Top 579 Customer support representative Jobs in West Hempstead, Ny

Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
C.A.M. Associates Inc —Glen Cove, NY
- $45,000 a year
- Full-time
- English
- Office
- In-person
Quick Apply
9d
Customer Service Representative
CLASS ACT —Franklin Square, NY
- From $17 an hour
- Temporary
- Background check
- Microsoft Excel
- Customer service
- COVID-19 protective measures
Quick Apply
Career Services Advisor
Hunter Business School —Levittown, NY
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Sales
- Writing skills
- 401(k)
Quick Apply
Customer Service Representative
Meta Global —Garden City, NY
- $52,000 - $71,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Union Customer Service Representative
Graybar Electric Company, Inc. —Garden City, NY
- $25 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
Quick Apply
Computer Support Rep
Sid Harvey Industries I —Garden City, NY
- $25 - $28 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- ERP systems
- Profit sharing
- Paid holidays
Customer Service Representative - State Farm Agent Team Member
Diane McGrath - State Farm Agent —Rockville Centre, NY
- $42,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Flexible schedule
Quick Apply
Associate Patient Access Services Representative
Northwell Health —Manhasset, NY
- $34,820 - $51,950 a year
- Full-time
- High school diploma or GED
- Computer skills
- Associate's degree
4d
Patient Service Representative II
Integrated Medical Professionals PLLC —Garden City, NY
- $22 - $24 an hour
- Full-time
- OSHA
- HIPAA
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Customer Service Representative
LPS Direct —Farmingdale, NY
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Associate Patient Access Services Representative-PER DIEM
Northwell Health —Lake Success, NY
- $34,820 - $51,950 a year
- Per diem
- High school diploma or GED
- Entry level
- Under 1 year
1d
Client Services Representative
Cetera Financial Group —Westbury, NY
- $23.55 - $28.35 an hour
- Part-time
- Microsoft Excel
- Office
- Finance
- Paid parental leave
- Paid holidays
Associate Patient Access Service Representative
Northwell Health —Great Neck, NY
- $34,820 - $51,950 a year
- Full-time
- High school diploma or GED
- Entry level
- Under 1 year
Patient Services Team Lead
Lenox Hill Radiology —Elmont, NY
- $23 - $28 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
Patient Service Representative
Metro Vein Centers —Floral Park, NY
- $20 - $23 an hour
- Full-time
- Urgent Care
- Outpatient experience
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Tasty Brands LLC —Jericho, NY
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
5d
Telephone Member Service Representative
Jovia Financial Credit Union —Uniondale, NY
- $44,191 - $51,989 a year
- Microsoft Outlook
- Word processing
- Computer literacy
- Paid training
- Loan repayment program
Quick Apply
Customer Service Representative
Raymour and Flanigan —Garden City South, NY
- $17 - $23 an hour
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
- Store discount
- Profit sharing
Quick Apply
Store Support
Home Depot —Valley Stream, NY
- $18 - $20 an hour
- Entry level
- Time management

I want to receive the latest job alert for customer support representative in west hempstead, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near west hempstead, ny

Customer Service Representative jobs in Mount Vernon, NY

Customer Service Representative jobs in Westbury, NY

Customer Service Representative jobs in Garden City, NY

Customer Service Representative jobs in Jericho, NY

Retail Sales Associate jobs in Valley Stream, NY

Customer Service Representative jobs in Saint Paul, MN

Immigration Service Officer jobs in Atlanta, GA

Call Center Customer Service Work From Home jobs in Mcallen, TX

Outside Sales Representative jobs in Houston, TX

Customer Service Representative jobs in Pompano Beach, FL

Customer Service Representative jobs in Jackson, MS

Passenger Service Agent jobs in O'hare International Airport, IL

Customer Service Representative jobs in Hattiesburg, MS

Healthcare Customer Service Representative jobs in San Antonio, TX

Rope Access Technician jobs in Texas

Patient Access Representative jobs in Michigan

Patient Access Representative jobs in Birmingham, AL

Patient Care Technician jobs in Tulsa, OK

Patient Access Representative jobs in Fayetteville, GA

Patient Access Representative jobs in San Antonio, TX

Customer Service Representative

Dual Fuel Corp -
Mount Vernon, NY

Quick Apply

Job Details

Full-time
$66,300 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales
Customer service
English
HVAC
Customer support

Full Job Description

Dual Fuel Company LLC is an integrated energy services provider delivering boiler/burner installations, heating controls, boiler monitoring, and 24/7 emergency service to residential and commercial buildings across the New York City metropolitan area. Our Service division manages more than 400 active service agreements, and our proprietary Axxon platform gives customers real-time visibility into their heating systems. When a building loses heat in January, we are the company that answers — and this role is the voice they hear first.

