Top 4304 Support technician Jobs in Wisconsin

Network Solutions Support Technician
Werner Electric Supply —Appleton, WI
- Hybrid work
- Computer Science
- Mid-level
- Driver's License
- Paid training
- Paid parental leave
Quick Apply
Software Support Technician I
Management Computer Services, Inc. (PHA-Web) —Wisconsin
- $40,000 - $45,000 a year
- Full-time
- Remote
- Quality control
- Communication skills
- Entry level
9d
211 PLATFORM TECHNICIAN AND SUPPORT SPECIALIST
United Way —Madison, WI
- $55,000 - $60,000 a year
- Full-time
- English
- Mid-level
- SQL
13d
Engineering Tech II
Sussex IM —Sussex, WI
- Full-time
- 6 years
- Schematics
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Ultrasound Tech
Green Bay ER & Hospital —De Pere, WI
- Part-time
- BLS Certification
- 1 year
- Radiology
GM MASTER/A-LEVEL TECHNICIAN
Von Holzen Chevrolet, Buick, GMC, Inc —Ashland, WI
- Full-time
- Dealership
- Mid-level
- Mentoring
- Relocation assistance
- Health insurance
Quick Apply
Residential HVAC Installer (Retrofit)
Quality Heating, Cooling, Plumbing & Electric —Milwaukee, WI
- $30 - $46 an hour
- Overtime
- CPR Certification
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Metrology Technician
Fox Valley Tool and Die Inc. —Kaukauna, WI
- $21 - $28 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Math
- Health savings account
- Paid holidays
Quick Apply
Residential HVAC Sales Technician
Quality Heating, Cooling, Plumbing & Electric —Milwaukee, WI
- $25 - $45 an hour
- Full-time
- CPR Certification
- Clean driving record
- Mid-level
- Paid training
- 401(k)
Quick Apply
Business Phone Systems & Paging Technician
RanderCom —Appleton, WI
- $23.50 - $28.50 an hour
- Full-time
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Travel reimbursement
- Paid holidays
Quick Apply
Aerial Technician
Holtger Bros., Inc. —Oshkosh, WI
- Full-time
- CDL A
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
3d
Rehabilitation Technician
Select Rehabilitation —Oconto Falls, WI
- $14 - $15 an hour
- Full-time
- Microsoft Excel
- Maintenance
- Clinic
- AD&D insurance
- Disability insurance
Quick Apply
Maintenance Technician
ECC Corrosion, Inc. —Wisconsin Rapids, WI
- Full-time
- 5 years
- Word processing
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
Medical Lab Technician - MLT
Associated Physicians, LLP —Madison, WI
- $30 - $33 an hour
- Full-time
- Computer literacy
- Clinic experience
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Service Technician (Experience Required)
Miller-Bradford & Risberg —De Pere, WI
- Full-time
- Background check
- Customer service
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
MRI Technician
Milwaukee Hospital, LLC —Milwaukee, WI
- Part-time
- Hospital
- Customer service
- Bachelor of Science
Aerial Technician
Holtger Bros., Inc. —Green Bay, WI
- Full-time
- CDL A
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
3d
HVAC Lead Technician – Experienced Only
Midwest Plumbing, LLC —Waukesha, WI
- $38 - $45 an hour
- Overtime
- Clean driving record
- Construction site
- Mid-level
- Fuel card
- Health insurance
Quick Apply
14d
Fleet Assistant
St Coletta of Wisconsin Inc —Jefferson, WI
- Part-time
- Inventory management
- Computer literacy
- Writing skills
Quick Apply
Part-time Maintenance Technician
Blackhawk Technical College —Janesville, WI
- $17 - $22 an hour
- Part-time
- Classroom
- Word processing
- Mid-level

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support technician jobs near wisconsin

Network Solutions Support Technician

Werner Electric Supply -
Appleton, WI

Quick Apply

Job Details

Benefits

Paid training
Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Leadership training provided
Employee assistance program
Vision insurance
401(k) matching
Pet insurance

Qualifications

Driver's License
Productivity software

Full Job Description

Be Yourself. Build Your Career. Be Exceptional Together.

