Top 579 Guest services manager Jobs in Windsor Locks Ct

Lake Compounce Amusement and Water Park - General Manager
Herschend Family Entertainment —Bristol, CT
- $175,000 - $270,000 a year
- Weekends as needed
- Master's degree
- Analysis skills
- Bachelor's degree
Front Office Manager
Homewood Suites Windsor Locks —Windsor Locks, CT
- $57,000 - $65,000 a year
- Inventory management
- Mid-level
- Windows
- Disability insurance
- Health insurance
4h
General Manager
Marriott International, Inc —Manchester, CT
- $85,000 - $90,000 a year
- Full-time
- Hotel
- Driver's License
- Senior level
- AD&D insurance
- Disability insurance
7d
Workplace Operations Coordinator
AXA —Hartford, CT
- $53,600 - $74,000 a year
- Office
- High school diploma or GED
- US work authorization
- Retirement plan
5d
General Manager
Fairfield Inn / Townplace Suites —East Hartford, CT
- From $70,000 a year
- Weekends as needed
- 3 years
- Hotel
- Analysis skills
- Paid training
- Paid time off
Quick Apply
5d
Residence Inn Hartford Manchester - General Manager
Aimbridge Hospitality —Manchester, CT
- Full-time
- Residential
- Hotel
- Driver's License
- AD&D insurance
- Disability insurance
11d
Assistant General Manager
Homewood Suites Windsor Locks —Windsor Locks, CT
- $62,000 - $70,000 a year
- ServSafe
- Mid-level
- Office
- Disability insurance
- Health insurance
4h
Escape Lounge Assistant General Manager
CAVU Experiences (AMER) LLC —Windsor Locks, CT
- $61,264 - $65,000 a year
- Extended hours
- Mid-level
- 3 years
- Recruiting
General Manager
Chipotle —Springfield, MA
- $53,000 - $74,000 a year
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Fast casual restaurant
- Health insurance
- Dental insurance
SALES MANAGER / ASSISTANT GENERAL MANAGER
Confidential —Holyoke, MA
- $21 - $23 an hour
- Part-time
- Hybrid work
- Google Workspace
- Mid-level
- Business development
Quick Apply
8d
Assistant General Manager Beercode | Bradley International Airport
Paradies Lagardère —Windsor Locks, CT
- $55,000 - $62,000 a year
- Weekends as needed
- Sales
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
6d
General Manager - Newington
Advanced Hospitality —Newington, CT
- From $80,000 a year
- Full-time
- Spanish
- ServSafe
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Papa Johns —Holyoke, MA
- $55,000 - $75,000 a year
- Weekends as needed
- Sales
- ServSafe
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Bilingual Administrative Assistant
Beacon Communities LLC —Springfield, MA
- $21 - $23 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Inventory management
- Health savings account
- Paid holidays
Quick Apply
11d
Assistant General Manager
Papa Johns —Holyoke, MA
- $55,000 - $75,000 a year
- Weekends as needed
- Sales
- ServSafe
- Mid-level
- Paid training
- Paid holidays
Quick Apply
General Manager
Papa Johns —Holyoke, MA
- Weekends as needed
- Sales
- ServSafe
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Restaurant General Manager
Mr Stax - Wingstop —Hartford, CT
- From $62,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
1d
Automotive Retention Associate, Balise Chevy GMC
BALISE MOTOR SALES COMPANY —Springfield, MA
- $16 - $23 an hour
- Computer literacy
- Computer skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Team/Crew Leader
Sonic Drive In —Bristol, CT
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
11d
Food Service Supervisor
Aramark —Springfield, MA
- $20 - $24 an hour
- Nights as needed
- Basic math
- Mid-level
- Mentoring
- Disability insurance
- Health insurance

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guest services manager jobs near windsor locks ct

Lake Compounce Amusement and Water Park - General Manager

Herschend Family Entertainment -
Bristol, CT

Apply Now

Job Details

Full-time
$175,000 - $270,000 a year

Qualifications

Employee relationship building
Bachelor's degree

Full Job Description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The General Manager of Lake Compounce Amusement - Water Park and Campground is responsible for setting the vision and leading all aspects of park operations, driving exceptional guest experiences, fostering an engaging and high-performing culture for hosts, and achieving strong financial results. The ideal candidate brings extensive theme park and water park leadership experience with a proven ability to develop and execute strategies that deliver operational excellence, sustainable growth, and long-term success.

We are currently looking for a:

General Manager

Roles & Responsibilities:

ABOUT US

Herschend is the world’s largest family-held themed attractions company, with a portfolio of over 40 family entertainment brands across North America, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.

While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. For more information, visit www.hfecorp.com.