The Role

This is not a call-center job. You will own the full lifecycle of every service call you touch — from first ring to final report — coordinating customers, property superintendents, and field technicians in real time while keeping NYC boiler compliance paperwork accurate and on schedule. The pace is fast, the stakes are real (heat and hot water for occupied buildings), and the bar is high. We are looking for someone who takes genuine pride in running a tight operation and being the person the team relies on.

Heating season (roughly October through May) is when this role matters most. Call volume rises sharply, no-heat emergencies take priority, and the team counts on steady, focused execution. Extended days may be required during heating season, particularly during emergency events. If you do your best work when it counts, you'll fit right in.

What You'll Own

Customer Service & Call Management

▪ Answer incoming service requests promptly, professionally, and courteously — and own each one through to resolution.

▪ Document customer concerns, service needs, and building details with complete accuracy; enter every service request into the system correctly so jobs run without friction.

▪ Schedule emergency service work directly with customers and property superintendents, triaging urgency and setting clear expectations.

▪ Verify technicians have completed service calls and that recommendations and follow-up actions are documented — nothing falls through the cracks on your watch.

▪ Compile and send detailed job reports upon service completion, and follow up with customers to confirm satisfaction.

▪ Procure equipment quotes from plumbing and heating supply houses and prepare repair estimates for customers.

▪ Review technicians' service notes and add clarity where needed before anything reaches a customer.

▪ Master the Axxon controls platform and confidently support customers who use it.

▪ Review completed service invoices for customer billing.

▪ Create, review, and schedule maintenance services in accordance with customer agreements.

Compliance

▪ Complete and track NYC boiler compliance paperwork with zero tolerance for missed deadlines.

Team Communication

▪ Keep the team continuously updated on job statuses, issues, and resolutions via Slack and internal tools.

▪ Maintain constant, clear communication with field technicians to resolve concerns during service calls in real time.

Who Thrives Here

We hire for ownership, not just experience. The people who succeed at Dual Fuel:

▪ Treat every service call as their responsibility until it is closed — no hand-offs into the void, no "that's not my job."

▪ Stay composed and decisive when five urgent things happen at once.

▪ Sweat the details: clean documentation, accurate data entry, deadlines met without reminders.

▪ Communicate directly and professionally with everyone from building superintendents to field mechanics.

▪ Spot broken processes and fix them instead of working around them.

If you prefer a slower pace, narrowly defined duties, or minimal accountability, this role is not the right fit — and that's okay. We would rather be honest up front.

Qualifications

▪ Proven experience in customer service, dispatch, or operations coordination — ideally in a trades, facilities, or service-business environment.

▪ Excellent verbal and written communication skills.

▪ Exceptional organization and attention to detail; able to manage multiple priorities under pressure.

▪ Proficiency with ERP/field-service systems (BuildOps a strong plus) and Slack.

▪ HVAC, boiler, or building-systems exposure a plus; degree in Mechanical Engineering a plus.

Why Dual Fuel

▪ High-trust, high-accountability team where strong performers are noticed, developed, and promoted.

▪ Real responsibility from day one — you run your desk; we don't micromanage people who deliver.

▪ Modern tools (BuildOps, Slack, Axxon) and a company that invests in doing service the right way.

▪ Stable, growing 100+ person company with a 400+ agreement service base and decades of NYC-metro relationships.

Job Type: Full-time

Pay: $66,300.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Experience:

HVAC office: 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in west hempstead, ny

Customer Service Representative

Customer Service Representative

Customer Service Representative

Career Services Advisor

Customer Service Representative

Union Customer Service Representative

Computer Support Rep

Customer Service Representative - State Farm Agent Team Member

Associate Patient Access Services Representative

Patient Service Representative II

Customer Service Representative

Associate Patient Access Services Representative-PER DIEM

Client Services Representative

Associate Patient Access Service Representative

Patient Services Team Lead

Patient Service Representative

Customer Service Representative

Telephone Member Service Representative

Customer Service Representative

Store Support

I want to receive the latest job alert for customer support representative in west hempstead, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected