Top 461 Customer experience coordinator Jobs in West Chester Pa

Experience Coordinator
Cocoon Remodeling —West Chester, PA
- Mid-level
- Administrative experience
- Continuous improvement
- Paid holidays
- Health insurance
Patient Services Coordinator
Chester County Dentistry for Children —West Chester, PA
- Full-time
- Dental office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
11d
Administrative Coordinator, Exton Facilities (Onsite)
Eisai —Exton, PA
- $30 - $39 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
Logistics Operations Coordinator
Triple R Transportation —Chadds Ford, PA
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Coordinator
ExamWorks —Bala-Cynwyd, PA
- $25 an hour
- Extended hours
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
2d
Administrative Coordinator
Arora Engineers, Inc. —Chadds Ford, PA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
8d
Access Coordinator II - Surgery Scheduler - Division of General Surgery
Children’s Hospital of Philadelphia —Philadelphia, PA
- $28.05 - $35.05 an hour
- Full-time
- Microsoft Outlook
- Surgery
- Mid-level
Quick Apply
Operations Administrative Coordinator
A. Duie Pyle, Inc —West Chester, PA
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Breakdown Coordinator - Transportation
Confidential —Pottstown, PA
- Full-time
- Customer service
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
12d
Supports Coordinator (ID Case Manager)
Quality Progressions —Bala-Cynwyd, PA
- $39,000 - $45,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Spanish
- Paid training
- Disability insurance
Quick Apply
Vendor Relations Coordinator
A Taste of Your Town, LLC —Broomall, PA
- $40,000 - $50,000 a year
- Weekends as needed
- Google Workspace
- Customer service
- Research
Quick Apply
Sushi Regional Coordinator
HISSHO INTERNATIONAL LLC —Philadelphia, PA
- Full-time
- Background check
- Sales
- English
Quick Apply
Permit Coordinator
Lennar —Wayne, PA
- Full-time
- Clean driving record
- Microsoft Excel
- Construction site
- Paid parental leave
- Health insurance
12d
Front Desk Coordinator
Paoli Family Dentistry —Paoli, PA
- $20 - $25 an hour
- Full-time
- Dental office
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Service Coordinator - Full Time
GOODWILL KEYSTONE AREA —Exton, PA
- $16 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math
2d
Flooring Sales Estimator and Project Coordinator
A.W. Bergey & Sons —Harleysville, PA
- $28.90 - $38.50 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
2d
Service Coordinator
Chelsea Management —Bear, DE
- Full-time
- Background check
- Mid-level
- Residential
- Health savings account
- Dental insurance
Quick Apply
8d
Operations Coordinator
Oppy —Newark, DE
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Export Logistics Coordinator (Motor vehicle international ocean export)
Matus International, Inc. —Philadelphia, PA
- $19 - $20 an hour
- Full-time
- Spanish
- Customer service
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Service Appoinment Coordinator (Service BDC)
Concordville Subaru —Glen Mills, PA
- From $18 an hour
- Full-time
- Dealership
- Mid-level
- Business development
- Paid training
- Paid holidays
Quick Apply
3d

I want to receive the latest job alert for customer experience coordinator in west chester pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience coordinator jobs near west chester pa

Administrative Coordinator jobs in West Chester, PA

Service Coordinator jobs in Bear, DE

Operations Coordinator jobs in Newark, DE

Administrative Coordinator jobs in Exton, PA

Surgery Scheduler jobs in Philadelphia, PA

International Logistics Coordinator jobs in Philadelphia, PA

Patient Services Coordinator jobs in West Chester, PA

Remote Administrative jobs in San Diego, CA

Nonprofit Virtual Administrative Assistant jobs in Remote

Administrative Coordinator jobs in Houston, TX

Administrative Coordinator jobs in Portland, OR

Administrative jobs in Fayetteville, NC

Administrative Coordinator jobs in San Diego, CA

Retail Sales Associate jobs in Irving, TX

Retail Sales Associate jobs in West Palm Beach, FL

Retail jobs in Orange County, CA

Sales jobs in Newnan, GA

Retail Sales Associate jobs in Madison, WI

Retail Sales Associate jobs in Chicago, IL

Service Coordinator jobs in Gainesville, FL

Experience Coordinator

Cocoon Remodeling
West Chester, PA

Apply Now

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Life insurance

Qualifications

Visitor query response
Customer records maintenance
Customer relationship building
Client onboarding
Phone communication
Buildertrend
Client rapport building
Greeting customers
Remodeling
Answering guest questions
Mid-level
Lead Conversion
Administrative experience
Meeting scheduling
Continuous improvement
Lead Nurturing
Client retention
Customer engagement
New customer acquisition
Initial Contact (sales skills)
Lead Tracking
Digital project management boards
Productivity software
Guest rapport building
monday.com
Customer interaction during outreach
Communication skills
Sales follow-up
Client interaction via phone calls
Customer data entry

Full Job Description

At COCOON, we’re reimagining the remodeling experience—making it simple, inspiring, and personal for every homeowner.