At Werner, we’re more than an electrical distributor — we’re a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person’s voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other.

Job Summary

Responsible for providing first-level technical support for Werner Network Solution’s and Managed Services customers. This role supports customer IT and OT environments through remote monitoring, ticket response, basic troubleshooting, documentation, and escalation of issues related to computers, servers, Microsoft 365, networking, remote access, backups, and managed service platforms. The desired candidate will work closely with internal teams, customers, vendors, and field resources to ensure support requests are handled promptly, professionally, and accurately.

Essential Duties:

Respond promptly and professionally to customer support requests via phone, email, and ticketing system; communicate clearly to set expectations and provide timely status updates.
Use Werner’s managed service tools, remote monitoring platforms, and help desk processes to deliver consistent, high‑quality customer support.
Accurately document customer issues, troubleshooting steps, resolutions, and follow‑up actions within the ticketing system.
Maintain customer documentation, support records, device inventories, and service-related records.
Assist with creating and updating internal help desk guides, customer support materials, training documentation, and standard operating procedures.
Troubleshoot and resolve basic workstation, server, Microsoft 365, networking, printing, backup, and remote access issues.
Escalate complex or unresolved technical issues to senior engineers or specialized support teams as appropriate.
Monitor customer environments for alerts related to device health, backups, security, connectivity, and system performance, and take appropriate action to address issues.
Support user and device administration activities, including account setup, password resets, permissions, MFA, basic Active Directory or Microsoft 365 support, device setup, software installation, patching, and basic configuration tasks.
Follow established Standard Operating Procedures (SOPs) and security practices to protect customer systems, data, and intellectual property.
Identify recurring issues and provide feedback to internal teams to improve support quality, processes, and service delivery.
Maintain a foundational understanding of IT and OT environments and demonstrate a willingness to learn industrial networking and plant-floor support concepts.

Required Qualifications

Associate’s or Bachelor’s degree in computer science, information technology, computer information systems, computer networking or other related discipline is required. Equivalent work experience will be considered in lieu of a degree.
1-2 years of experience in IT support or networking is required.
Excellent troubleshooting and problem-solving skills.
Strong communication and documentation abilities.
Intermediate proficiency with Microsoft Office Suite.
Must have and maintain a valid driver’s license.
Ability to travel regularly through assigned territory. Some overnight travel is required.

Preferred Qualifications

Cisco Certified Network Associate (CCNA) certification is preferred.
CompTIA certifications
Experience within MSP environment

Company Overview

Founded in 1948, Werner has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we’re dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we’re a “Great Place to Work.”

Employee Benefits

Medical, Dental, and Vision Insurance
Short & Long-Term Disability Insurance
Life and AD&D Insurance
401(k) Retirement Plan with company match
Paid holidays, vacation, personal, and sick days
Pet Insurance
Identity Theft Protection
Accident Insurance & Critical Illness Coverage
Tuition Reimbursement
Annual bonuses and merit increases based on performance
Employee Assistance Program (EAP)
Wellness Programs
Employee Resource Groups (ERG)
Career Development & Leadership Training
Paid Parental Leave

Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

support technician jobs in wisconsin

Network Solutions Support Technician

Software Support Technician I

211 PLATFORM TECHNICIAN AND SUPPORT SPECIALIST

Engineering Tech II

Ultrasound Tech

GM MASTER/A-LEVEL TECHNICIAN

Residential HVAC Installer (Retrofit)

Metrology Technician

Residential HVAC Sales Technician

Business Phone Systems & Paging Technician

Aerial Technician

Rehabilitation Technician

Maintenance Technician

Medical Lab Technician - MLT

Service Technician (Experience Required)

MRI Technician

Aerial Technician

HVAC Lead Technician – Experienced Only

Fleet Assistant

Part-time Maintenance Technician

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