Top 56 Menlo medical clinic Jobs

EMR Success Manager
BillionToOne —Remote
- $179,521 - $200,641 a year
- Remote
- 5 years
- HIPAA
- Master's degree
- Paid parental leave
- Paid time off
Prenatal Account Support Representative
BillionToOne —Los Angeles, CA
- $108,174 - $128,991 a year
- Remote
- Hospital
- HIPAA
- Mid-level
- Paid parental leave
- Paid time off
Prenatal Account Executive
BillionToOne —Fayetteville, NC
- $136,869 - $248,269 a year
- Remote
- Hospital
- HIPAA
- Mid-level
- Paid parental leave
- Paid time off
Prenatal Senior Account Executive
BillionToOne —Remote
- $136,869 - $248,269 a year
- Remote
- Hospital
- HIPAA
- 3 years
- Paid parental leave
- Paid time off
Executive Director of MMC
Stanford Health Care- University Health Care Alliance —Menlo Park, CA
- $99.70 - $132.11 an hour
- Full-time
- Clinic
- Bachelor's degree
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
6d
Part -Time General/Plastic/ER Surgeon,(Saturdays Only)
Minor Surgery Bay Area —Menlo Park, CA
- $150 - $200 an hour
- 8 hour shift
- Private practice
- Surgery
- Outpatient experience
- Flexible schedule
Quick Apply
Medical Assistant II
Stanford Health Care- University Health Care Alliance —Menlo Park, CA
- $28.29 - $36.07 a year
- Full-time
- Background check
- BLS Certification
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
11d
Medical Support Assistant
US Veterans Health Administration —Anchorage, AK
- $40,736 - $66,203 a year
- Part-time
- Hybrid work
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
Client Services Associate I, Prenatal
BillionToOne —Union City, CA
- $28.90 an hour
- Full-time
- Spanish
- Medical office experience
- Laboratory experience
- Paid parental leave
- Paid time off
Certified Medical Assistant | Facial Plastic Surgery & Aesthetics
OG Aesthetics —Menlo Park, CA
- $30 - $35 an hour
- Full-time
- Surgery
- Medical office experience
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
6d
Senior Program/Project Coordinator
Stanford Health Care —Menlo Park, CA
- $45.94 - $59.73 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Software Engineer, Digital Experiences
BillionToOne —Menlo Park, CA
- $190,081 - $297,321 a year
- Hybrid work
- 5 years
- Salesforce
- Office
- Paid parental leave
- Paid time off
Prenatal Regional Sales Manager, Gulf Coast
BillionToOne —Remote
- $205,509 - $313,209 a year
- Remote
- Analysis skills
- Recruiting
- Senior level
- Paid parental leave
- Paid time off
Prenatal Regional Sales Manager, North Atlantic
BillionToOne —Jersey City, NJ
- $205,509 - $313,209 a year
- Remote
- Analysis skills
- Recruiting
- Senior level
- Paid parental leave
- Paid time off
Prenatal Regional Sales Manager, DMV
BillionToOne —Bethesda, MD
- $205,509 - $313,209 a year
- Remote
- Analysis skills
- Recruiting
- Senior level
- Paid parental leave
- Paid time off
Manager, EH&S and Environment of Care
Stanford Health Care —Menlo Park, CA
- $57.42 - $76.09 an hour
- Full-time
- Hospital
- Bachelor's degree
- Military encouraged
Prenatal Regional Sales Manager, Northern Los Angeles
BillionToOne —Santa Clarita, CA
- $187,272 - $309,972 a year
- Remote
- Analysis skills
- Recruiting
- Senior level
- Paid parental leave
- Paid time off
Medical Director - Edison, NJ
Raritan Animal Hospital —Edison, NJ
- $200,000 - $250,000 a year
- Email
- Internal Medicine
- Patient care
- Senior level
- Continuing education credits
- Paid parental leave
Licensed Clinical Social Worker or Social Work Clinician: Multi-specialty Clinic Base
Lucile Packard Children's Hospital Stanford —Menlo Park, CA
- $52.32 - $61.60 an hour
- Full-time
- Master of Social Work
- Management
- Licensed Clinical Social Worker
Client Services Associate I, Oncology
BillionToOne —Union City, CA
- $28.90 an hour
- Full-time
- Spanish
- Office
- Bachelor's degree
- Paid parental leave
- Paid time off
7d

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EMR Success Manager

BillionToOne
Remote

Apply Now

Job Details

$179,521 - $200,641 a year

Benefits

Paid parental leave
Paid time off
Parental leave
401(k) matching

Qualifications

Managing technical support teams
Customer communication
Systems integration
Project management experience in technology
Managing teams in a customer support role
Tooling
Triage
Performance management
Schedule management
Collaboration with product development teams
Healthcare privacy protection
Leading team collaboration initiatives
Scalability
Managing projects
Cross-functional team management
Cross-functional communication
Stakeholder management

Full Job Description

A Rare Opportunity to Shape the Future of Genomics

Join a team of brilliant, passionate innovators determined to transform healthcare. At BillionToOne, we've built a category-defining, publicly traded company on Nasdaq where transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle on our mission to make life-changing diagnostics accessible to all. We don't just aim for incremental improvements; we build products that are 10x better than anything that exists today.

