Top 502 Site manager Jobs in Woodbridge, Va

Call Center Manager (On-Site)
F.H. Furr —Manassas, VA
- $70,000 - $100,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Residential
Quick Apply
Interiors Manager - Arlington, VA
Cortland —Arlington, VA
- $100,000 - $110,000 a year
- Hospitality
- Microsoft Excel
- Construction site
Quick Apply
Site Security Manager
Cape Fox Facilities Services —Fort Belvoir, VA
- $120,640 - $124,800 a year
- Full-time
- Management
- Construction site
- 3 years
- Paid holidays
- Disability insurance
Data Center Site Manager - Polygraph Required
Patriot Group International —Springfield, VA
- $125,000 - $135,000 a year
- Weekends as needed
- Microsoft Outlook
- Military
- Pass drug screening
Site Safety Manager (Night Work)
JDA Safety Consulting —Springfield, VA
- $50 - $60 an hour
- Full-time
- Construction site
- Mid-level
- Conflict management
Quick Apply
7d
Operations Supervisor
ISS —Woodbridge, VA
- $72,000 - $82,000 a year
- Weekends as needed
- Microsoft Outlook
- Inventory management
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
8d
Site Security Manager - (QTS / VA / RZ)
CenCore —Manassas, VA
- $125,000 - $130,000 a year
- Full-time
- Management
- Construction site
- Mid-level
Site Security Manager - VA/TS
CenCore —Manassas, VA
- $90,000 - $110,000 a year
- Weekends as needed
- 18 years or older
- Customer service
- Mid-level
21h
Team Lead
Urban Air Adventure Parks —Woodbridge, VA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
Area Manager: Before and After School Program
AlphaBEST Education —Woodbridge, VA
- $50,000 - $53,000 a year
- Full-time
- School experience
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Earthworks Forman
Goldin & Stafford —Washington, DC
- $35 - $40 an hour
- Full-time
- Construction site
- 5 years
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
Senior Civil Engineer - Project Manager
Charles P. Johnson & Associates, Inc —Fairfax, VA
- From $115,000 a year
- Full-time
- Civil engineering
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Portfolio Manager, Commercial Landscape - Manassas, VA
BraveView, Inc. —Manassas, VA
- $85,000 - $110,000 a year
- Full-time
- Sales
- Contracts
- In-person
- Health insurance
- 401(k)
Quick Apply
AWS (CWI) Certified Welding Inspector or (CAWI) Certified Associate Welding Inspector
DMY Engineering Consultants —Chantilly, VA
- $45 - $60 an hour
- Full-time
- Background check
- Construction site
- English
- Health savings account
- Health insurance
Quick Apply
1d
Site Supervisor - Low voltage & Telecommunications
Tri State Life Safety & Electric Systems Inc. —Washington, DC
- $40 - $45 an hour
- Full-time
- Background check
- Clean driving record
- Management
- Travel reimbursement
- Paid holidays
Quick Apply
Customer Service Advisor
Flagship Carwash —Chantilly, VA
- Part-time
- Background check
- No high school diploma
- Maintenance
Quick Apply
Clinician - Dumfries, VA
Beacon Specialized Living —Dumfries, VA
- $85,000 - $88,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Writing skills
- Licensed Clinical Social Worker
Quick Apply
6d
Site Manager
The Fishing School —Washington, DC
- $25 - $30 an hour
- Part-time
- Microsoft Word
- Classroom
- Microsoft Excel
- Paid time off
- Professional development assistance
Quick Apply
Construction Site Manager
Fine Line Trim LLC —Manassas, VA
- $45,000 - $65,000 a year
- Extended hours
- Construction site
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
13d
Superintendent - Restaurant Interiors - Washington, DC
Michael Page —Washington, DC
- $90,000 - $110,000 a year
- Hospitality
- Construction site
- 5 years
- Fuel card
7d

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site manager jobs near woodbridge, va

Call Center Manager (On-Site)

F.H. Furr -
Manassas, VA

Quick Apply

Job Details

Full-time
$70,000 - $100,000 a year

Qualifications

Customer communication

Full Job Description

Call Center Manager (Onsite – Manassas, VA)

Position Summary

F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our headquarters in Manassas, Virginia. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams. The Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. F.H. Furr provides residential plumbing, heating, cooling, and electrical services throughout the Mid-Atlantic region and is headquartered in Manassas, VA.

