20 Best overnight remote jobs (Hiring Now!)

Case Manager (Remote)
CSS Corp —Remote3.4
Resolve service experience complaints such as warranty eligibility disputes, issues involving normal vehicle operation, cost of repairs, product liability…
Estimated: $15 an hour
Quick Apply
Shift Clinicians
Palouse River Counseling Center —Washington State4.3
24 hours on, 72 hours off rotation. Master’s Degree required – DCR Training Available.
Estimated: $62,400 - $81,812 a year
Quick Apply
Remote LTM EEG Technologist
IntraNerve Neuroscience —Remote4.1
The role of the remote EEG technologist is real time monitoring of continuous and intermittent EEG, detect abnormalities, notify oversight neurologists and…
Estimated: $26.50 - $31.50 an hour
Quick Apply
Seasonal Part-time Customer Care Associate – Nights/Weekends -Remote
BaubleBar —Remote3.3
Bachelor's Degree in communication or related field is preferred but not required. You'll troubleshoot user experiences on BaubleBar.com and be the first to…
Estimated: $34.8K - $44.1K a year
Territory Sales Representative - K-12 Education
Wenger Corporation —Manhattan, NY3.5
A Territory Sales Representative is responsible to proactively pursue all direct sale opportunities in key strategic markets, while maximizing sales in new…
Estimated: $55,000 - $107,000 a year
Overnight Customer Service Representative
TaskUS —Houston, TX3.7
*Efficiently and effectively answer users' software and technical questions*. *Ability to quickly learn and articulate technical concepts*.
Estimated: $29K - $36.7K a year
Call Center: Looking for 100 New Remote Callers
Integral Resources, LLC —Missouri
Answer incoming calls and respond to customer inquiries. Making outbound fundraising and survey calls. Handle customer complaints or concerns with empathy and…
Estimated: From $12.50 an hour
11d
Cardiologist (General and/or Interventional)
Moonlighting Solutions —Remote4.1
No minimum shift requirement - make your own schedule. No minimum shift requirement - make your own schedule. Paid travel and hotel accommodations.
Estimated: $143K - $181K a year
Quick Apply
Hospitality Specialist
Club TAF INC —Remote
Provide assistance and support to the catering team. Help with setting up and organizing catering events. Assist in preparing food and beverages for catering…
Estimated: From $25 an hour
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Client Registration Assistant
Fonemed —Remote3.3
Be comfortable as the first point of contact for all medicals calls, including mental health and crisis intervention calls. Paid vacation and sick time.
Estimated: $17.25 an hour
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9d
Remote Call Center Agent
Home Based Connections LLC —Oklahoma
The successful candidate will be responsible for answering incoming customer calls, chats and/or emails, providing excellent customer service, and resolving…
Estimated: $12.50 - $17.50 an hour
Quick Apply
Central Control Operator 1
Messer North America, Inc. —Stewartsville, NJ3.2
Related Associates Degree in Plant Operations from approved technical Institution in lieu of plant experience. Execution of plant production changes.
Estimated: $56.7K - $71.8K a year
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Resource Center Specialist – Overnight Shift
King & Spalding —Remote4
King & Spalding LLP (K&S) is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal, and…
Estimated: $70,000 - $106,500 a year
Remote Admissions Support Representative (Florida Only)
The Office Gurus —Florida
You will primarily be making warm outbound calls to prospective students who made online inquiries to learn more about degrees in media, art, entertainment,…
Estimated: From $14 an hour
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11d
Remote Home Office Inbound Sales / Customer Service Representative
Road Runner Sports —Remote3.2
Ability to listen to customer needs, make effective recommendations, and apply technical knowledge. An already established work from home environment using your…
Estimated: $16.00 - $16.50 an hour
Quick Apply
3d
Corporate Accounts Representative
The Flying Locksmiths —Remote3.1
We are hiring energetic Corporate Accounts Representatives to help us answer calls, dispatch and schedule techs, respond to emails, grow customer relationships,…
Estimated: From $18 an hour
Quick Apply
2d
Bilingual/Fluent (Arabic) Math and/or ELA Tutor (Grades K-5) -Remote
Air Tutors —Remote4.7
Master the use of Air Tutors' specific tools and technology. Commit to working with the students and groups you are assigned for the entire academic year.
Estimated: $45 an hour
Quick Apply
4d
Call Center Representative (Remote)
HIRD LLC —Tampa, FL5
Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to…
Estimated: $16 an hour
Quick Apply
Virtual Work from home Answering Service Telephone Operator
MatchMD —Remote4
Answering inbound phone calls from patients, doctors, and healthcare staff, determining the emergent need of their request and messaging or connecting them with…
Estimated: $27.2K - $34.4K a year
Quick Apply
Overnight Monitor
Airstream Pressure Washing Inc. —Remote
This is a remote position. The responsibilities for this position will include emailing for late and missed coverage, checking attendance through a digital GPS…
Estimated: $500 - $650 a week
Quick Apply
9d

