Top 71 Customer success manager Jobs in Westerville Oh

Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
- $35 - $40 an hour
- Full-time
- Surgery
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Success Manager
Impact.com —Columbus, OH
- $80,000 - $95,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
13d
Customer Success Manager
Nortek Air Solutions, LLC —Columbus, OH
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Customer Success Director
Impact.com —Columbus, OH
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
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13d
Senior Account Manager - SLED
Nutanix —Columbus, OH
- $253,600 - $380,400 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid time off
- Parental leave
10d
Impact Manager, Customer Success
RQI Partners —Columbus, OH
- $100,000 - $105,000 a year
- 5 years
- Research
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
Customer Success Manager (CSM)
Sproutward —Dublin, OH
- Email
- Remote
- Mid-level
- Bachelor's degree
- 1 year
Customer Success Manager (Americas) - Liquid Cooling
Vertiv —Westerville, OH
- Management
- Engineering
- Master's degree
Senior Customer Success Manager – Energy (Technical & Solutions-Focused)
Concentrix —Columbus, OH
- $131,699 - $164,635 a year
- Urgently hiring
- Remote
- Background check
- 7 years
- Residential
- Paid holidays
- Health insurance
6d
Account Manager (B2B) (Customer Account Partner)
SkySource Solutions Inc. —Dublin, OH
- $23 - $26 an hour
- Contract
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Success Manager - Data Platforms
JPMorganChase —Columbus, OH
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Senior Director, Customer Success (RapidScale)
Cox Communications —Columbus, OH
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
5d
Customer Success Utilization Manager
KARL STORZ —Columbus, OH
- $82,400 - $107,100 a year
- Email
- Laboratory
- Clean driving record
- Up to 50% travel
- Wellness program
- Health savings account
Customer Success Manager
Path Robotics —Columbus, OH
- Mid-level
- Travel
- Negotiation
- Paid parental leave
- Health insurance
Quick Apply
Provider Growth & Success Manager (Ohio)
Wonderschool —Columbus, OH
- 3 years
- Travel
- Mentoring
Quick Apply
Major Account Manager
Vertiv —Westerville, OH
- $112,756 - $155,084 a year
- Marketing
- Bachelor of Science
- Writing skills
- Paid holidays
- Health insurance
6d
Account Manager
Embark Recruiting Solutions —Columbus, OH
- Full-time
- Microsoft Excel
- Mid-level
- Office
Quick Apply
Account Manager
Gifthealth Inc —Columbus, OH
- $73,217 - $86,138 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Bachelor's degree
Quick Apply
Customer Success Manager, Manufacturing
Path Robotics —Columbus, OH
- 5 years
- Travel
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
13d
Account Manager
ABI Document Support Services —Columbus, OH
- $80,000 - $95,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Business development
- Dental insurance
- 401(k)
Quick Apply

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customer success manager jobs near westerville oh

Medical RCM Client Account Manager

Accountable Revenue Cycle Solutions -
Westerville, OH

Quick Apply

Job Details

Full-time
$35 - $40 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Revenue cycle management
Managing customer accounts
Spreadsheets
Patient management software
Bachelor's degree
EMR systems
Cross-functional collaboration
Account management

Full Job Description

POSITION PURPOSE

The Client Account Manager, is responsible for developing, managing, and growing relationships with our physician practices and ambulatory surgery centers clients. This role serves as the primary point of contact for assigned accounts, ensuring exceptional client satisfaction and delivering account management that supports operational and financial objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct regular meetings to review and assess client performance metrics and satisfaction
Build and maintain strong relationships with key decision-makers and stakeholders within assigned client accounts.
Serve as the primary liaison between clients and internal teams.
Partner with other management members on projects and metrics to ensure client success
Resolve client concerns and escalate issues as needed to ensure timely resolution.
Understand client operational, financial, and clinical challenges that may be affecting outcomes
Recommend customized solutions that improve RCM metrics and performance.
Provide industry insights, market trends, and regulatory updates relevant to healthcare clients.
Maintain thorough documentation of account actions and meetings
Maintain assigned client portal logins and conduct routine checks on users assigned
Maintain compliance with internal controls, policies, and healthcare regulations

ADDITIONAL DUTIES

This position description is not designed to cover every type of activity or work that may be required in this position. Duties and responsibilities may change, or new ones may be assigned to the employee at any time based on the needs of the company.

REQUIRED QUALIFICATIONS

Personal Attributes:

Excellent attention to detail and documentation
Ability to work collaboratively and effectively as part of a team
Problem-solving mindset with the ability to investigate discrepancies
Effective communication, collaboration, and presentation skills
Strong organizational and time management skills
Strong understanding of the healthcare industry and reimbursement environment preferred

Education, Training, Certification and Experience:

3-5+ years of healthcare account management, healthcare customer success, or business development experience.
Experience working with healthcare revenue cycle processes
Proficiency in Microsoft Excel and Practice Management systems
Ability to manage multiple priorities and meet deadlines

PREFERRED QUALIFICATIONS

Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred
Experience with practice management systems: Epic, NextGen, Athena, eClinicalWorks)
Knowledge of healthcare compliance regulations (HIPAA, payer guidelines)

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Education:

Bachelor's (Preferred)

Experience:

EMR systems: 3 years (Preferred)
Healthcare compliance regulations : 1 year (Preferred)
Healthcare account management : 2 years (Required)

Ability to Commute:

Westerville, OH 43081 (Required)

Ability to Relocate:

Westerville, OH 43081: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer success manager jobs in westerville oh

Medical RCM Client Account Manager

Customer Success Manager

Customer Success Manager

Customer Success Director

Senior Account Manager - SLED

Impact Manager, Customer Success

Customer Success Manager (CSM)

Customer Success Manager (Americas) - Liquid Cooling

Senior Customer Success Manager – Energy (Technical & Solutions-Focused)

Account Manager (B2B) (Customer Account Partner)

Customer Success Manager - Data Platforms

Senior Director, Customer Success (RapidScale)

Customer Success Utilization Manager

Customer Success Manager

Provider Growth & Success Manager (Ohio)

Major Account Manager

Account Manager

Account Manager

Customer Success Manager, Manufacturing

Account Manager

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