Top 11 Customer service coordinator Jobs in West Virginia

Customer Service Manager/Human Resources Recruitment Coordinator
All Ways Caring HomeCare —Huntington, WV
- $18 - $19 an hour
- Full-time
- Management
- Mid-level
- Microsoft Office
Property Manager / Guest Services Coordinator
Unwind Luxury Vacations —Mount Lookout, WV
- $45,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Inventory management
- Mid-level
- In-person
- Health savings account
- Health insurance
Quick Apply
5d
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Charles Town, WV
- Part-time
- Administrative experience
- Computer skills
- Communication skills
12d
Patient Service/Front Desk Coordinator
MyEyeDr. —Buckhannon, WV
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
10d
Customer Experience Coordinator
Marshalls —Barboursville, WV
- $12.50 - $13.00 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Customer Experience Coordinator
TJ Maxx —Vienna, WV
- $13.50 - $14.00 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Clinical Support Coordinator (Medical Assistant/Front Desk)
Busy Moms Healthcare —Morgantown, WV
- $16 - $20 an hour
- Part-time
- Background check
- HIPAA
- Clinic
- Free parking
- Paid training
Quick Apply
11d
Customer Experience Coordinator - Marshall Pharmacy
Marshall Health —Huntington, WV
- Weekends as needed
- 5 years
- High school diploma or GED
- Cash register

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Customer Service Manager/Human Resources Recruitment Coordinator

All Ways Caring HomeCare -
Huntington, WV

Apply Now

Job Details

Full-time
$18 - $19 an hour

Qualifications

Employee relationship building
Microsoft Office
Administrative experience
High school diploma or GED
Office experience

Full Job Description

Our Company:

All Ways Caring HomeCare

Overview:

The Customer Service Manager/HR Designee (CSM/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSM/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance.

External Job Description:

Understands and ensures adherence to the agreed plan of care for each client in your caseload
Facilitates communication and serving as a liason between the client’s circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies
Monitors and escalates changes in client’s plan of care, services or condition
Ensures proper documentation and record-keeping for agency payers
Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment
Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service
Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance
Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified
Coordinates or supports new hire on-boarding as well as employee exit meetings
Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
Coordinates Personnel Action Forms (PAF) for assigned service site(s)
Ensures compliance with federal, state, and local employment laws and regulations
Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker
Direct and participate in on call responsibilities as needed.
Other duties as assigned

Qualifications:

High school diploma or GED; some college coursework or Associates degree preferred
Two or more years of community service, client service or staffing experience
Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT)
One to two years of Human Resources with high volume recruiting experience preferred
One to two years in a supervisory role preferred
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred
Demonstrates sound decision-making based on available information and applies appropriate judgment within the role.
Manages and prioritizes multiple tasks and communication channels while maintaining accuracy and attention to detail.
Communicates clearly and professionally in both oral and written formats.
Collaborates effectively with employees and individuals across all departments and levels; builds positive working relationships while maintaining a flexible leadership and communication style as needed.
Adapts to changing priorities, processes, or environments and learns new tasks as needed.
Works effectively with minimal supervision and takes ownership of assigned responsibilities.
Maintains professional conduct during routine and challenging interactions.
Performs well in high-pressure situations and environments and manages reports appropriately and effectively in such situations and environments.
Responds constructively to conflict, customer concerns, or high-pressure interactions using appropriate job-specific techniques.
Minimal travel may be required

About our Line of Business:

All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.

Salary Range: USD $18.00 - $19.00 / Hour

Apply Now

Refine Your Search

customer service coordinator jobs in west virginia

Customer Service Manager/Human Resources Recruitment Coordinator

Property Manager / Guest Services Coordinator

Patient Service/Front Desk Coordinator Part Time

Patient Service/Front Desk Coordinator

Customer Experience Coordinator

Customer Experience Coordinator

Clinical Support Coordinator (Medical Assistant/Front Desk)

Customer Experience Coordinator - Marshall Pharmacy

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