Top 23635 Internet technical support Jobs

Internet Technical Support Representative I
Mediacom Communications Corporation —Waseca, MN
- $14.50 - $15.50 an hour
- Overtime
- Hybrid work
- Computer literacy
- Windows
- High school diploma or GED
- Wellness program
- Paid holidays
Virtual SLPs Are A Need For Upcoming SY, Read Below If You're Passionate About Working With Children
ProCare Therapy —Yukon, OK
- School experience
- Mid-level
- Master's degree
Quick Apply
Internet Technical Support Representative I
Mediacom Communications Corporation —Gulf Breeze, FL
- $15.50 - $17.88 an hour
- Overtime
- Hybrid work
- Computer literacy
- Windows
- High school diploma or GED
- Wellness program
- Paid holidays
IT Support Specialist
Progress Rail —Albertville, AL
- Full-time
- Microsoft Excel
- Heavy lifting
- Office
- Health savings account
- Paid holidays
IT Support Specialist
Bakkavor USA —Charlotte, NC
- $30 - $32 an hour
- Full-time
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Remote Tier 2 Technical Support - High-Speed Fiber Internet
ModSquad —Alabama
- Part-time
- Remote
- Mid-level
3d
Technical Support Agent
PAR —Remote
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Customer Technical Support Specialist
SIR solutions —New Haven, CT
- $19 - $21 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Technical Support Analyst (Su-Th 9:00a-5:30p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Technical Support Analyst (Fr-Tu 11:30a-8:00p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Technical Support Representative
Lifted, an Upwork Company™ —San Francisco, CA
- Contract
- Remote
- Computer literacy
- Mid-level
Quick Apply
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
IT Support Tier I
ACF Technologies, Inc. —Remote
- $18 - $21 an hour
- On call
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Tier 1 Technical Support Representative (REMOTE WISCONSIN)
Aureon —La Crosse, WI
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Remote Technical Support Advisor
Encoura —Nashville, TN
- $13 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- English
- Paid training
- Work from home
Quick Apply
6d
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
10d
Technical Support Specialist (Hybrid-Remote or Remote)
MatterHackers —Remote
- $20 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Writing skills
- COVID-19 protective measures
- Health savings account
Technical Support Associate - PH
Compass Experience Labs —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply

I want to receive the latest job alert for internet technical support

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

internet technical support jobs near

Technical Support jobs in Remote

Technical Support Agent jobs in Remote

Senior Technical Support jobs in Remote

Technical Support Associate jobs in Remote

Technical Support Analyst jobs in Remote

IT Support jobs in Remote

Technical Support Specialist jobs in Remote

IT Support Specialist jobs in Albertville, AL

Technical Support Representative jobs in San Francisco, CA

IT Support Specialist jobs in Charlotte, NC

Technical Support jobs in Alabama

Technical Support Representative jobs in Jacksonville, FL

Remote Call Center Representative jobs in Austin, TX

Technical Support Representative jobs in Austin, TX

Entry Level Chat Support jobs in New York State

Technical Support Representative jobs in Maryland

Technical Support Representative jobs in South Bend, IN

Technical Support Representative jobs in Broomfield, CO

Remote Work Home Technical Support jobs in California

Technical Support Representative jobs in Kansas City, MO

Internet Technical Support Representative I

Mediacom Communications Corporation -
Waseca, MN

Apply Now

Job Details

Full-time
$14.50 - $15.50 an hour

Benefits

Wellness program
Internet reimbursement
Paid holidays
Dental insurance
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Customer relationship building
Sales needs analysis
Client rapport building
Windows
High school diploma or GED
Customer engagement
Desktop applications
Productivity software
Technical Proficiency

Full Job Description

Training Starts: Monday, July 27, 2026!

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence, operating in 22 states and employing a team of over 4,000 people, with a mission to bridge the digital divide between America’s major cities and smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation.

As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

Position Overview:

Take incoming calls in a call center environment, assisting internet and phone customers with technical service issues, including software configuration. Provide the best customer experience from the beginning to the end of each call. Build customer loyalty by using active listening and the provided troubleshooting call flows to resolve technical issues with cable, internet, home, and mobile phone services on the first call. The first six months will be on-site in the office as Mediacom provides the training for your new role.

