Top 102923 Jobs in Westmont, Il

Customer Support Agent (Phone, chat, email)
AltaStaff, LLC —Chicago, IL
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- Analysis skills
- Math
Quick Apply
Lockbox Payment Processor M-F 8am-4:30pm
Fifth Third Bank —Westmont, IL
- $43,680 - $67,700 a year
- Full-time
- High school diploma or GED
- Cleaning
- 1 year
- Employee stock purchase plan
- Health insurance
2d
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
Whole Foods Market —Hinsdale, IL
- $17.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Injection Mold Technician
Uniphase, Inc. —Saint Charles, IL
- From $27 an hour
- Full-time
- Background check
- Basic math
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Press Brake Set Up III - 1st shift ($1,000 Sign-On Bonus)
Cadrex Bloomingdale —Bloomingdale, IL
- $32 - $38 an hour
- Monday to Friday
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Loss Control Consultant - Group Captives
Alternative Risk Underwriting —Schaumburg, IL
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Alarm Dispatcher and Responder- 2nd Shift
Alarm Detection Systems —Aurora, IL
- $20 - $21 an hour
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Programmer
TREND TECHNOLOGIES —Elk Grove Village, IL
- $22 - $30 an hour
- Full-time
- CAD
- High school diploma or GED
- In-person
- Commuter assistance
- AD&D insurance
Quick Apply
School Bus Driver
Durham School Services —Des Plaines, IL
- $26 an hour
- Part-time
- Pass drug screening
- No experience needed
- Driver's License
- Paid holidays
- Health insurance
2nd Pressman, Web - 2nd shift (2:00 pm - 10:00 pm)
Specialty Print Communications —Niles, IL
- $25 - $30 an hour
- Full-time
- Basic math
- English
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
11d
Medical Biller
Cor Value —Oakbrook Terrace, IL
- $26 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Collector - Spanish Bilingual
Markoff Law —Chicago, IL
- $23 - $25 an hour
- Full-time
- Mid-level
- Office
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
5d
Flexo Printing Press Operator - 3rd Shift
Lithotype —Bolingbrook, IL
- $25 - $34 an hour
- Full-time
- Mid-level
- Forklift
- 3 years
- Disability insurance
- Health insurance
Quick Apply
DC Power Technician
Alpine Power Systems —Schaumburg, IL
- $21 - $45 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Mailing Services Manager
TEAM CONCEPT PRINTING —Carol Stream, IL
- $27 - $33 an hour
- Full-time
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
Operator, Die Cutter - 2nd shift
Specialty Print Communications —Niles, IL
- $28 - $34 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
11d
Field Agent/Transporter - FOH Sales Representative
Steep Hill Illinois —Aurora, IL
- $22 an hour
- Part-time
- Google Workspace
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Quality Assurance Technician 1st Shift and 3rd Shift
Pures Food Specialties —Northlake, IL
- $19 - $21 a year
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Laser Press Machinist (3rd shift)
S & C Electric Company —Chicago, IL
- $22.25 an hour
- Overtime
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Production Associate
Staffmark —Woodridge, IL
- $17 an hour
- Temporary
- High school diploma or GED
- Ability to lift 50 pounds
- Power tools
- Disability insurance
- Health insurance

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Customer Support Agent (Phone, chat, email)

AltaStaff, LLC -
Chicago, IL

Quick Apply

Job Details

Full-time
$18 an hour

Qualifications

Confidential information handling
Managing clients in a customer support role
Math
Customer support

Full Job Description

Location: 100% Remote

Pay Rate: $18.00/hr

Schedule: Fulltime

Title: Customer Support Agent (Phone, chat, email)

Time will primarily be spent on the front lines with users through various communication channels, assisting them from the moment they sign up with the payroll application, and through the entire usage of the application.
You’ll be an internal detective, mediating between product teams, tech teams, partner teams, and application users, making sure users are having an amazing customer experience.
An ideal candidate has experience providing customer support in a tech environment and is ready to roll up their sleeves to help users and improve their lives.

Job Responsibilities (but not limited to):

Answer questions from customers over phone, chat, email, acting as a second level of customer support on the issues that first level of support cannot solve.
Become a product expert, understanding deeply everything from the payroll application signup process, wage advance and repayments product, as well as all things related to digital banking platform - for someone that wants a crash course in fintech, this is the role!
In solving user’s toughest problems, you’ll work across many teams internally to resolve any weird issues customers are having, including collaboration with product managers, engineers, designers, marketers, etc.
Keep the wheels running in the background on many processes required to support users across direct deposit switches, identity verification, fraud and disputes, and many more.
Learn the ins and outs of digital banking support, expanding your knowledge of both the on-demand pay space and the infrastructure of digital banking platform.
Work closely with a fantastic group of people invested in users and the client’s mission.

Required Education/Experience:

High school diploma, GED, or equivalent certification.
1-2+ years of experience in a customer support role.

o Tier 2 level support or tech space experience is preferred.

o Freshdesk or Zendesk experience highly preferred.

Excellent communications skills (written and verbal) in explaining tough concepts to customers, particularly on paychecks and direct deposit.
An aptitude for numbers and math - users’ toughest questions are usually around their finances, and we love team members who can crunch some numbers.
A desire to gain a deep understanding of hourly workers and the financial challenges they face.
An excitement about joining an early startup in the fintech space and about learning all things digital banking.
A team player, who is ready to work hard and achieve success.

Work Environment Requirements:

Must be able to stand or sit for prolonged periods (75% of the time)
Must have Private, Secured Internet Connection.
Must confirm work environment is safe and secure for work in handling private and sensitive information.
Constantly operates a computer and other office equipment.
Constantly works indoors in a secluded safe space.
Must have High-speed internet access: 20 MBPS minimum for upload; 100 MBPS minimum for download required.

Preferred Experience:

Be mission oriented and able to foster empathy for customers whose circumstances may be different from your own.
Have a bias towards action - you love taking the lead on challenging problems and hate sitting still.
Be curious to learn about complex systems and problems.
Have strong analytical skills and experience running and hypothesis-driven experiments and evaluating their results.
Excellent communicator, in both written and verbal form.
Strong collaboration in team environments, but able to act quickly as the decision-maker.

#ZR

INDLP

AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.

Quick Apply

Refine Your Search

jobs in westmont, il

Customer Support Agent (Phone, chat, email)

Lockbox Payment Processor M-F 8am-4:30pm

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Injection Mold Technician

Press Brake Set Up III - 1st shift ($1,000 Sign-On Bonus)

Loss Control Consultant - Group Captives

Alarm Dispatcher and Responder- 2nd Shift

Programmer

School Bus Driver

2nd Pressman, Web - 2nd shift (2:00 pm - 10:00 pm)

Medical Biller

Collector - Spanish Bilingual

Flexo Printing Press Operator - 3rd Shift

DC Power Technician

Mailing Services Manager

Operator, Die Cutter - 2nd shift

Field Agent/Transporter - FOH Sales Representative

Quality Assurance Technician 1st Shift and 3rd Shift

Laser Press Machinist (3rd shift)

Production Associate

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