Top 168044 Director of customer service Jobs

Regional Director
Cadence Education —Charlotte, NC
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Clinical Director - DMD/DDS
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Executive Director
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Senior Director of Customer Service
Advanced Ground Systems Engineering —Cincinnati, OH
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Director of Accounting
HealthPoint —Renton, WA
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Director of Institutional Advancement
St. Thomas's Day School —New Haven, CT
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Executive Director
Helping Hearts California, LLC. —San Bernardino, CA
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Director of Utilization Management
OCEANS HEALTHCARE —Shreveport, LA
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Director, Network Products
Virtuoso, Ltd. —Remote
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Associate Medical Director - Primary Care
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12d
Program Director Complex & Legacy Giving | Vancouver, Washington
PeaceHealth —Vancouver, WA
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Clinical Service Director, Vision
Petaluma Health Center —Petaluma, CA
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Regional Director

Cadence Education -
Charlotte, NC

Apply Now

Job Details

Full-time
$70,000 - $95,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer communication
Staff supervision
Resource allocation (project management tasks)
Team supervision
English
Decision making
Data interpretation
Managing budgets as an executive education administrator
Achieving project delivery timelines
Team motivation (leadership skill)
General management

Full Job Description

Company Overview:

Regional Director

NC Region

Cadence Education is currently in search of our next Regional Director in North Carolina.

Our overall mission is to provide parents with peace of mind by giving children an exceptional education every fun-filled day in a place as nurturing as home. This mission can only be accomplished through a team of passionate childcare professionals who combine their talents to provide an unparalleled level of care and compassion for children and their families. Our research-based curriculum and home-based environments are anything but a “daycare” – we are the evolution of early education.

Our schools are staffed with individuals who are talented, fun, and genuinely enthusiastic about child development and learning. We encourage collaboration and cherish open-communication in each school and with our corporate office. We work hard to create an outstanding work-life balance by supporting leaders and staff members every step of the way. For additional information about Cadence, please visit www.cadence-education.com.

Enjoy the many benefits of working Full Time at Cadence Education.

Competitive compensation
Yearly Salary Range: $70,000 - $95,000
100% childcare tuition discount
NEW! 401(k) with employer match
Comprehensive benefit package for all full-time employees, including:
Paid time off that increases with seniority
Paid holidays
Medical, dental, vision options available
Additional life, disability, and retirement plans
Educational and professional development
Tuition reimbursement
Company-paid life insurance
Pet insurance
Paid CDA

The benefits listed above apply only to Full Time eligible employees.

Cadence Education is one of the premier early childhood educators in the United States, operating over 325 private preschools and elementary schools across 30 states. With over 30 years in business, we have developed an unparalleled expertise in preparing students to thrive in the next step of their childhood.

Job Description:

JOB SUMMARY:

Under the direction of the Regional Vice President, the Regional Director operates a region of schools with a focus on leadership, financial management, business administration, program quality and customer service to achieve our Company’s Brand Promise of delivering exceptional education.

ESSENTIAL FUNCTIONS:

1. Ensures school standards are maintained in accordance with the expectations set out by licensing authorities, ancillary government programs and company policies and procedures. Creates and implements a strategic plan to drive results and manages resources to achieve a competitive advantage.
2. Keeps abreast of current and possible future policies, practices, and trends in the organization, at the competition, and in the marketplace.
3. Assists our Directors to develop an operating business plan to address growth strategies and processes to drive schools to achieve and surpass revenue goals, profitability and business goals and objectives. Assists Directors to continually address issues that ensure the health, safety and security of children, staff, and facilities at all times.
4. Identifies and monitors key financial indicators to gauge performance, identify trends and suggest strategies that can impact results. Seeks out current grants and available accreditation assistance.
5. Establishes and maintains systems to ensure all company initiatives and policies regarding safety and supervision are implemented and the schools are safe, clean, home like and educational.
6. Addresses and communicates new state or company policies to appropriate people to ensure all communication remains updated.
7. Establishes and maintains effective customer relationships through positive, engaging customer interactions, and uses customer insights to build and deliver solutions that exceed customer expectations

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be interpreted as an exhaustive list of all responsibilities and duties required of employees assigned to this job.

MARGINAL/ADDITIONAL FUNCTIONS:

1. Assists with other department functions as assigned.

JOB QUALIFICATIONS:

Knowledge, Skills, and Abilities:

Must have the ability to travel.
Must have the ability to work nights and weekends as needed.
Must be a successful leader of people, have strong leadership skills and the ability to motivate a team.
Must be able to decide how to allocate people, time and other resource to create, execute, and accomplish an operating or project plan on time and within budget.
Must have solid analytical and problem-solving skills along with the ability to utilize the appropriate management techniques to plan, organize, control and coordinate activities.
Must be able to manage priorities in a dynamic environment and adapt to change quickly and positively.
Must demonstrate ability to be self-directed, as well as demonstrate excellent organizational, analytical and interpersonal skills.
Must be able to work as a team member with peers, other managers, staff and leadership.
Must possess good customer service and communications skills, the ability to work with professionals and maintain confidentiality standards.
Requires ability to read, write and communicate effectively in English.

Education or equivalency:

Requires a bachelor’s degree in Business, Early Childhood Education or related field; or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.

Experience:

Requires a minimum of seven (7) years of progressively responsible experience that demonstrates a high level of understanding of the required knowledge, skills and abilities.
Experience must include demonstrated leadership ability, preferably working in a related management position in an education setting.
Multi-site leadership experience

#CR

Cadence Education is an Equal Opportunity Employer.

Apply Now

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