Top 3837 Improvement Jobs in Worcester, Ma

Quality Assistant
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21.50 - $25.27 an hour
- Microsoft Outlook
- Mid-level
- Databases
- Health insurance
- Dental insurance
Operations Manager Back-end
Precision Castparts Corp. —Worcester, MA
- $130,000 - $170,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Microsoft Office
- Paid holidays
- Health insurance
10d
Designer B
National Grid —Worcester, MA
- $47.01 an hour
- Extended hours
- Mid-level
- Driver's License
- Travel
13d
Quality Control Inspector
American Steel and Aluminum LLC —Auburn, MA
- $30 - $34 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
5d
Manufacturing Careers at Ruland
RULAND MANUFACTURING —Marlborough, MA
- $18 - $40 an hour
- Temporary
- Customer service
- English
- Assembly
- Health insurance
- Dental insurance
Quick Apply
DATA ANALYST
City of Worcester —Worcester, MA
- $71,296.80 - $93,378.77 a year
- Full-time
- Bilingual
- Computer Science
- Mid-level
Outpatient Coder II
UMass Memorial Health —Worcester, MA
- 8 hour shift
- Remote
- Customer service
- Mid-level
- High school diploma or GED
Epic Referral Analyst
Optum —Worcester, MA
- $91,700 - $163,700 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Pass drug screening
14d
Professional Billing- Coding/Education Specialist - REMOTE
UMass Memorial Health —Worcester, MA
- $64,084.80 - $115,336.00 a year
- 8 hour shift
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
Area Manager
Amazon.com Services LLC —Worcester, MA
- $70,000 - $90,900 a year
- Full-time
- Mid-level
- Ability to climb stairs
- Driver's License
- AD&D insurance
- Health insurance
6d
Patient Care Coordinator
Optum —Worcester, MA
- $18 - $32 an hour
- 8 hour shift
- Hybrid work
- 18 years or older
- Microsoft Outlook
- Pass drug screening
Program Manager, Operations Excellence
AbbVie —Worcester, MA
- $109,500 - $208,500 a year
- Full-time
- Hybrid work
- 6 years
- Management
- Analysis skills
- Paid holidays
- Health insurance
Registration Representative 32hrs, 9:30a-6p
UMass Memorial Health —Worcester, MA
- $19.74 - $26.96 an hour
- 8 hour shift
- Surgery
- Computer literacy
- Writing skills
5d
Receptionist / Office Coordinator-Grove St., Worcester, MA - Great Schedule, Great Pay & benefits!
Fallon Health —Worcester, MA
- $21 - $23 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
11d
ASSISTANT VETERANS AGENT
City of Worcester —Worcester, MA
- $69,898 - $91,542 a year
- Full-time
- Bilingual
- Customer service
- Military
Customer Service/ Support Representative
Molex —South Grafton, MA
- $75,000 - $90,000 a year
- Oracle
- Pass drug screening
- Office
- Paid parental leave
- Health savings account
STAFF ASSISTANT III
City of Worcester —Worcester, MA
- $32.03 - $39.04 an hour
- Full-time
- Bilingual
- Computer literacy
- Mid-level
General Manager
Grifols —Worcester, MA
- $74,800 - $112,200 a year
- Full-time
- Nursing
- 3 years
- Finance
- Paid holidays
- Health insurance
4d
Specialty Navigator
Optum —Worcester, MA
- $18 - $32 an hour
- Full-time
- Writing skills
- Pass drug screening
- English
7d
Process improvement Consultant - Warehouse Operations
Cardinal Health —Boylston, MA
- $90,600 - $116,460 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health savings account

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improvement jobs near worcester, ma

Quality Assistant

BEHAVIORAL HEALTH NETWORK INC -
Worcester, MA

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Job Details

$21.50 - $25.27 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

High school diploma or GED
Data-driven problem-solving

Full Job Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence across the Commonwealth, we are seeking a Quality Assistant to join our Corporate Quality Assurance team in Worcester. This role supports compliance monitoring, data management, performance measurement, accreditation readiness, and continuous quality improvement across BHN programs.

