Top 285 Patient representative Jobs in Wilmington, Ma

Patient Services Representative – Pediatric Primary Care
Pediatric Associates of Norwood & Franklin —Norwood, MA
- $23 - $28 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Paid training
- Paid holidays
Quick Apply
Customer Success Representative
Reliable Respiratory —Woburn, MA
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Call Center Representative, Ambulatory
Mass General Brigham Community Physicians, Inc. —Lawrence, MA
- $17.71 - $23.20 an hour
- Full-time
- Remote
- No experience needed
- High school diploma or GED
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
1d
Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Call employer
- Bilingual
- Microsoft Excel
- Microsoft Outlook
3d
Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Patient Services Representative
Boston Vision LLC —Andover, MA
- $20 - $25 an hour
- Full-time
- Private practice
- Spanish
- Computer literacy
Quick Apply
Patient Access Representative
Merrimack Health —Lawrence, MA
- $18.05 - $27.07 an hour
- Weekends as needed
- Spanish
- Hospital
- Computer literacy
- Free parking
- Paid time off
2d
Customer Support Representative (Part Time)
Greater Lawrence Family Health Center —Methuen, MA
- Part-time
- Spanish
- Computer literacy
- Internal Medicine
- Tuition reimbursement
Quick Apply
Patient Experience Representative I - Plastic Surgery (Waltham)
Boston Children's Hospital —Waltham, MA
- $19.06 - $27.64 an hour
- Full-time
- Vital signs
- Hospital
- Writing skills
Patient Experience Representative - Immunology Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree
Patient Experience Representative I - Ambulatory (Part-Time)
Boston Children's Hospital —Boston, MA
- $19.06 - $27.64 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree
3d
Patient Service Representative I
Tufts Medicine —Lowell, MA
- $20.12 - $25.15 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
14d
Patient Experience Representative-e/o weekend: 3-11:30
Boston Children's Hospital —Boston, MA
- Part-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree
5d
Vision Patient Service Representative
Lowell Community Health Center —Lowell, MA
- $21.63 an hour
- Full-time
- Bilingual
- HIPAA
- High school diploma or GED
- Health insurance
- Vision insurance
Patient Experience Representative I - ED/OR (Waltham, onsite)
Boston Children's Hospital —Waltham, MA
- $19.83 - $29.49 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Continuous improvement
Patient Service Representative – BIDMC (40 Hours, Day shifts)
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Patient Care Representative
42 North Dental —Newton, MA
- $27 - $29 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
8d
Front Desk/Call Center Representative
Andover Eye Associates Inc —Andover, MA
- $21 - $27 an hour
- Anatomy knowledge
- Basic math
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Patient Experience Representative (24 hours)
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree

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Patient Services Representative – Pediatric Primary Care

Pediatric Associates of Norwood & Franklin
Norwood, MA

Quick Apply

Job Details

Full-time
$23 - $28 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
Vision insurance
Professional development assistance
Opportunities for advancement
Life insurance
Retirement plan
Paid sick time

Qualifications

Insurance verification
EHR systems
Primary care
HIPAA
High school diploma or GED
ICD-10
Medical records
Organizational skills
EMR systems
Multi-line phone systems
Epic
Medical terminology
Medical receptionist

Full Job Description

Position Summary

We are seeking an enthusiastic and detail-oriented Patient Services Representative (PSR) to join our dedicated team at a busy pediatric medical clinic serving the Norwood and Franklin communities. As a key member of our front office staff, you will be the first point of contact for patients and families, providing exceptional customer service while supporting the day-to-day administrative operations of the practice. This role requires strong interpersonal skills, the ability to multitask, and a commitment to delivering a welcoming and efficient experience for our patients.

Key Responsibilities

Patient Interaction & Front Desk Support

Greet patients, families, and visitors with a friendly, professional demeanor.
Assist with patient check-in and check-out procedures, ensuring accuracy in all documentation.
Answer incoming calls promptly and direct inquiries appropriately using a multi-line phone system.
Provide clear and courteous communication to patients in person, over the phone, and via electronic platforms.

Scheduling & Appointment Management

Schedule, confirm, and reschedule appointments according to provider availability and patient needs.
Monitor and accommodate walk-ins and same-day appointment requests where possible.
Coordinate follow-up appointments, referrals, and any required documentation.

Insurance, Billing & Payments

Verify insurance eligibility and document verification accurately in the patient’s electronic medical record (EMR).
Collect co-pays and outstanding balances at time of service with 100% accuracy.
Post payments and balance daily receipts for end-of-day reconciliation.
Review and update patient demographic and insurance information at each visit.

Administrative Duties

Maintain confidentiality and adhere to HIPAA regulations at all times.
Manage incoming and outgoing mail and package deliveries.
File, archive, and retrieve medical records and correspondence.
Support team members and clinical staff with clerical tasks as needed.
Help ensure the front office area is clean, organized, and welcoming.

Qualifications

High school diploma, GED, or equivalent required.
Minimum of one (1) year experience in a healthcare setting, preferably pediatric or primary care.
Prior experience with EPIC electronic medical records system strongly preferred.
Bilingual candidates (especially Spanish) are highly encouraged to apply.
Proficiency in general office equipment and technology, including computers, fax machines, scanners, and multi-line phones.
Understanding of basic medical terminology, insurance billing, CPT coding, and managed care referral procedures.
Demonstrated ability to provide compassionate, respectful, and efficient service in a fast-paced environment.
Excellent communication, organization, and problem-solving skills.

Benefits

We offer a competitive benefits package including:

Medical and Dental Insurance
Retirement Plan Options
Paid Time Off (Vacation, Sick, Holidays)
Staff Wellness Initiatives
Opportunities for Professional Development
Supportive and Collaborative Work Environment

Join Our Team!
If you're passionate about helping children and families and enjoy working in a team-oriented setting, we’d love to hear from you.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Application Question(s):

Additional practice site in Franklin, MA - must be able to work at both sites

Experience:

medical office: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in wilmington, ma

Patient Services Representative – Pediatric Primary Care

Customer Success Representative

Call Center Representative, Ambulatory

Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p

Patient Experience Representative- ORL Call Center

Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm

Patient Services Representative

Patient Access Representative

Customer Support Representative (Part Time)

Patient Experience Representative I - Plastic Surgery (Waltham)

Patient Experience Representative - Immunology Call Center

Patient Experience Representative I - Ambulatory (Part-Time)

Patient Service Representative I

Patient Experience Representative-e/o weekend: 3-11:30

Vision Patient Service Representative

Patient Experience Representative I - ED/OR (Waltham, onsite)

Patient Service Representative – BIDMC (40 Hours, Day shifts)

Patient Care Representative

Front Desk/Call Center Representative

Patient Experience Representative (24 hours)

I want to receive the latest job alert for patient representative in wilmington, ma

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