Visit our website:
www.spinatomycenters.com
**BONUS pay potential**
**For those living closer to our Culver location, we are open to scheduling some of the shifts in that location**
Spinatomy Spine and Disc Centers is Southern California’s most technologically-advanced & compassionate chiropractic center, offering safe, approachable, and workable alternatives to spine surgery.
Position Overview
Are you a successful salesperson or customer-service professional ready to take the next step into leadership?
We are seeking a highly motivated, personable, and results-driven individual to join our team as an Assistant Manager / Treatment Coordinator. This is an entry-level management opportunity, and we are willing to train the right person. Previous healthcare or management experience is not required.
What matters most to us is finding someone with the right attitude, motivation, work ethic, and ability to connect with people. We welcome candidates from a variety of customer-facing and sales backgrounds, including luxury or high-end retail, commission-based sales, hospitality and hotel management, aesthetics, medical or dental offices, and other service-oriented industries.
This is a dual-role position combining patient treatment coordination and sales with the opportunity to learn and support the day-to-day management of a busy healthcare center. You will help patients understand their treatment options, discuss costs and financing, and guide them in making decisions about their care, while also working closely with management to support staff, operations, patient experience, and the center's overall goals.
For the right person, this is an opportunity to develop real leadership and management experience while building on the sales and people skills you already have.
What You'll Do
- Build strong relationships with patients and create a welcoming, professional experience.
- Present recommended treatment plans in a clear, confident, and compassionate manner.
- Explain treatment costs, financing options, and payment arrangements.
- Help patients work through financial and other concerns when deciding whether to move forward with recommended care.
- Meet established sales, collection, and treatment acceptance goals.
- Consistently follow up with prospective and existing patients regarding pending treatment plans.
- Track sales results, conversion rates, and other performance metrics.
- Assist the Office Manager with day-to-day operations and administrative needs.
- Help maintain productive schedules and efficient patient flow.
- Support staff accountability and adherence to company policies and operational standards.
- Help monitor key performance indicators and contribute to the center's financial and operational goals.
- Provide leadership and guidance to team members when needed.
- Assist with training and onboarding new team members.
- Identify opportunities to improve the patient experience and overall center performance.
- Take on increasing leadership responsibilities as you learn the business and demonstrate your capabilities.
- Perform other duties as assigned.
Who We're Looking For
We are looking for someone who is:
- Highly motivated, ambitious, and eager to grow professionally.
- A natural communicator who can quickly build trust and rapport with people.
- Comfortable in a sales environment and motivated by achieving measurable goals.
- Confident discussing costs, financing, and significant purchasing decisions with customers or patients.
- Able to balance warmth and empathy with the ability to confidently ask for the sale.
- Organized, dependable, and able to manage multiple priorities in a fast-paced environment.
- A problem-solver who takes initiative rather than waiting to be told what to do.
- Interested in developing leadership and management skills.
- Someone with a true "get it done" mentality.
Experience We Value
We are open to candidates from many different industries. Relevant backgrounds may include:
- Luxury or high-end retail sales, including commission-based environments.
- Hospitality, hotel operations, or guest services.
- Aesthetics, med spas, cosmetic services, or elective healthcare.
- Automotive sales or other consultative sales environments.
- Medical, dental, chiropractic, or other healthcare offices.
- Treatment coordination or patient financial counseling.
- Other customer-facing positions involving sales, relationship building, or high-level customer service.
Previous management experience is not required. We are willing to train the right person who demonstrates strong potential, motivation, and a genuine desire to grow into leadership.
Qualifications
- Previous sales or high-level customer-service experience preferred.
- Strong communication and interpersonal skills.
- Demonstrated ability to build relationships and influence purchasing decisions.
- Comfortable working toward sales goals, conversion targets, and other performance metrics.
- Strong organizational and time-management skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Computer proficiency and ability to learn new systems.
- Bilingual English/Spanish preferred, but not required.
- High school diploma or GED required; college experience or degree a plus.
Pay: $20.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- How soon can you start if offered the position?
- What's your greatest accomplishment/achievement in sales?
- Why did you leave your last job? If still employed, why are you looking for a different job?
- What is your desired base pay? (Before bonuses)
- What is your desired overall compensation per year (including bonuses)?
- How fluent are you in Spanish? (Beginner, Intermediate, Expert)
- Are you looking for full time or part time work? If part time, what is your availability to work Monday through Friday?
- Are you able to do some shifts in our Culver City location on some days? (mileage pay will be provided)
- Answering all the screening questions is required. If you missed any previous questions, please go back or put your answers here.
- Do you have any "fee for service" SALES experience? If so, please describe it. Fee for Service in Healthcare means treatment plans not covered by insurance. It is also called Self-pay
- Describe your leadership experience
Ability to Commute:
- Van Nuys, CA 91405 (Required)
Work Location: In person
