Top 23 Eastlake cardiovascular Jobs

Medical Call Center Representative
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- 8 hour shift
- HIPAA
- Organizational skills
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Medical Call Center Representative - Full-time
Eastlake Cardiovascular PC —Rochester Hills, MI
- 8 hour shift
- HIPAA
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Insurance Verification & Billing Specialist
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- 8 hour shift
- Research
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
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Medical Receptionist - Part time
Eastlake Cardiovascular PC —Rochester Hills, MI
- Part-time
- Organizational skills
- Communication skills
- Cardiology
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Medical Assistant Full/Part Time
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Part-time
- Customer service
- Mid-level
- Organizational skills
Quick Apply
Medical Receptionist
Eastlake Cardiovascular PC —Rochester Hills, MI
- 8 hour shift
- Private practice
- HIPAA
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Lead Receptionist / Call Center Lead
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Full-time
- Mid-level
- Continuous improvement
- Leadership
- Health insurance
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Scheduling Coordinator
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- 8 hour shift
- Medical office experience
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Vascular Ultrasound Technologist
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Full-time
- Clinic experience
- Mid-level
- Outpatient experience
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Medical Assistant - MA
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Full-time
- Ability to walk for extended periods
- BLS Certification
- HIPAA
Quick Apply
Clinic RN - Part Time
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Part-time
- RN License
- Mid-level
- Clinic
Quick Apply
Cardiac Sonographer (Echo Tech)
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Full-time
- Mid-level
- Outpatient experience
- 3 years
Quick Apply
Patient Development Champion (RN)
Eastlake Cardiovascular PC —Rochester Hills, MI
- Full-time
- Patient monitoring
- RN License
- BLS Certification
- Paid holidays
- Disability insurance
Quick Apply
Sonography Operations Supervisor
Eastlake Cardiovascular PC —Rochester Hills, MI
- 8 hour shift
- Mid-level
- Outpatient experience
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Non-Invasive Cardiologist
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Full-time
- Medicine
- Hospital
- Inpatient
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Registered Nurse (RN) - Full Time
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- 8 hour shift
- RN License
- BLS Certification
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Patient Development Champion (Medical Assistant)
Eastlake Cardiovascular PC —Macomb, MI
- Full-time
- BLS Certification
- Mid-level
- Outpatient experience
- Paid holidays
- Disability insurance
Quick Apply
Interventional Cardiologist
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Full-time
- Medicine
- Hospital
- Inpatient
Quick Apply
Lead Medical Assistant
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- Full-time
- Private practice
- BLS Certification
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Nuclear Medicine Technologist
Eastlake Cardiovascular PC —Rochester Hills, MI
- Full-time
- Private practice
- Patient monitoring
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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Medical Call Center Representative

Eastlake Cardiovascular PC -
Saint Clair Shores, MI

Quick Apply

Job Details

Part-time | Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Phone communication
Telephone systems

Full Job Description

Medical Call Center and Customer Service Representative – Full Time or Part Time
St. Clair Shores Location

Job Summary
Eastlake Cardiovascular, PC is a large cardiovascular medical practice dedicated to providing the most advanced diagnostic, preventive and therapeutic options for the entire spectrum of cardiac and vascular diseases. We are a well-established cardiovascular practice with over 100 employees, with three locations, and are committed to fostering a collaborative and professional work environment where team members thrive.

We are seeking a dedicated and experienced full-time or part-time Medical Call Center Customer Service Representative to join our team. This role focuses solely on supporting our call center, requiring exceptional telephone skills, attention to detail, and a warm and professional demeanor. As the first point of contact for our patients calls, you will play a key role in delivering an outstanding patient experience while maintaining smooth office operations.

Eastlake Cardiovascular offers competitive benefits, including medical, dental, vision through BCBS, Short-Term Disability (STD), paid holidays, PTO, and a weekly 8-hour shift schedule.

Responsibilities and Duties

Answer and manage incoming calls professionally and courteously, promptly addressing patient inquiries, routing calls as needed.
Record detailed and accurate messages, including patient name, date of birth, contact information, reason for the call, and urgency.
Efficiently direct calls to the appropriate department, staff member, or healthcare provider.
Manage 100-150 inbound call per day for high-volume cardiology practice, providing prompt, compassionate, and accurate patient service while maintaining a calm and efficient demeanor.
Schedule, reschedule, and cancel appointments accurately and efficiently.
Schedule cardiology appointments, diagnostic tests (such as echo, stress tests, Holter monitors), and follow-up visits while ensuring referral and insurance requirements being met.
Answer general patient inquiries regarding office hours, directions, services, and basic procedures.
Triage patient concerns and symptoms using established cardiology protocols, escalating urgent issues to clinical staff or on-call providers.
Relay non-clinical test results or direct patients to the appropriate provider.
Maintain HIPAA compliance while documenting all interactions in the EHR (such as EPIC, ECW, Cerner)
Collaborate and communicate effectively with staff members, including nurses, physicians, and administrative staff.
Verify insurance coverage, obtain authorizations, and communicate preparation instructions for cardiac procedures.

Qualifications and Skills

Strong telephone and communication skills are a must, with the ability to manage a high volume of calls calmly and efficiently.
Proficiency in using Electronic Medical Records (EMR) systems; Epic experience preferred.
Excellent organizational skills with attention to detail and accuracy.
Customer service-focused, with a positive, compassionate attitude towards patients and coworkers.
Ability to multitask and prioritize in a fast-paced medical office environment.
Self-motivated, team-oriented, and adaptable to evolving needs.
Prior experience in a medical office or similar setting preferred.

Benefits

Competitive pay and benefits package, including medical, dental, and vision for full-time and ACA 30+ employees.
401k Option and Company paid Short-Term Disability for eligible full time
Paid time off - vacation and sick time (Combined Time Off - CTO)
A supportive and team-oriented workplace with a focus to work-life balance.
Opportunities for professional growth within a supportive team environment.

Schedule

Full time or part time positions at our St. Clair Shores and Rochester Hills office.
Monday through Friday, 8-hour shifts with no night or weekend shifts.

We are committed to providing exceptional care and service to our patients and fostering a collaborative and rewarding workplace. If you take pride in delivering outstanding customer service and thrive in a dynamic medical environment, we encourage you to apply!

How to Apply
Submit your updated resume or CV with a brief cover letter outlining your relevant experience to email/online application link.

Quick Apply

Refine Your Search

eastlake cardiovascular jobs

Medical Call Center Representative

Medical Call Center Representative - Full-time

Insurance Verification & Billing Specialist

Medical Receptionist - Part time

Medical Assistant Full/Part Time

Medical Receptionist

Lead Receptionist / Call Center Lead

Scheduling Coordinator

Vascular Ultrasound Technologist

Medical Assistant - MA

Clinic RN - Part Time

Cardiac Sonographer (Echo Tech)

Patient Development Champion (RN)

Sonography Operations Supervisor

Non-Invasive Cardiologist

Registered Nurse (RN) - Full Time

Patient Development Champion (Medical Assistant)

Interventional Cardiologist

Lead Medical Assistant

Nuclear Medicine Technologist

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