Top 65 Front of house staff Jobs in West Haven Ct

Guest Experience Supervisor
CHALK —Norwalk, CT
- $45,000 - $50,000 a year
- Weekends as needed
- Background check
- Management
- Mid-level
- Paid time off
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4d
Resataurant Manager - New Haven
Advanced Hospitality —New Haven, CT
- $60,000 - $70,000 a year
- Weekends as needed
- Spanish
- ServSafe
- English
- Disability insurance
- Health insurance
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Atticus Barista
Atticus Market —New Haven, CT
- Weekends as needed
- Serving
- Ability to lift 50 pounds
- Communication skills
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server assist/food runner
Ugly Dumpling —Hamden, CT
- $17 an hour
- Part-time
- Heavy lifting
- Hotel
- Cash register
- Flexible schedule
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Wait Staff/Server/Bartender
Riverview Bistro —Stratford, CT
- Full-time
- Serving
- Entry level
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Server
Ninety Nine Restaurant & Pub —Wallingford, CT
- $25 - $40 an hour
- Part-time
- Serving
- Bar
- Customer service
- Health insurance
- 401(k)
Quick Apply
Server
Great River Golf Club —Milford, CT
- $9 - $15 an hour
- Extended hours
- 18 years or older
- In-person
- Restaurant
Quick Apply
8d
Expo/Food Runner
Olives and Oil New Haven —New Haven, CT
- From $16.35 an hour
- Part-time
- In-person
- Restaurant
- Communication skills
- Employee discount
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1d
Front Of House (Foh) At Cohen's Bagel Company
Cohen's Bagel Company —Madison, CT
- $16.94 - $20.00 an hour
- Quick service & fast food restaurant
- US work authorization
- Communication skills
- Paid time off
- 401(k) 4% Match
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WAITSTAFF
HarborChase of Branford —Branford, CT
- Background check
- High school diploma or GED
- 1 year
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Hospitality Operations Manager, Residential Dining
Yale University —New Haven, CT
- $68,000 - $120,500 a year
- Full-time
- Background check
- ServSafe
- Mid-level
Bartender
Colony Grill —Fairfield, CT
- $16.35 - $40.00 an hour
- Full-time
- Bar
- 18 years or older
- Ability to climb stairs
Quick Apply
Food Runner
Rock Ridge Country Club Inc —Newtown, CT
- $17 - $20 an hour
- Part-time
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front of House Food Service Supervisor - Fairfield University
Aramark —Fairfield, CT
- $27 - $28 an hour
- Nights as needed
- Basic math
- Mid-level
- University
- Disability insurance
- Health insurance
10d
Food Runner
Cheshire —Cheshire, CT
- $16.94 an hour
- Part-time
- Customer service
- In-person
- Ability to stand for extended periods
- 401(k)
- Employee discount
Quick Apply
Pantry Cook / Pastry Cook
Great River Golf Club —Milford, CT
- $18 - $24 an hour
- Temporary
- Hospitality
- ServSafe
- Merchandising
Quick Apply
13d
Food and Beverage Manager
Benchmark Senior Living —Bridgeport, CT
- $65,000 - $72,000 a year
- Part-time
- Bar
- Mid-level
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Server
La Plage Westport/ Inn at Longshore —Westport, CT
- Temporary
- Customer service
- Ability to walk for extended periods
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Shift Supervisor (Evening and Overnight)
Wonder —New Haven, CT
- $21 an hour
- Part-time
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
Service Manager
Texas Roadhouse —Shelton, CT
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave

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Guest Experience Supervisor

CHALK -
Norwalk, CT

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year
4 days ago

Benefits

Paid time off

Qualifications

Customer communication
Staff supervision
Management
Managing hospitality teams
Leading team collaboration initiatives
Team motivation (leadership skill)
General management

Full Job Description

POSITION OVERVIEW
CHALK is seeking an energetic and highly organized Guest Experience Supervisor (GES) to support daily operations and lead the front-of-house experience at our indoor facility in Norwalk, Connecticut.

The GES will focus on the guest experience, and the growth and engagement of CHALK’s members. This role will support and manage all front-of-house staff, ensure exceptional service standards, as well as oversee events and daily special offerings.

The GES will serve as an operational leader on the floor, ensuring the facility runs smoothly, families feel welcomed, and the team consistently delivers a memorable experience to our guests.

This position reports directly to the Assistant General Manager.

The salary range for this position is 40-50K.

KEY RESPONSIBILITIES

Front-of-House Operations

Lead daily front-of-house operations including admissions, check-in, merchandise sales, and guest services.
Ensure the facility is consistently clean, safe, organized, and welcoming.
Serve as the primary floor leader during operating hours, ensuring smooth operations and strong team coordination.
Monitor guest flow and adjust staffing or processes to maintain excellent service levels.
Resolve guest concerns quickly and professionally while maintaining CHALK’s brand voice.
Maintain operational readiness of front desk systems including POS, ticketing, and membership software.

Team Leadership & Staff Development

Supervise and coach all front-of-house staff.
Assist with onboarding and training new team members.
Lead daily shift briefings and ensure team members understand priorities and expectations.
Train team members on service standards, safety procedures, and brand values.
Provide real-time coaching and performance feedback to part time team members.

Membership Program

Support the growth of CHALK’s membership program with a focus on retention, and engagement.
Execute strategies to increase membership enrollment, and train part time staff in the same.
Monitor membership metrics, and ensure monthly targets are met.
Support the implementation of member-exclusive perks, experiences, and benefits.
Support the execution of member-only events and appreciation initiatives.
Identify opportunities to enhance the membership experience and increase loyalty, partner with the extended leadership team to implement.

Guest Experience & Community Engagement

Ensure every family receives a welcoming, high-quality experience aligned with CHALK’s brand values.
Oversee the part time staff's utilization of systems and standards that elevate guest service across all touchpoints.
Gather and share guest feedback with the extended leadership team to continuously improve the guest experience.
Assist with planning and execution of special events, themed play days, and seasonal programming.

Operational Support

Train part time staff on operational policies, procedures, and service standards.
Monitor facility readiness including cleanliness, supplies, and guest-facing areas.
Coordinate with vendors and service providers as needed for operational support.
Support birthday parties, events, and special programming operations.

Required Qualifications

A sense of humor, a love for FUN & an appreciation for art & creativity
1+ years of leadership experience in hospitality, entertainment, retail, or family recreation environments.
Strong customer service and guest experience mindset
Demonstrated ability to lead and motivate teams
Excellent interpersonal and communication skills
Strong organizational and multitasking abilities
Comfortable working in a highly active, guest-facing role

Preferred Qualifications

Experience in children's recreation or family entertainment
Familiarity with POS systems and membership management software

Physical Requirements

Ability to stand, walk, and actively supervise a 15,000+ sq ft facility
Ability to respond quickly to guest needs or safety concerns
Comfortable working in a high-energy environment with children and families

Work Environment

Full-time on site in Norwalk, CT
Weekday & Weekend Availability Required

This job description is not designed to cover a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties or activities may be subject to change.

CHALK is an equal opportunity employer.

Pay: $45,000.00 - $50,000.00 per year

Benefits:

Paid time off

Experience:

Management: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: In person

Quick Apply

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I want to receive the latest job alert for front of house staff in west haven ct

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