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Outbound Sales and Enrollment Coordinator - Work from Home

Sagility -
New York State

Apply Now

Job Details

Full-time
$16 - $17 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Work from home
Employee assistance program
Vision insurance
Life insurance

Qualifications

Objection handling (sales technique)
Customer records maintenance
Record keeping
Spanish
Customer relationship building
Phone communication
Client rapport building
English
Lead Conversion
High school diploma or GED
Phone canvassing
Sales management systems proficiency
CRM system proficiency
Achieving sales targets
Video conferences (communication methods)
Solution selling approach
Customer interaction during outreach
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Job title

Outbound Sales and Enrollment Coordinator - Work from Home

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Outbound Sales and Enrollment Coordinator - Work from Home

Job Description:

BroadPath, a Sagility Company, is hiring experienced Outbound Sales and Enrollment Coordinators to join our remote team! We are hiring for both English-only and bilingual Spanish-English roles. Ideal candidates are consultative sales professionals who combine persuasive communication with empathy and precision, ensuring every interaction is both impactful and compliant. Responsible for proactively reaching out to prospective individuals to generate interest, assess eligibility, and drive enrollment into healthcare or public assistance programs, this role combines consultative selling with education, guiding individuals through program benefits, requirements, and next steps to support informed decision-making. The position requires confident outbound calling, strong listening skills, and the ability to overcome objections while maintaining compliance with privacy and regulatory standards. Success in this role comes from building rapport quickly, delivering clear and persuasive communication, and consistently meeting outreach and enrollment performance goals. Please note, this is not a licensed sales role.

Compensation Highlights

Base Pay:
- English-only: Starting at $16 per hour
- Bilingual Spanish-English: Starting at $17 per hour
Pay frequency: Weekly pay

Schedule Highlights

Schedules can fall between the hours of Monday-Saturday, 9:00 AM - 8:00 PM Eastern Time, and will be assigned based on business needs

Responsibilities

Engage members using a consultative approach, uncovering needs and providing tailored solutions that build trust and drive enrollment
Demonstrate exceptional attention to detail when verifying eligibility, collecting data, and updating CRM systems
Conduct outbound calls to individuals who may qualify for healthcare and/or public assistance, following approved scripts and compliance guidelines
Verify eligibility requirements by gathering demographic, household, and income information from members
Educate members on Medicaid benefits, enrollment steps, required documentation, and timelines
Assist with applications by walking members through the process or directing them to appropriate resources
Maintain accurate, timely, and complete records in CRM or eligibility systems to ensure compliance and operational excellence
Identify barriers (such as lack of documents, confusion about requirements, or language needs) and provide solutions or escalate to support teams
Ensure compliance with HIPAA and state/federal regulations during all interactions
Promote a positive member experience by showing empathy, professionalism, and patience, especially when working with vulnerable or underserved populations
Meet performance metrics, including call volume, quality assurance scores, first-call resolution, and enrollment targets
Be receptive to feedback for continuous improvement
Document and report member DNC and program opt-out requests

Qualifications

High School Diploma or equivalent
Minimum 1 year of experience in consultative sales, scheduling, or retention, with a strong focus on objection handling
Proven ability to confidently initiate high-volume outbound calls and engage individuals
Proven ability to build rapport quickly and lead persuasive, consultative conversations
Strong listening skills with the ability to uncover needs and respond with clear, confident solutions
Comfortable handling objections and guiding conversations toward enrollment or conversion outcomes
Excellent verbal and written communication skills
Ability to follow call scripts while maintaining a natural and conversational tone
Strong attention to detail when collecting, verifying, and documenting information
Ability to navigate multiple systems and update CRM or data entry platforms efficiently
Self-motivated with the ability to meet performance metrics in a fast-paced outbound environment
Ability to work remotely with reliable internet and a distraction-free workspace

At BroadPath, a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.

What to Expect:

On-camera participation during interviews, training, team meetings, and regular check-ins.
Face-to-face discussions sparking collaboration and engagement
A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions.

Benefits:

Medical, Dental, and Vision coverage.
Life Insurance.
Short-Term and Long-Term Disability options.
Flexible Spending Account (FSA).
Employee Assistance Program.
401(k) with employer contribution.
Paid Time Off (PTO).
Tuition Reimbursement.

BroadPath, a Sagility Company, may conduct background checks, previous employment verifications, and education verifications, based on position requirements

Diversity Statement

At BroadPath, a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!

Equal Employment Opportunity/Disability/Veterans

If you need accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process

BroadPath, a Sagility Company is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Compensation: BroadPath a Sagility Company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Location:

Work@Home USAUnited States of America

Apply Now

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