Top 2800 Department manager Jobs in Westminster Md

Customer Service Manager
Monument Metals —Frederick, MD
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Supervising experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
(USA) Coach/Ops Mgr Trainee
Walmart —Westminster, MD
- $31.25 - $38.46 an hour
- High school
- Inventory management
- Bachelor of Science
- Paid jury duty
- Disability insurance
Patient Service Coordinator
MedStar Health —Westminster, MD
- $18.70 - $32.72 an hour
- Full-time
- BLS Certification
- Urgent Care
- High school diploma or GED
Patient Service Representative
Advanced Radiology —Westminster, MD
- $18 - $24 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
Operations Manager
Trone Rental Properties, LLC —Hanover, PA
- Full-time
- Mid-level
- Residential
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Automotive Finance Manager
Len Stoler Chrysler Dodge Jeep Ram —Westminster, MD
- $175,000 - $200,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Clinical Supervisor
Genesis Treatment Services —Westminster, MD
- From $65,000 a year
- Full-time
- Background check
- Applied behavior analysis
- Management
- Paid training
- Continuing education credits
Quick Apply
Lead Carpenter / Project Manager
Gramophone —Timonium, MD
- $35 - $42 an hour
- Full-time
- Clean driving record
- 7 years
- Construction site
- Health insurance
- Dental insurance
Quick Apply
10d
HVAC Field Supervisor Journeyman or Master
SuperTech HVAC Services, Inc. —Lutherville-Timonium, MD
- From $100,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Fuel card
- Paid holidays
Quick Apply
Municipal Solid Waste Regional Manager - Mid Atlantic Region
Bousum Trucking LLC —Maryland
- $90,000 - $95,000 a year
- Full-time
- Customer service
- CDL A
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Shift Manager - 0620
Five Guys —Shrewsbury, PA
- $16 - $18 an hour
- Full-time
- Fast casual restaurant
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
Office Manager
Roof Management Services, LLC —New Freedom, PA
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Site Supervisor 5+ Yrs EXP REQ
Smithouse Design+Build —Cockeysville, MD
- $25 - $45 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Health savings account
- Health insurance
Quick Apply
Supply Chain Manager
Saft America, Inc. —Cockeysville, MD
- $125,000 - $145,000 a year
- Full-time
- Microsoft Excel
- Oracle
- 5 years
- Paid holidays
- Disability insurance
ABA Clinical Supervisor (BCBA)
Ally Behavior Centers —Columbia, MD
- From $100,000 a year
- Full-time
- Background check
- BLS Certification
- HIPAA
- Continuing education credits
- Health savings account
Quick Apply
Maintenance Supervisor
Property Management Company —Owings Mills, MD
- $31.25 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Maintenance Supervisor
Apartment Services, Inc. —Windsor Mill, MD
- $26 an hour
- Full-time
- Mid-level
- Residential
- 3 years
- Paid jury duty
- Paid holidays
Quick Apply
High Volume Food and Beverage Manager
The Upper Crust —Gettysburg, PA
- $60,000 - $85,000 a year
- Full-time
- Background check
- ServSafe
- Mid-level
- Paid time off
Quick Apply
1d
GENERAL PLANT SUPERVISOR
Sheridan —Hanover, PA
- $65,000 - $75,000 a year
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
Program Manager, Human Trafficking Services (2 Years Experience Required)
TurnAround, Inc. —Howard County, MD
- $65,000 - $70,000 a year
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Health savings account
- Paid holidays
Quick Apply

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department manager jobs near westminster md

Customer Service Manager

Monument Metals
Frederick, MD

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Teamwork
Interpersonal skills
Managing teams in a customer support role
Spreadsheets
Coaching
Workplace dispute resolution
Incident Escalation
Managing clients in a customer support role
Team development
Supervising experience
Attention to detail
Organizational skills
Team motivation (leadership skill)
Team building

Full Job Description

Monument Metals is a fast-growing national precious metals dealer known for competitive pricing, exceptional customer service, and a strong reputation built on trust, transparency, and customer confidence. We serve investors and collectors nationwide and are committed to delivering a best-in-class customer experience in a high-trust industry.