POSITION SUMMARY
The General Manager of Lake Compounce Amusement - Water Park and Campground is responsible for setting the vision and leading all aspects of park operations, driving exceptional guest experiences, fostering an engaging and high-performing culture for hosts, and achieving strong financial results. The ideal candidate brings extensive theme park and water park leadership experience with a proven ability to develop and execute strategies that deliver operational excellence, sustainable growth, and long-term success.

ESSENTIAL DUTIES & RESPONSIBILITIES

Strategic Leadership & Business Performance

Partner and collaborate with the Property Support Center to align and execute strategies and initiatives that support overall business objectives.
Drive strategic planning to support organizational growth and leadership development.
Measure, monitor, and improve key performance indicators (KPIs) to achieve operational excellence.
Develop, manage, and achieve annual revenue and expense budgets.
Provide operational insight and executive leadership to the property leadership team.

Operational Leadership

Lead and collaborate with operating and functional leaders across Attractions, Entertainment, Finance, Food & Beverage, Human Resources, Maintenance, Marketing, Retail, and Safety & Security to achieve shared business goals.
Oversee the full-cycle operation of the property, ensuring teams effectively respond to business demands, including staffing levels, operating hours, attractions, and guest experiences.
Monitor Park quality, cleanliness, maintenance, and aesthetic standards while holding leaders accountable for delivering exceptional experiences.

Guest Experience & Culture

Champion an exceptional guest experience by partnering with the Property Support Center to implement guest-focused strategies and initiatives.
Foster a culture where hosts feel welcomed, valued, and loved while advancing Herschend's Leading with Love culture.
Ensure hosts have the resources, training, and support necessary to consistently exceed guest expectations.
Promote a positive, inclusive workplace through strong host relations programs and engagement initiatives.

People Leadership & Talent Development

Serve as a trusted advisor to leaders and hosts by providing guidance on company policies, procedures, and standards.
Reinforce performance management practices that drive accountability, engagement, development, and productivity.
Support organizational and leadership development through coaching, succession planning, and talent development initiatives.

Safety, Compliance & Risk Management

Establish, monitor, and reinforce safe work practices across all areas of the property.
Ensure compliance with all applicable city, county, state, and federal regulations, as well as company policies and operating standards.
Partner closely with Safety & Security to ensure adherence to all safety protocols and operating procedures.
Participate in the development and execution of park-wide emergency preparedness, readiness, and response plans.

EXPERIENCE & EDUCATION

Bachelor's degree in Business Administration or a related field required, Master's degree preferred.
Minimum of 10 years of progressive leadership experience in theme parks and water parks.
Proven experience developing and executing strategic initiatives that drive operational excellence, guest satisfaction, host engagement, and financial performance.
Demonstrated success leading cross-functional teams and managing complex, multi-department operations.

SKILLS & QUALIFICATIONS

Leadership & Business Acumen

Strong strategic thinking, business acumen, and problem-solving abilities.
Proven track record of driving initiatives, achieving measurable results, and leading change.
Committed to continuous improvement and operational excellence.
Strong analytical skills with the ability to interpret data and make informed business decisions.

Communication & Relationship Building

Excellent communication, presentation, interpersonal, and conflict management skills.
Demonstrated ability to build and maintain effective relationships at all levels of the organization.
Able to collaborate effectively with leaders, departments, and properties to share best practices and achieve common goals.

Professionalism & Integrity

Demonstrates the highest level of integrity, professionalism, sound judgment, and confidentiality when handling sensitive information.
Self-motivated, disciplined, and highly accountable.
Able to prioritize multiple responsibilities and consistently meet deadlines.
Adaptable and effective in a fast-paced, dynamic environment.

Culture & Guest Focus

Embodies the organization's Lead with Love culture by demonstrating Heartspitality.
Promotes a collaborative, team-oriented work environment by supporting and assisting fellow hosts and leaders.
Passionate about creating exceptional guest experiences and empowered to meet guest needs within company guidelines.
Demonstrates genuine friendliness and care in delivering exceptional service and operational excellence.

Work Requirements

Available to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.

Team member benefits:

Do not miss the chance to spark your career now!

Pay: $175,000.00 - $270,000.00 per year

Work Location: In person

Apply Now

Refine Your Search

guest services manager jobs in windsor locks ct

Lake Compounce Amusement and Water Park - General Manager

Front Office Manager

General Manager

Workplace Operations Coordinator

General Manager

Residence Inn Hartford Manchester - General Manager

Assistant General Manager

Escape Lounge Assistant General Manager

General Manager

SALES MANAGER / ASSISTANT GENERAL MANAGER

Assistant General Manager Beercode | Bradley International Airport

General Manager - Newington

Assistant General Manager

Bilingual Administrative Assistant

Assistant General Manager

General Manager

Restaurant General Manager

Automotive Retention Associate, Balise Chevy GMC

Team/Crew Leader

Food Service Supervisor

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