Top 51811 It services consulting services Jobs

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IT Support Technician

Wolf Consulting, LLC -
Monroeville, PA

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

IT department experience

Full Job Description

Wolf Consulting, LLC is the region's trusted leader in computer support and cloud services for small and mid-size businesses. For more than 37 years, we’ve been serving and satisfying our clients by relieving their technology worries so that they can concentrate on growing their businesses and realizing their goals. We have consistently been honored as a Top Managed Services Provider (MSP) and have been named one of the Best Places to Work in Western Pennsylvania for nine years.

We are seeking an experienced IT Support Technician (Tier 2/Tier 3) to join our quickly growing manged service team. This person should have at least five years of hands-on IT experience, enjoys working in a team environment, and thrives on mentoring less experienced team members.

This is a hybrid position. After the initial onboarding and training period, this person will work two days per week in our office in Monroeville and three days per week remotely from a home office.

IT Support Technicians are responsible for handling tier 2/tier 3 requests on our help desk including:

User and computer account maintenance
Microsoft Windows Server infrastructure and storage
Microsoft 365 and Office 365 implementation and support
Microsoft Azure implementation and support
Familiar with remote management and monitoring tools
Familiar with scripting and automation
Backups, disaster recovery, and business continuity
Cyber Security
Firewalls, Switches and Wireless Access Points

Requirements

Preferred candidates for this role will have:

5+ years of experience in the support of a variety of Microsoft networks for small and mid-size businesses.
Associates or Bachelor’s degree in Information Technology, or have equivalent IT support experience, certifications, and/or training.
Relative industry certifications including Microsoft, CompTIA, etc.
Familiarity with ConnectWise or similar ticketing system for time and record keeping.
Excellent customer service skills and initiative to go the extra mile for our clients and team members.

Benefits

Join Wolf Consulting’s team as an IT Support Engineer and enjoy:

Being a team member of the strongest and fastest-growing IT networking company in the region.
Working in a fun, energetic, and team-oriented hybrid work environment.

Our commitment to helping you grow professionally with training and career advancement opportunities including certification testing support, training, and reimbursement.
Competitive salary and benefits package including 100% employer paid medical, vision and dental insurance at the employee level, generous PTO and holiday offerings, 401(k) Plan with company match, performance bonus, and monthly cell phone stipend.
Limited on-call hours for technical employees.
Social events and volunteering opportunities inside and outside the office.

FOR MORE INFORMATION OR TO APPLY:

For more information about Wolf Consulting, LLC, please visit www.wolfconsulting.com.

For more information about current employment opportunities at Wolf Consulting, LLC please visit www.wolfconsulting.com/careers.

Wolf Consulting, LLC does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Wolf Consulting, LLC website Powered by Workable.

Quick Apply

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it services consulting services jobs

IT Support Technician

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Fractional IT Support Technician

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Full-Time Occupational Therapy Assistant-(OTA)

Registered Nurse (RN) – Inpatient Acute Care Rotating Schedule

Registered Nurse (RN) Sub-Acute Rehab

Registered Nurse (RN) – Inpatient Acute Care

Aquatics Coordinator

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