Key Responsibilities

Team Leadership & Performance Management

Lead, coach, and develop a team of contact center agents focused on customer service, appointment setting, membership engagement, and revenue generation.
Provide real-time support and guidance on customer interactions, service offerings, policies, procedures, and booking opportunities.
Conduct regular coaching sessions, performance reviews, and performance improvement discussions.
Lead daily huddles, team meetings, and ongoing training initiatives to drive engagement and results.
Support onboarding and training of new hires while reinforcing F.H. Furr's customer-first culture.

Customer Experience & Escalation Management

Manage escalated customer concerns and ensure timely, professional resolution.
Monitor customer interactions and quality scores to identify coaching opportunities and service improvements.
Review customer feedback, surveys, and membership-related interactions to enhance the overall customer experience.
Serve as a key escalation resource during evenings, weekends, and after-hours operations when necessary.

Contact Center Operations

Monitor call queues, service levels, response times, adherence, occupancy, productivity, and overall contact center performance.
Ensure adequate staffing coverage and schedule alignment based on call volume and business needs.
Assign and maintain agent skill groups and routing configurations.
Generate and analyze daily, weekly, and monthly operational reports.
Track and communicate key performance metrics to leadership.

Cross-Functional Partnership

Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness.
Support coordination between the contact center and field teams to ensure seamless customer experiences.
Assist with special projects, acquisitions, system enhancements, testing initiatives, and process improvement efforts.

Administrative & Compliance Responsibilities

Process payroll through ADP, validate employee hours, and administer incentive and spiff programs.
Ensure compliance with company policies, procedures, attendance standards, and performance expectations.
Maintain accurate documentation related to coaching, performance management, and employee development.
Identify workflow improvements that increase efficiency, customer satisfaction, and business performance.

What We're Looking For

Previous management or leadership experience in a call center, contact center, customer service, or appointment-setting environment.
Strong coaching, communication, and employee development skills.
Experience managing KPIs, service levels, conversion metrics, and quality performance.
Ability to analyze operational data and drive continuous improvement.
Strong problem-solving and escalation management capabilities.
Experience with workforce management tools, CRM systems, contact center platforms, and ADP payroll processing preferred.
Ability to thrive in a fast-paced, high-volume service organization.
HVAC, Plumbing, Electrical, Home Services, Retail Services, or Trades industry experience strongly preferred.

Success Measures

Service Level Achievement
Appointment Booking & Conversion Rates
Customer Satisfaction (CSAT)
Quality Assurance Scores
Membership Performance & Retention
Agent Productivity, Utilization & Adherence
Attendance, Engagement & Retention
Escalation Resolution Effectiveness
Coaching & Employee Development Outcomes
Payroll Accuracy & Operational Compliance

Work Location

Onsite – Manassas, VA (F.H. Furr Headquarters)

Join a trusted industry leader and play a key role in delivering exceptional service experiences while supporting the growth and success of F.H. Furr's Plumbing, HVAC, and Electrical business.

F.H. Furr may conduct a pre‑employment background check and drug test, subject to applicable law.

Pay: $70,000.00 - $100,000.00 per year

Quick Apply

Refine Your Search

site manager jobs in woodbridge, va

Call Center Manager (On-Site)

Interiors Manager - Arlington, VA

Site Security Manager

Data Center Site Manager - Polygraph Required

Site Safety Manager (Night Work)

Operations Supervisor

Site Security Manager - (QTS / VA / RZ)

Site Security Manager - VA/TS

Team Lead

Area Manager: Before and After School Program

Earthworks Forman

Senior Civil Engineer - Project Manager

Portfolio Manager, Commercial Landscape - Manassas, VA

AWS (CWI) Certified Welding Inspector or (CAWI) Certified Associate Welding Inspector

Site Supervisor - Low voltage & Telecommunications

Customer Service Advisor

Clinician - Dumfries, VA

Site Manager

Construction Site Manager

Superintendent - Restaurant Interiors - Washington, DC