Top 1211 Business contact fedex Jobs

Contact Center Agent II (Remote)
TicketSummit —Edgewater, FL
- Remote
- Mid-level
- Windows
- Paid holidays
- Health insurance
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FedEx Ground BC (FedEx Experience REQUIRED)
Confidential —Davenport, FL
- $60,000 - $78,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid time off
Quick Apply
FedEx Custom Critical needs Teams to run Hazmat/Time Sensitive NO TOUCH FRIEGHT.
Revolution Recruiting LLC —Rockford, IL
- $1 per mile
- Full-time
- Background check
- Clean driving record
- Hazmat Endorsement
- Paid training
Quick Apply
7d
Assistant Business Contact
K&R Express Services, Inc. —Saco, ME
- $60,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
FedEx Delivery Driver – $140–$150/Day | Weekly Pay
RWS Logistics, Inc. —Mabelvale, AR
- $140 - $150 a day
- Overtime
- Background check
- Clean driving record
- DOT physical examination
- Paid training
- Health insurance
Quick Apply
4h
Experienced FedEx BC (Business Contact)
Athenex Logistics Inc —Richmond, CA
- $250 - $300 a day
- Full-time
- Mid-level
- Bachelor's degree
- In-person
- Relocation assistance
Quick Apply
FedEx Delivery Driver
DRB DELIVERY,INC —New Haven, IN
- From $140 a day
- Part-time
- Background check
- Clean driving record
- DOT physical examination
- Paid training
- Health insurance
Quick Apply
4h
FEDEX Local Shuttle Tractor Driver - CDL w Doubles
Confidential —Mahtomedi, MN
- $35 - $40 an hour
- Urgently hiring
- Local
- English
- CDL A
- Profit sharing
- 401(k)
Quick Apply
Receptionist/Office Coordinator
STRADLING YOCCA CARLSON & RAUTH —Santa Barbara, CA
- $50,000 - $60,000 a year
- Overtime
- Google Workspace
- Microsoft Outlook
- Office
Quick Apply
12d
Ops Supervisor - Station
FedEx —La Crosse, WI
- $24.75 - $38.43 an hour
- Full-time
- Military
- Basic math
- Public speaking
12d
Business Support Assistant
Popli Design Group —Rochester, NY
- $20 - $26 an hour
- Full-time
- Clean driving record
- Writing skills
- Office
Quick Apply
Business Contact - Manager Minimum 2 years experience
JH BDT, Inc a Fed Ex Ground Contractor —Portage, MI
- From $52,000 a year
- Weekends as needed
- Clean driving record
- Management
- Military
- Paid time off
- 401(k) matching
Quick Apply
FedEx Delivery Driver
Mumford & Son Trucking —Staunton, VA
- From $150 a day
- Urgently hiring
- Background check
- Clean driving record
- DOT physical examination
- Paid training
- Paid time off
Quick Apply
10h
Forklift Operator II
FedEx Supply Chain, Inc —Edwardsville, KS
- $23.50 an hour
- Customer service
- Ability to walk for extended periods
- Basic math
- Paid jury duty
- Paid parental leave
12d
FedEx Delivery Driver – Earn Up to $225/Day | $400 Sign-On Bonus |
CT South Corp. —Savannah, GA
- $140 - $225 a day
- Urgently hiring
- Background check
- Clean driving record
- DOT physical examination
- Paid training
- Health insurance
Quick Apply
4h
HR Coordinator
Draeger Medical Systems, Inc. —Andover, MA
- $25.10 - $30.14 an hour
- Hybrid work
- Mid-level
- Office
- Administrative experience
- Free parking
- Paid holidays
FedEx Delivery Driver | $27/Hour | No CDL Required | Weekly Pay
RAS Express Services —Glenwood Springs, CO
- From $27 an hour
- Urgently hiring
- Background check
- Clean driving record
- DOT physical examination
- Paid training
- Health insurance
Quick Apply
10h
FedEx Business Contact Manager
KTK Carriers —Milwaukee, WI
- $50,000 - $60,000 a year
- Weekends as needed
- Background check
- DOT physical examination
- Pass drug screening
- Paid time off
- Flexible schedule
Quick Apply
1d
Forklift Operator II
FedEx Supply Chain, Inc —Edwardsville, KS
- $23.50 an hour
- Customer service
- Ability to walk for extended periods
- Basic math
- Paid jury duty
- Paid parental leave
12d
Retail Merchandising Field Specialist
Channel Partners —Keene, NH
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)

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Contact Center Agent II (Remote)

TicketSummit
Edgewater, FL

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Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

De-escalation techniques
Conflict de-escalation
Windows
Order issue resolution
Client interaction via phone calls

Full Job Description

Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.

We’re excited to announce an opportunity to join the TicketNetwork team as Contact Center Agent II – BOH! This role is a key position within our operations, serving as the critical link between customers and sellers. You’ll handle support inquiries across multiple channels, via phone, chat, and email, while ensuring that all order, event, and delivery details are communicated accurately and efficiently to all appropriate parties. This position offers the chance to deepen your expertise, contribute to seamless customer experiences, and play an integral role in driving operational excellence.

This position requires you to have a Computer with Windows OS (No Chromebook or Mac). Please note that we will have to install specific applications on your computer.

Primary Responsibilities:

Handling inbound and outbound support calls, website chats, and emails, with the intent of resolving all first level support.
Acts urgently on escalated support calls, website chats, and emails from customers and sellers ensuring a positive customer and seller experience.
Being the intermediary between customer and seller (ie. relaying delivery information to clients, coordinating pickups, confirming delivery, etc.)
Acting as a liaison via Freshdesk between customers and sellers on behalf of the company.
Refills and Relists orders via point of sales and partner sites to assist customers.
Fields inbound and outbound support calls, emails, or chats for partner sites.
Answering questions from peers related to customer ticket requests.
Contacts selling partners and FedEx via telephone, email, or support ticket to discuss and confirm delivery details, and provide updates.
Communicates with other internal departments and stakeholders as necessary.

Required Skills and Experience:

Must be able to make and receive calls and de-escalate/troubleshoot customer and broker order issues with relative ease.
Must have been a Tier 2 agent for at least 3 months.

Schedules Available:

12:00 PM - 9:00 PM EST - Monday, Tuesday, Thursday, Friday and Saturday (Sunday and Wednesday OFF)

Benefits:

Flexible remote scheduling
Medical, Dental and Vision as well as additional employer and employee paid benefits
Generous PTO, Floating Holidays, Mental Health days and company observed holidays
401k and employer match
Annual voucher for live event tickets
Much more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

business contact fedex jobs

Contact Center Agent II (Remote)

FedEx Ground BC (FedEx Experience REQUIRED)

FedEx Custom Critical needs Teams to run Hazmat/Time Sensitive NO TOUCH FRIEGHT.

Assistant Business Contact

FedEx Delivery Driver – $140–$150/Day | Weekly Pay

Experienced FedEx BC (Business Contact)

FedEx Delivery Driver

FEDEX Local Shuttle Tractor Driver - CDL w Doubles

Receptionist/Office Coordinator

Ops Supervisor - Station

Business Support Assistant

Business Contact - Manager Minimum 2 years experience

FedEx Delivery Driver

Forklift Operator II

FedEx Delivery Driver – Earn Up to $225/Day | $400 Sign-On Bonus |

HR Coordinator

FedEx Delivery Driver | $27/Hour | No CDL Required | Weekly Pay

FedEx Business Contact Manager

Forklift Operator II

Retail Merchandising Field Specialist

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