What We Offer:

Purpose-Driven Work – Support the quality and integrity of behavioral health services that make a meaningful difference in people’s lives.
Organization-Wide Impact – Help programs maintain accurate data, strong documentation, and readiness for regulatory and accreditation reviews.
Meaningful Quality Improvement – Contribute to practical improvements that strengthen program performance and service outcomes.
Broad Organizational Exposure – Collaborate with Quality Assurance, program staff, leadership, and other corporate teams across BHN.
Professional Growth – Build experience in healthcare quality, compliance, analytics, accreditation, reporting, and performance improvement.
Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
Comprehensive Benefits – Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

Collect, validate, and maintain program-level quality and performance data across multiple BHN programs.
Generate routine quality, compliance, audit, and performance reports for program and leadership review.
Assist with developing and maintaining dashboards, scorecards, charts, and other data visualizations.
Review documentation using standardized audit tools, checklists, and established quality indicators.
Support internal compliance reviews and preparation for external reviews involving CARF, MassHealth, DPH, CMS, managed care entities, and other regulatory or accreditation bodies.
Compile audit evidence, supporting documentation, and follow-up materials for quality reviews and leadership reporting.
Track corrective-action plans, assigned follow-up items, timelines, and implementation status with Quality Supervisors and program leadership.
Identify data discrepancies, documentation gaps, and emerging trends and communicate findings to the appropriate team members.
Assist with data collection for grants, contracts, accreditation, regulatory reporting, and organizational initiatives.
Support quality-improvement initiatives using established methods, including PDSA cycles and action planning.
Participate in committees, workgroups, project meetings, and department meetings; document minutes and track action items.
Help develop, organize, and maintain policies, procedures, workflows, standard operating procedures, training materials, and job aids.
Support satisfaction surveys, outcome measurements, performance-measurement plans, and special quality projects.
Maintain organized departmental databases, electronic records, and quality documentation while protecting confidential agency, employee, and client information.

Who You Are:

High School Diploma or GED required; an Associate’s Degree in Healthcare Administration, Public Health, Business Administration, Human Services, Quality Management, or a related field is preferred.
At least one year of experience in healthcare, quality assurance, compliance, administrative support, data management, or a related field preferred.
Experience with Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, electronic health records, or healthcare reporting systems preferred.
Strong organizational, analytical, and problem-solving skills, with the ability to manage responsibilities across multiple programs.
Ability to analyze data, identify trends, maintain accuracy, and communicate findings clearly.
Excellent verbal and written communication skills and the ability to work professionally with program staff, leadership, and other stakeholders.
Ability to manage multiple priorities, meet deadlines, respond to changing needs, and refocus after interruptions.
Ability to maintain confidentiality, work independently and collaboratively, and develop proficiency with additional software and reporting systems.
Ability to work on-site in Worcester.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another. If you’re ready to make a meaningful difference as part of a mission-driven organization, we’d love to hear from you.

Pay Range: $21.50-$25.27

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

improvement jobs in worcester, ma

Quality Assistant

Operations Manager Back-end

Designer B

Quality Control Inspector

Manufacturing Careers at Ruland

DATA ANALYST

Outpatient Coder II

Epic Referral Analyst

Professional Billing- Coding/Education Specialist - REMOTE

Area Manager

Patient Care Coordinator

Program Manager, Operations Excellence

Registration Representative 32hrs, 9:30a-6p

Receptionist / Office Coordinator-Grove St., Worcester, MA - Great Schedule, Great Pay & benefits!

ASSISTANT VETERANS AGENT

Customer Service/ Support Representative

STAFF ASSISTANT III

General Manager

Specialty Navigator

Process improvement Consultant - Warehouse Operations

I want to receive the latest job alert for improvement in worcester, ma

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