Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Development
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Our North America organization continues to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
We are recruiting a talented individual for a full-time role in Account Retention on Processors and Community Institutions team within our US Issuers organization, which focuses on retention of affiliate issuers and development of relations. This includes dealing with external payment consultant companies, developing proposals, negotiating contracts and selling value added services including but not limited to Mastercard Advisors.
Role
In this high-profile, customer facing position, you will partner with Banks to identify business opportunities and challenges and deliver solutions.
- Coordinate outreach to thousands of affiliate issuers and their payment processors in community bank and credit unions segment, to achieve volume and revenue growth goals.
- Develop proposals and negotiate contracts with banks, credit unions or their payment consultants.
- Manage relationships with payment consultant companies, payment processor partners and respond to RFPs
- Work closely with a large diverse cross-functional team within Mastercard to achieve revenue targets and increase market share within your assigned customer segment.
- Identify customer needs and customer strategies for growth and identify and pursue opportunities to deliver solutions and drive profitability, revenue growth and value creation for both Mastercard and customers.
- Identify inputs and assumptions for business cases and financial models required to support customer relationship and associated agreements, ensuring US and global (where applicable) linkage of resources and information sharing. Ideal candidate will demonstrate ability to independently develop business cases.
- Coordinate thought leadership engagements with influencer parties and customers
- Manage process improvement initiatives within Processors and Community Issuers segment.
All About You
- Self-starter, highly organized, collaboration minded, solutions and results driven
- Comfortable with financial modeling and ambitious to meet and exceed sales targets.
- Strong interpersonal skills and ability to build strong working relationships at all levels including C-suite executives
- Able to coordinate multiple customer contract agreement processes.
- Understanding business and market dynamics, Mastercard’s product and service specifications and applications, and your customers’ strategies and needs in order to identify opportunities and design tailored solutions which meet the customer’s needs.
- Able to converse and provide insightful viewpoints on Mastercard platforms, products and services, explain to customers how they can leverage Mastercard’s offerings for their own business needs and communicate complex technological concepts with clarity and conviction.
- Keeping pace with cutting edge technology trends and events that impact Mastercard’s platforms, products and services, visualize the “big picture” and understand the interdependencies between related inputs and their implications on current and future business goals/outcomes.
- Ideal candidate will have 5 years or more sales and account management experience or from working at payment networks, payment processors, community banks, credit unions or payment consultants.
- Strong written and verbal communication skills.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact
[email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $126,000 - $202,000 USD
Miami, Florida: $126,000 - $202,000 USD
New York City, New York: $151,000 - $242,000 USD
Purchase, New York: $145,000 - $232,000 USD