Position Schedule- Fully Hybrid at 6 months:

Month 1-3: Training (onsite)
Month 4-5: Live calls, ongoing training as needed (onsite)
Month 6: Full hybrid schedule rotation (25% onsite, 75% work from home)

Company Benefits:

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team, including:

$1000 Sign-On Bonus!
Company Provided Equipment
Hybrid schedule! The first six months will be fully on-site while Mediacom provides training for your new role. After successfully completing training, you’ll transition to a hybrid schedule—25% in-office and 75% remote—provided your performance remains successful.
Health, vision, and dental insurance!
Paid vacation, holidays, and flex paid time off!
401K with generous company match!
Pay increases through self-guided training!
Monthly commission potential!
Shift differential pay increase for evening shifts!
Bi-weekly performance bonus opportunity!
Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services is provided!
Education Enrichment up to $5,000 per year for qualified employees!
Employee Wellness Program!
Pain on-the-job training and opportunity to promote!

Position Responsibilities:

Provide exceptional customer service and drive sales by naturally guiding customers toward the right solutions.
Introduce services to both new and existing customers and confidently recommend upgrades that enhance value while maximizing every interaction.
Adapt effectively to a fast-paced and continuously evolving work environment.
Demonstrate strong multitasking skills, including the ability to talk, type, read, and actively listen while navigating multiple systems and maintaining customer engagement.
Meet or exceed attendance expectations and maintain adherence to scheduled work hours.
Meet or exceed established sales goals and performance objectives.
Meet or exceed monthly quality assurance and scored call performance metrics.
Educate customers on product features, benefits, and available promotions in a clear, accurate, and compelling manner.
Address customer concerns and objections professionally, turning challenges into positive outcomes whenever possible.
Build rapport quickly and foster positive, lasting customer relationships through every interaction.

Position Requirements:

High school diploma or GED required; associate degree preferred.
1–2 years of experience in customer service; previous experience in an inbound call center preferred.
Technical support experience preferred, with the ability to translate information into customer-friendly solutions.
Demonstrated ability to multitask effectively (speaking, typing, and navigating multiple systems simultaneously).
Knowledge of common consumer internet software, including various browsers and email platforms, preferred.
Basic proficiency with Microsoft Windows and email applications.
Strong customer service skills, including listening skills, processing detailed information, and the ability to establish rapport with customers.
Excellent written and verbal communication skills in a fast-paced, performance-driven environment.
Experience in a dual-monitor environment preferred, with the ability to quickly toggle between systems.
Minimum typing speed of 30+ WPM.
Flexibility to work evenings, weekends, holidays, and overtime as needed.
Ability to identify customer needs and recommend solutions that drive value and results; sales experience a plus.
Strong problem-solving skills.
Basic knowledge of Microsoft Windows and experience using email programs.

Why Join Us?

Make an impact: Help customers save money and get the most value from their services - every call matters!
Uncapped Potential: Your performance drives your Successes, with opportunities to exceed goals and grow your earnings.
Career Growth: We invest in you development with ongoing training, coaching, and advancement opportunities.
Team Environment: Work alongside supportive leaders and teammates who celebrate wins and help you succeed.
Fast-Paced & Engaging: No two calls are the same - stay challenged, sharp, and motivated every day.

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.

Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer: The salary range for this position is $14.50 - $15.50 per hour. When making a job offer, we consider several factors, including years of related work experience, relevant skills and qualifications, education level, and certifications/licenses.

#LI-Hybrid

#IND1

Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact [email protected] or dial 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.

Apply Now

Refine Your Search

internet technical support jobs

Internet Technical Support Representative I

Virtual SLPs Are A Need For Upcoming SY, Read Below If You're Passionate About Working With Children

Internet Technical Support Representative I

IT Support Specialist

IT Support Specialist

Remote Tier 2 Technical Support - High-Speed Fiber Internet

Technical Support Agent

Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]

Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]

Customer Technical Support Specialist

Technical Support Analyst (Su-Th 9:00a-5:30p)

Technical Support Analyst (Fr-Tu 11:30a-8:00p)

Technical Support Representative

Tier 1 Technical Support Representative (REMOTE IOWA)

IT Support Tier I

Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Remote Technical Support Advisor

Tier 1 Technical Support Representative (REMOTE IOWA)

Technical Support Specialist (Hybrid-Remote or Remote)

Technical Support Associate - PH

I want to receive the latest job alert for internet technical support

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected