Top 353 Desk Jobs in Wyoming

Customer Service Manager
307 RACING MANAGEMENT, LLC —Casper, WY
- $65,000 a year
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
Managed Services Help Desk Technician
Hub Orion —Wyoming
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
7d
Front Desk Associate
The Scout INN —Cody, WY
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Employee discount
Quick Apply
7d
Office Manager / Front Desk
Hometown Dental —Sheridan, WY
- $23 - $26 an hour
- Full-time
- Dental office
- Management
- US work authorization
- Retirement plan
Quick Apply
3d
Patient Care Coordinator
Alliance Therapy and Chiropractic —Rock Springs, WY
- $17 - $22 an hour
- Full-time
- Clinic
- In-person
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
9d
Front Desk Coordinator I with Override
Smile Doctors —Casper, WY
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
10d
Systems HelpDesk Technician
Blue Cross Blue Shield of Wyoming —Cheyenne, WY
- Full-time
- Hybrid work
- Background check
- Customer service
- Office
- Paid holidays
- Health insurance
Help Desk Tech II
Memorial Hospital of Sweetwater County —Rock Springs, WY
- Full-time
- Hospital
- Writing skills
- English
Executive Assistant
St. Joseph's Children's Home —Torrington, WY
- $62,000 - $72,000 a year
- Full-time
- 5 years
- Mid-level
- Office
8d
Patient Scheduling Coordinator
ST JOHNS HEALTH —Jackson, WY
- $22.68 - $27.00 an hour
- Full-time
- Research
- High school diploma or GED
- Clinic
Reception/Medical Assistant
Memorial Hospital of Converse County —Wheatland, WY
- PRN
- Administrative experience
- High school diploma or GED
- Communication skills
Reception/Scheduler
Memorial Hospital of Converse County —Douglas, WY
- PRN
- Administrative experience
- High school diploma or GED
- Communication skills
Reception
Memorial Hospital of Converse County —Douglas, WY
- Full-time
- Administrative experience
- High school diploma or GED
- Communication skills
3d
FRONT DESK
RAWCT LLC —Rawlins, WY
- Weekends as needed
- Inventory management
- Computer literacy
- Hotel
Quick Apply
4d
Front Desk Agent
Travelodge Cheyenne —Cheyenne, WY
- Full-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- 401(k)
Quick Apply
8d
Front Desk Agent (Hotel Terra)
Hotel Terra & Teton Mountain Lodge, a Noble House Hotel —Jackson Hole, WY
- From $21 an hour
- Part-time
- Hotel
- Front desk
- Computer skills
- Commuter assistance
- 401(k)
Front Desk Representative (Full-Time, Seasonal) - Winter 26/27
GRAND TARGHEE RESORT —Alta, WY
- Weekends as needed
- Computer literacy
- Basic math
- High school diploma or GED
Office Manager
Skull Bracket LLC —Laramie, WY
- $20 - $26 an hour
- Part-time
- Google Workspace
- Office
- Administrative experience
Quick Apply
8d
Adult Services Specialist
Albany County Public Library —Laramie, WY
- $17.85 an hour
- Weekends as needed
- Bilingual
- Background check
- Hospitality
- Health insurance
- Dental insurance
Quick Apply
14d
Front Office Coordinator/Administrative Assistant
Basin Vision Center —Cody, WY
- $16 - $20 an hour
- Full-time
- Private practice
- High school diploma or GED
- In-person
- 401(k)
- Paid time off
Quick Apply
3d

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desk jobs near wyoming

Customer Service Manager

307 RACING MANAGEMENT, LLC -
Casper, WY

Apply Now

Job Details

$65,000 a year

Qualifications

Computer operation
Customer communication
Coaching
Team development
Mentoring
Data interpretation
Productivity software

Full Job Description

Job Summary

The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability.

Supervisory Responsibilities

Recruits, selects, and onboard customer service team members with a strong focus on service excellence.

Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies.

Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery.

Approves bi-weekly timecards, manages attendance, and prepares overtime reports.

Conducts timely, constructive performance evaluations using data-driven assessments.

Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.

Duties and Responsibilities

Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines.

Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery.

Establishes clear expectations, performance standards, and accountability practices.

Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions.

Keeps the team updated on changes to products, services, policies, and procedures.

Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary.

Collects, analyzes, and reports data on guest complaints, service performance, and team metrics.

Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations.

Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations.

Identifies operational inefficiencies and recommends improvements to leadership.

Participates in budget planning, contributing insight on staffing, service tools, and resource needs.

Performs additional duties and special projects as assigned.

Required Skills/Abilities

Strong leadership and supervisory capabilities.

Excellent verbal and written communication skills.

Advanced understanding of customer service principles.

Highly organized with exceptional attention to detail.

Proven ability to resolve complex customer issues using independent judgment.

Strong critical thinking skills with the ability to analyze data and make informed decisions.

Skilled in coaching, mentoring, and driving continuous improvement.

Proficient with Microsoft Office and related software tools.

Education and Experience

Bachelor’s degree preferred.

Minimum three years of experience in high-level customer service.

Minimum two years of supervisory or leadership experience.

Physical Requirements

Prolonged periods working at a desk and on a computer.

Ability to move throughout the facility during the workday.

Ability to stand or walk for extended periods.

Ability to lift up to 50 pounds as needed.

Apply Now

Refine Your Search

desk jobs in wyoming

Customer Service Manager

Managed Services Help Desk Technician

Front Desk Associate

Office Manager / Front Desk

Patient Care Coordinator

Front Desk Coordinator I with Override

Systems HelpDesk Technician

Help Desk Tech II

Executive Assistant

Patient Scheduling Coordinator

Reception/Medical Assistant

Reception/Scheduler

Reception

FRONT DESK

Front Desk Agent

Front Desk Agent (Hotel Terra)

Front Desk Representative (Full-Time, Seasonal) - Winter 26/27

Office Manager

Adult Services Specialist

Front Office Coordinator/Administrative Assistant

I want to receive the latest job alert for desk in wyoming

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