About Catalytic Health Partners
At Catalytic Health Partners (CHP), we are passionate about reshaping healthcare. CHP is a population health management organization with an unwavering focus on accountability and great member outcomes. We believe all members should determine their healthcare goals. Our role is to help them achieve those goals. Educating each member about their health, health issues, and treatment options – at their level of understanding – is core to our work. Our member care model brings three powerful elements together: people, technology, and data. We combine caring, personalized, in-home member engagement with convenient digital connectivity and advanced, highly current analytics. CHP turns data into information, information into insight, and insight into timely, exceptional and compassionate member care.
CHP maintains a team of exceptional individuals who contribute a powerful combination of industry acumen and clinical assessment skills, an open heart and soul dedicated to great member outcomes, an ability to continually “see” the member and engage with them always in an approachable, compassionate manner. We continually seek candidates who bring forth knowledge with an abundance of kindness and empathy. Successful team members demonstrate a softer “bedside manner” as they allay the fear, guilt, and uncertainty that many individuals experience in the face of major healthcare and life challenges. Every individual on our team considers the member as a human being and not a case number or chart. They value and accept every member for who they are – from their economic values to their belief and value systems, to their healthcare desires and choices. To us, true healthcare is about listening to what lives inside our member’s hearts and helping them step forward on their path to wellbeing with confidence.
Position Summary
Director of Behavioral Health | Coach | Innovator
Join our executive leadership team and use your leadership skills to support the organization in defining and achieving its future. The Director of Behavioral Health supports the team members in achieving their potential and meeting organizational and member goals. In collaboration with the Director of Physical Health and CEO, the Director of Behavioral Health provides leadership, planning, and coaching to ensure daily services and clinical environments meet the highest levels of quality and performance consistent with the CHP policies, and within Federal and other state established standards. Director of Behavioral Health is accountable for new program ideation, design and delivery, supported by others in the organization. The Director of Behavioral Health will work collaboratively with others on the leadership team on operational aspects of the business such as: assures compliance with contractual metrics, coordinates BH services, oversees staff supervision, coordinates care with community/health plan organizations.
Total Compensation
- Base Pay: Starting at $105,000
- Bonuses: Opportunity to earn up to an additional 20% of base salary as bonuses each year. We bonus in May and November of each year.
Benefits
- Company pays for your health insurance, dental insurance and a life insurance policy. That is a $8500 value not coming out of your paycheck
- Options to add vision insurance, short term disability, long term disability and other insurances if desired
- 28 Paid days off per year
- 9 holidays (New Years Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, day after Thanksgiving, Christmas Eve and Christmas Day).
- 15 days of accrued PTO
- 1 Personal Day
- 1 Birthday
- 2 Educational PTO days
- 401k with employer match of 4%
Essential Functions
· Provide direct supervision to the behavioral health team, consisting of licensed and unlicensed staff. Participates in therapy sessions as needed in a supportive and beneficial manner to the staff and members.
· Monitor, track and trend clinical service delivery and outcomes to ensure the services meet contractual and company goals.
Accountable for organizational and team performance
· Hold staff accountable for member outcomes, personal and team performance
· Collaborate in huddles, meetings, and process documentation to create best practices for integrated care and develop a system of communication between staff members, community organizations as well as with other CHP staff involved in the ongoing operation of the program.
· Ensures adequate staffing and scheduling practices to meet the needs of CHP members. Assess staffing and scheduling practices for organizational effectiveness and maintain accountability for assigned staffing metrics.
· Analyzes facts, establishes best practices, identifies performance gaps and operational barriers and offers solutions. Leads teams to implement solutions with accountability for results
· Maintain a level of curiosity and use active listening skills to help uncover potential unanswered questions and/or emerging issues. Be creative in helping the staff and members discover ways to reach closer to their goals.
· Accountable for leading other team members in the formulation of goals with members that are based on the member’s personal desires, assisting the team in finding motivators for the members and rewards that are meaningful and inspiring to the member as well as aligned with the achievement and our mission.
· Be available and responsive. Follow-up on any questions or issues in a timely, thorough manner – even when the needs extend beyond “normal” business hours.
· Work alongside others on the CHP team to develop education and training to further the CHP journey to deeper integrated care and increased behavioral health training and skills
· Keep comprehensive notes and records and be timely in reporting. Develop and maintain cohesive communication patterns with all team members with respect to progress, recommendations, and/or potential issues that surface as the member’s plans unfold. Protect information in relation to healthcare guidelines for behavioral health and HIPAA, while supporting the integration of care delivery and team building to support member.
Minimum Requirements Experience
- Master’s degree in a behavioral health field required and a minimum of (4) years or more experience in behavioral health.
- Minimum of 5 year of leadership/program management experience required.
- Licensed as an LPC, LCSW or Clinical Psychologist required.
Knowledge / Skills / Abilities
- Ability to develop strong professional relationships with team members and foster a sense of teamwork and collaboration across all sites.
- Competency in administrative, clinical, management and supervisory tasks.
- Knowledge of the behavioral health care delivery system in Arizona.
· Willingness to think outside of the box to design new programs to meet member and staff needs
- Knowledge of management techniques and supervisory best practices.
- Knowledge of staff development, process improvement methods and outcome activities.
- Ability to develop, analyze and monitor the annual programmatic budget for the applicable area.
· Willingness to take accountability for results, adapt approaches and processes to achieve results in alignment with the organization’s culture
- Strong written, oral and interpersonal communication skills and good organizational skills.
- Must be able to work in a diverse, multi-cultural environment and be sensitive to the service population’s cultural and socioeconomic characteristics.
- Must have ability to maintain confidentiality; and exhibit mature judgment and emotional stability
- Serves as positive role model in demonstrating professional and caring attitudes and behaviors towards the individuals we serve, their families, co-workers, and guests.
- Contributes to effective teamwork by combining skills and energy in a coordinated effort with individuals we serve, their families, supervisors, co-workers and outside agencies.
- Proficiency in typing, using computer software, i.e., EHR/EMR systems, Word, and Excel.
Certifications/Other
Valid Arizona driver’s license.
Independently licensed practitioner in Arizona
Job Type: Full-time
Pay: From $105,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Medical Specialty:
Application Question(s):
- What would you like us to know about you as we review your resume and qualifications?
Education:
Experience:
- Leadership: 5 years (Preferred)
License/Certification:
- Behavioral Health License in AZ (Required)
Work Location: In person