As the Experience Coordinator, you’ll guide homeowners through their remodeling journey with exceptional care, clear communication, and thoughtful touches that turn their project into a memorable experience. You’ll be the first voice and face of COCOON, helping potential customers determine if we’re the right fit and ensuring those who partner with us feel supported every step of the way.

This role blends hospitality, organization, and empathy—requiring someone who can balance warm, personal connection with attention to detail and process. From initial lead qualification to post-visit follow-ups and ongoing communication, you’ll ensure that every homeowner’s experience feels seamless, personal, and distinctly COCOON.

What You’ll Do

Lead Qualification & Onboarding

Serve as the first point of contact for incoming leads—by phone, email, or walk-in.
Conduct qualification calls to assess project fit with COCOON’s services.
Schedule In-Home Visits for qualified leads or kindly disqualify those that aren’t a match, ensuring every interaction is handled with empathy and professionalism.
Document all activity and communication in Monday.com, keeping lead and customer information accurate and up to date.
Follow up with leads who have not responded, nurturing potential opportunities with persistence and care.
Send welcome letters to new customers upon signing into our process.

Customer Experience & Hospitality

Guide customers through the remodeling process, ensuring expectations are clearly set and questions are answered.
Coordinate meetings, site visits, and key decision points in collaboration with the customer’s project pod.
Write handwritten thank-you cards after every Home Visit to maintain personal connection.
Prepare conference rooms and the Design Studio for meetings—adding personalized touches such as snacks, drinks, or thoughtful details for each guest.
Identify opportunities to surprise and delight customers with personalized gestures and unexpected moments of care.
Anticipate potential challenges, communicate proactively, and maintain a sense of calm, confidence, and professionalism in every interaction.
Celebrate milestones and keep the remodeling journey engaging and positive from start to finish.

Continuous Improvement

Document customer preferences, feedback, and stories to inform and enhance COCOON’s hospitality practices.
Collaborate with the team to refine communication touchpoints and improve the overall customer experience.
Help strengthen long-term relationships by ensuring every customer feels known, appreciated, and understood.

What You’ll Bring

A warm, professional, and approachable demeanor—both in person and over the phone.
Strong organizational and multitasking skills with keen attention to detail.
Excellent communication and follow-through.
Comfort with technology and the ability to learn new software (Buildertrend, Monday.com, Microsoft Office Suite).
A proactive mindset—you anticipate needs and take initiative.
Experience in an administrative, hospitality, or sales support role is a plus.

At COCOON, this role is the heartbeat of our customer experience. You’ll help homeowners take their first steps toward reimagining their homes—while keeping our team connected, organized, and ready to deliver excellence.

Perks of Working at COCOON

Health and Dental Insurance
401(K) Plan
Life and Accidental Coverage
Paid Vacation and Sick Time
Company-Paid Holidays
Fun Company Events & an Inspiring Team Culture

Apply Now

Refine Your Search

customer experience coordinator jobs in west chester pa

Experience Coordinator

Patient Services Coordinator

Administrative Coordinator, Exton Facilities (Onsite)

Logistics Operations Coordinator

Client Coordinator

Administrative Coordinator

Access Coordinator II - Surgery Scheduler - Division of General Surgery

Operations Administrative Coordinator

Breakdown Coordinator - Transportation

Supports Coordinator (ID Case Manager)

Vendor Relations Coordinator

Sushi Regional Coordinator

Permit Coordinator

Front Desk Coordinator

Customer Service Coordinator - Full Time

Flooring Sales Estimator and Project Coordinator

Service Coordinator

Operations Coordinator

Export Logistics Coordinator (Motor vehicle international ocean export)

Service Appoinment Coordinator (Service BDC)

I want to receive the latest job alert for customer experience coordinator in west chester pa

Related Searches

Explore jobs in more locations

What You’ll Do

Lead Qualification & Onboarding

Customer Experience & Hospitality

Continuous Improvement

What You’ll Bring

Job Seeker Tools

Employer Tools

Browse

Stay Connected