We are seeking an experienced Customer Service Manager / Team Lead to help lead our growing customer service operation.

This is a hands-on leadership role ideal for someone who has experience supervising or leading teams in a call center, customer service, contact center, or high-volume customer support environment.

The right candidate is a strong people leader who enjoys coaching teams, improving processes, driving accountability, and helping elevate customer experience performance as our company continues to grow.

Key Responsibilities

Team Leadership & Supervision

Supervise, coach, and support a growing customer service team in a fast-paced environment
Lead daily customer service operations, helping ensure strong responsiveness, professionalism, and service quality
Monitor team performance, productivity, customer interactions, and operational KPIs
Provide ongoing coaching, feedback, and performance support to team members
Assist with onboarding, training, and development of new customer service representatives
Help foster a high-accountability, customer-first team culture
Support escalated customer issues and coach team members through complex situations

Customer Service & Operations

Respond to customer inquiries via phone, email, and in-person interactions when needed
Assist customers with orders, shipping questions, product inquiries, account support, scheduling, and order-related concerns
Review escalated customer cases and resolve issues with professionalism and strong problem-solving skills
Help maintain high standards for communication quality, response times, and customer satisfaction
Monitor operational workflows including refunds, reshipments, shipping claims, and customer issue resolution
Assist in reviewing and verifying suspicious orders
Partner cross-functionally with operations, shipping, ecommerce, and sales teams to improve customer experience and operational efficiency
Identify opportunities for process improvements, workflow optimization, and stronger team performance

Qualifications

Required

3–5 years of customer service leadership, team lead, supervisor, or management experience
Previous experience leading or supervising teams in a call center, contact center, customer support, or high-volume customer service environment
Strong coaching, leadership, and employee development skills
Strong conflict resolution, escalation handling, and problem-solving abilities
Excellent communication, organizational, and interpersonal skills
Comfortable working with customer service software, spreadsheets, reporting tools, and operational systems
Ability to remain calm, organized, and solutions-focused in fast-paced situations

Preferred:

Experience in ecommerce, financial services, logistics, retail operations, or other high-trust customer environments
Experience with call quality monitoring, team performance metrics, SLAs, or operational reporting
Associate’s or Bachelor’s degree preferred

What We’re Looking For

The ideal candidate is:

A strong people leader and coach
Comfortable managing priorities in a fast-paced environment
Process-driven and operationally minded
Customer-focused but also performance-oriented
Highly organized, dependable, and proactive
Comfortable holding teams accountable while creating a positive team culture
Excited by the opportunity to help build and improve a growing customer service operation

Why Join Monument Metals?

Be part of a fast-growing company in a stable, high-demand industry
Opportunity to help shape and improve customer service operations
Work closely with leadership in a growing organization
Long-term career growth and advancement opportunities
Competitive salary + benefits package

If you’re a proactive professional who takes pride in delivering excellent customer service, we’d love to hear from you!

Apply today and be a part of a team that values trust, efficiency, and customer satisfaction.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

department manager jobs in westminster md

Customer Service Manager

(USA) Coach/Ops Mgr Trainee

Patient Service Coordinator

Patient Service Representative

Operations Manager

Automotive Finance Manager

Clinical Supervisor

Lead Carpenter / Project Manager

HVAC Field Supervisor Journeyman or Master

Municipal Solid Waste Regional Manager - Mid Atlantic Region

Shift Manager - 0620

Office Manager

Site Supervisor 5+ Yrs EXP REQ

Supply Chain Manager

ABA Clinical Supervisor (BCBA)

Maintenance Supervisor

Maintenance Supervisor

High Volume Food and Beverage Manager

GENERAL PLANT SUPERVISOR

Program Manager, Human Trafficking Services (2 Years Experience Required)

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