Our scientists, engineers, sales executives, and visionaries are united by an unwavering commitment to changing the standard of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion, and every innovation you contribute helps remove the fear of the unknown from some of life's most critical medical moments.

If you're driven by purpose, energized by innovation, and ready to help shape the future of precision medicine at scale, this is where you belong.

BillionToOne is hiring a EMR Success Manager to lead a customer-facing support team responsible for ensuring customers are successful with their EMR integrations. This manager will run day-to-day operations for the EMR Success function, provide technical leadership during escalations, and partner cross-functionally to improve the integration experience end-to-end.

This is a hands-on people manager who can balance customer outcomes, operational rigor, and technical triage. Travel is required.

Responsibilities:

Lead and develop the EMR Success team
- Manage, coach, and develop EMR Integration Specialists responsible for successful implementations and ongoing client support, proactively identifying and breaking through customer and internal barriers to drive customer success.
- Create clear operating rhythms (intake, prioritization, escalation, customer communications, post-mortems) and ensure consistent execution across the team, delivering best-in-class field and clinic-level support.
Drive customer success for EMR integrations
- Ensure customers are successfully implemented and supported across the full integration lifecycle, including implementation planning and cross-functional coordination.
- Oversee key activities such as workflow assessment, roll-out planning, training/change management, go-live support, and post go-live planning.
- Ensure the team provides end-user training and maintains high customer satisfaction.
Be the technical point for triage + escalation (Software Product Manager mindset)
- Lead triage of integration issues and changes; ensure ownership, urgency, and clear resolution paths.
- Partner with internal technical teams to "navigate and champion IT project requests," unblock dependencies, and drive timely resolution.
- Develop clear and documented playbooks for the team to follow.
Build scalable processes and improve the system
- Develop and continuously improve documented, scalable processes for implementation and ongoing EMR support, optimizing solution offerings and implementation workflows.
- Build metrics and reporting around customer health, backlog, SLA performance, go-live readiness, and recurring issue themes.
Partner cross-functionally
- Serve as a liaison across Sales and external stakeholders to improve onboarding, closing of EMR integrations and customer experience both for our customers and the sales team.
- Ensure the team effectively educates internal and external partners on EMR integration processes and best practices.

Qualifications:

5+ years of experience in EMR integrations, interoperability, healthcare IT, lab systems, or related domains.
3+ years leading teams and scaling cross-functional programs (people leadership + program ownership).
Experience leading a customer-facing technical/support team (people management + performance management).
Strong healthcare integration/program delivery background (EMR implementations, portals, or similar), aligned with end-to-end EMR integration work.
Proven project/program management experience managing timelines, customers, and schedules.
Ability to work cross-functionally and manage stakeholder expectations internally and externally.
Strong technical aptitude and comfort driving issue triage in ambiguous situations.
Willingness to travel (up to ~50% depending on customer needs).
Experience partnering with Engineering/Product teams on integration tooling, automation, monitoring, and scalability improvements.
Strong understanding of privacy/security requirements in healthcare (HIPAA; preferred familiarity with SOC 2 and audit-ready processes).
Bachelor's degree in Health Informatics, Information Systems, Engineering, or related field preferred (Master's a plus).

Benefits And Perks:

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousand patients
Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for eligible employees (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increase paid time off with increased tenure
Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of (1) competitive base pay, (2) generous equity options offering, (3) corporate bonus program, on top of (4) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation package of up to $260,705 per year, including a base pay range of $179,521 - $200,641 per year.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For more information about how we protect your information, we encourage you to review our Privacy Policy.

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Our revolutionary QCT molecular counting technology enhances disease detection resolution by over a thousandfold using cell-free DNA,a breakthrough that has already transformed the lives of over half a million patients worldwide.

Our Impact

Unity Complete™ is the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample.
Unity Confirm™ enables non-invasive confirmation for high-risk screening results through the capture of intact circulating fetal cells using BillionToOne's Fetal Cell Capture™ Technology.
Our Northstar® liquid biopsy test uniquely combines treatment selection with real-time monitoring, giving oncologists unprecedented precision in cancer care.

Our Growth

From $0 to $400M+ annualized revenue run-rate in just 6 years. In 2025, we completed one of the most successful IPOs for a medical diagnostics company, building on nearly $400M in private funding,including our $130M Series D in 2024 and backed by world-class investors including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest.

Our Recognition

Forbes named us one of America's Best Startup Employers for 2025 and we're Great Place to Work certified, with 100% of our people willing to go the extra mile, even as we've scaled to over 700 employees.

Our Future

Headquartered in Menlo Park with facilities in Union City, CA, and a new lab opening in Austin, TX in 2027, we're continuing to push the boundaries of what's possible in molecular diagnostics. We're just getting started.

Ready to help us change the world, one molecule at a time? Learn more at billiontoone.com

Apply Now

Refine Your Search

menlo medical clinic jobs

EMR Success Manager

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A Rare Opportunity to Shape the Future of Genomics

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