Top 5711 Patient experience manager Jobs in Yonkers, Ny

Patient Experience Administrator
Montefiore Einstein —Yonkers, NY
- $88,000 - $110,000 a year
- Full-time
- Hospital
- Writing skills
- Inpatient
People Leader HR Partner
Northwell Health —New York, NY
- $85,090 - $147,220 a year
- Full-time
- 3 years
- Bachelor's degree
- Experience equivalent to degree accepted
Senior Clerk
Montefiore Einstein —Yonkers, NY
- $29.94 an hour
- Part-time
- Microsoft Word
- Management
- Hospital
2d
Clinical Research Coordinator
Burke Rehabilitation Hospital —White Plains, NY
- $70,000 a year
- Full-time
- Hospital
- HIPAA
- Inpatient
Outpatient Physical Therapist
Reddy Care Physical and Occupational Therapy —Howard Beach, NY
- $90,000 - $110,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
6d
Radiology, Pediatrics (ATTENDING)
Montefiore Einstein —Bronx, NY
- $450,000 - $525,000 a year
- Email
- Medicine
- Surgery
- Children
- Dental insurance
- Vision insurance
Case Manager
Absolute Authorizations —Orangeburg, NY
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
2d
Registered Nurse Case Manager
United Hospice, Inc. —New City, NY
- $80,000 - $100,000 a year
- Full-time
- Background check
- Nursing
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply
Lead Groomer
FranPartners LLC —Scarsdale, NY
- $24 - $26 an hour
- Full-time
- Mid-level
- Mentoring
- Cleaning
- Paid time off
Quick Apply
Occupational Therapist
Ahava Medical —Brooklyn, NY
- $150,000 - $200,000 a year
- Full-time
- Anatomy knowledge
- Inpatient
- Mid-level
- Health insurance
Quick Apply
Clinical Pharmacy Manager
Montefiore Einstein —Bronx, NY
- $161,200 - $201,500 a year
- Full-time
- Management
- Writing skills
- Inpatient
Psychiatric Mental Health RNs
Christian Health —Wyckoff, NJ
- $40 - $48 an hour
- 12 hour shift
- Nursing
- Psychiatry
- RN License
- Free parking
- Paid holidays
Medical Oncologist/Hematologist
Mount Sinai Health System —Jamaica, NY
- $342,000 - $347,000 a year
- Full-time
- Medicine
- Inpatient
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
Licensed Practical Nurse - Case Manager
People Care, Inc. —Brooklyn, NY
- $30 - $35 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- 401(k)
Quick Apply
10d
RN Case Manager - Home Care
Special Touch Home Care —Brooklyn, NY
- $45 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- Paid time off
Quick Apply
Nurse Manager Interventional Radiology
BronxCare Hospital Center —Bronx, NY
- From $145,000 a year
- Full-time
- Acute care
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Home Care Marketer (Field-Based)
PLATINUM HOME HEALTH CARE —Brooklyn, NY
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Travel
- 1 year
Quick Apply
8d
Outpatient Physical Therapist
Reddy Care Physical and Occupational Therapy —Whitestone, NY
- $90,000 - $110,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
13d
Outpatient Occupational Therapist
Reddy Care Physical and Occupational Therapy —Roslyn, NY
- $90,000 - $110,000 a year
- Part-time
- Mid-level
- Outpatient experience
- Clinic
- Continuing education credits
- Health insurance
Quick Apply
6d
Outpatient Physical Therapist
Reddy Care Physical and Occupational Therapy —Far Rockaway, NY
- $90,000 - $110,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
13d

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Patient Experience Administrator

Montefiore Einstein -
Yonkers, NY

Apply Now

Job Details

Full-time
$88,000 - $110,000 a year

Qualifications

Bachelor's degree
Clinical performance metrics
Healthcare performance metrics analysis

Full Job Description

City/State:

Yonkers, New York

Grant Funded:

Department:

NPG - Patient Experience

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

8.5 HOURS

Pay Range:

$88,000.00-$110,000.00

Job Summary

The Patient Experience Administrator is responsible for managing health system strategic initiatives and programs geared specifically to enhancing the patient experience at Montefiore as measured by the HCAHPS and other surveys that factor into Montefiore's national CMS Star Ratings. Specifically, the Administrator's primary focus will be coaching front-line healthcare staff and supporting managers and leaders in patient experience related efforts. These may include for nurses practices of frequent nurse rounds, nurse manager rounds, and engaging patient-facing staff to support best patient experience practices. This administrator must have prior clinical experience and work experience in this field as well as familiarity with data analysis and patient experience performance measures. This individual will work closely with Leaders of Patient Experience, other team members in the Network Performance Group, and campus-based clinical and operations leaders. The Administrator will need to manage programs, schedules, timelines, and teams in achieving performance outcomes.

Essential Functions

Plan, implement and oversee Patient Experience projects and training programs that support the mission and strategic goals of the institution. For example, direct performance improvement projects that lead to improved patient experience measures on Montefiore's clinical inpatient units.
Undertake special projects to accelerate improvement in customer satisfaction and patient experience
Compile and organize data relating to training program impact on patient experience and clinician performance.
Lead and manage project team meetings as directed by leadership.
Demonstrate capacity to complete work under deadline and prioritize activities to achieve prioritized goals.
Demonstrate capacity to work independently and as a team member.
Demonstrate openness, initiative and cultural humility in interfacing with workforce and community members with diverse backgrounds and perspectives.
Demonstrate capacity to coordinate RCC courses and schedules under supervision of team leadership.
Manage fiscal planning and budget for the team.

Qualifications

Bachelors Degree Required
Masters Preferred
5+ years of experience - with at least 2+ years of experience in clinical healthcare and/or patient experience domain Required
Demonstrated ability to take initiative with projects and lead others through projects
Excellent organizational and project management skills including attention to detail, planning and time management skills
Ability to operate within, and contribute to, a collaborative environment
Excellent writing skills- able to compose effective memos and compose formal communication to others
Excellent reading comprehension and verbal communication skills
Excellent data analysis skills
Appreciates and practices empathic communication
Listens attentively to others
Deals well with ambiguity, complexity and conflict
Excellent knowledge of the healthcare environment and how care delivery operate in inpatient and outpatient settings.
Thrives in diverse workplace environments, readily appreciates difference, equity and belonging

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Apply Now

Refine Your Search

patient experience manager jobs in yonkers, ny

Patient Experience Administrator

People Leader HR Partner

Senior Clerk

Clinical Research Coordinator

Outpatient Physical Therapist

Radiology, Pediatrics (ATTENDING)

Case Manager

Registered Nurse Case Manager

Lead Groomer

Occupational Therapist

Clinical Pharmacy Manager

Psychiatric Mental Health RNs

Medical Oncologist/Hematologist

Licensed Practical Nurse - Case Manager

RN Case Manager - Home Care

Nurse Manager Interventional Radiology

Home Care Marketer (Field-Based)

Outpatient Physical Therapist

Outpatient Occupational Therapist

Outpatient Physical Therapist

I want to receive the latest job alert for patient experience manager in yonkers, ny

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