick Apply
Respiratory Care Practitioner II (RCP II) - The Jewish Hospital
Mercy Health —Cincinnati, OH
- PALS Certification
- Hospital
- BLS Certification
- Health savings account
- Disability insurance
Respiratory Care Professional II - Fairfield Hospital
Mercy Health —Fairfield, OH
- Acute care
- PALS Certification
- Hospital
- Health savings account
- Disability insurance
Respiratory Care Practitioner II– Fairfield Hospital
Mercy Health —Fairfield, OH
- Acute care
- PALS Certification
- Hospital
- Health savings account
- Disability insurance
Respiratory Care Practitioner II – Fairfield Hospital
Mercy Health —Fairfield, OH
- Acute care
- PALS Certification
- Hospital
- Health savings account
- Disability insurance
Respiratory Care Practitioner II – Fairfield Hospital
Mercy Health —Fairfield, OH
- Acute care
- PALS Certification
- Hospital
- Health savings account
- Disability insurance
Respiratory Care Practitioner II (RCP II) — Anderson Hospital
Mercy Health —Cincinnati, OH
- Acute care
- PALS Certification
- Hospital
- Health savings account
- Disability insurance
Retail Customer Service
Sherwin-Williams —Lebanon, OH
- $16.83 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
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Customer Care Specialist

Saia Motor Freight Line LLC -
West Chester, OH

Quick Apply

Job Details

Full-time
$23.35 - $28.65 an hour

Qualifications

English
High school diploma or GED

Full Job Description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary

Delivers escalated support to customers while working closely with terminal operations to resolve disputes, scheduling conflicts, and service concerns. Maintains high standards of accuracy and communication to drive customer satisfaction and operational excellence.

Major Tasks and Responsibilities

Handles inbound calls and emails, resolves escalated inquiries, and ensures a positive customer experience.
Investigates freight issues, manages claims processes, and applies policies to resolve disputes fairly and efficiently.
Coordinates with terminal operations and dispatch to confirm availability, schedule deliveries, and resolve conflicts.
Prepares and reviews shipment and dispute paperwork for accuracy and completeness.
Supports billing, data entry, and recordkeeping while maintaining up-to-date terminal information.
Conducts driver check-ins to verify deliveries and address service-related concerns.
Investigates OS&D exceptions and resolves issues promptly in accordance with company procedures to minimize potential claims.
Identifies recurring service issues and recommends improvements to enhance the customer experience.

Minimum Qualifications

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Preferred Qualifications

5+ years of transportation, customer service, or related experience.
Working knowledge of Microsoft Office.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works primarily in a terminal office environment with frequent computer and phone use.
Sits for extended periods while performing data entry and administrative tasks.
Walks through warehouse and dock areas as needed, with exposure to noise, dust, and varying temperatures.
Communicates regularly with drivers, coworkers, and customers in person, by phone, and electronically.
Occasionally lifts or carries office supplies or small packages up to 20 pounds.
May be required to wear safety gear such as high-visibility vests, hearing protection, or safety footwear in operational areas.
Work hours may extend beyond the standard schedule during peak periods or to resolve service issues.

Pay Rate: $23.35 - $28.65 per hour, based on experience

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

customer care specialist jobs in west chester oh

Customer Care Specialist

Pet Care Specialist- Mason

Pet Care Specialist- Springdale

Residential Lawn Specialist/Aerator

Lawn Care Specialist

Pet Care Specialist/Assistant Manager

Customer Experience Specialist I

Adult Care Specialist

Physical Therapist Assistant

2nd Shift - Inside Sales Support - Customer Experience Rep

Respiratory Care Practitioner II– Fairfield Hospital

Customer Service Specialist - Franklin, OH

Customer Support Specialist Full Time

Respiratory Care Practitioner II (RCP II) - The Jewish Hospital

Respiratory Care Professional II - Fairfield Hospital

Respiratory Care Practitioner II– Fairfield Hospital

Respiratory Care Practitioner II – Fairfield Hospital

Respiratory Care Practitioner II – Fairfield Hospital

Respiratory Care Practitioner II (RCP II) — Anderson Hospital

Retail Customer Service

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