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Case Manager (Remote)

CSS Corp - 3.4 Remote

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Job Details

Full-time $15 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Referral program

Qualifications

Software troubleshooting
Sales
Customer service
Process improvement
English
Windows
Microsoft Office
High school diploma or GED
Case management
Organizational skills
Root cause analysis
2 years
Communication skills
Under 1 year
Time management

Full Job Description

Job description

Summary/Objective: The role of the Customer Service Representative – Escalations, is to handle cases involving complex and escalated customer issues. Resolve escalated/complex cases where expectations are clearly expressed to customers, customer follow-up times/dates are agreed upon in advance, and compensation for poor customer experiences are relative to the impact on each customer’s background and needs. Interface with car dealers, customers, and other internal business partners to facilitate the diagnosis/repair of vehicle concerns subject to multiple and/or lengthy repair attempts. Conducting research by reviewing vehicle product guides, and interfacing with technical teams and product specialists.

Essential Functions:

Handle cases involving complex and escalated customer issues
Resolve escalated/complex cases where expectations are clearly expressed to customers, customer follow-up times/dates are agreed upon in advance, and compensation for poor customer experiences are relative to the impact on each customer’s background and needs
Interface with car dealers, customers and other internal business partners to facilitate the diagnosis/repair of vehicle concerns subject to multiple and/or lengthy repair attempts
Conducting research by reviewing vehicle product guides, and interfacing with technical teams and product specialists
Resolve sales experience complaints such as poor showroom or F/I interactions, lease-end issues, delivery condition of sold vehicles, providing education and guidance to customers on sales/finance inquiries
Resolve service experience complaints such as warranty eligibility disputes, issues involving normal vehicle operation, cost of repairs, product liability claims, back-ordered parts, loaner cars, and appointment reservations

Other Functions:

Analyze the merits of lemon law claims, support business partners arbitrating such claims, and negotiate settlement terms
Provide expedited handling of customer inquiries received by executives
Handle communications with executive contacts

Work Environment/Physical Demands:

Discussing trouble-ticket activity and incidents in face-to-face meetings with team management
Prolonged sitting at a desk in a supportive office chair.
Typing incident notes, compiling reports and troubleshooting Help Desk incidents to resolution
Work in a call center environment and maintain required business hours.
Handle a high call volume and managing the customer expectations

Required Education/Experience and Competencies:

High School or GED required
Minimum 6 months to 1 year of demonstrated customer service-oriented experience
High level Integrity, understand & abide by our business practices
Willingness to learn (LOB specific product/service, policies & processes), execute and improve
Ability to effectively navigate through desktop tools, applications, and websites
Basic Knowledge on MS Office
Knowledge on Product/Service lie cycle in Automobile industry (Preferred)
Excellent Problem-solving skills with proficiency in identifying issues by performing Root cause analysis
Strong time management and organizational skills to ensure smooth and seamless operations.
Proficiency in keyboarding (35+wpm), Windows-based applications, internet and web browsing
Ability to utilize various documentary and personnel resources to craft case-specific action plans
Ability to craft professional, business-appropriate emails to customers, dealerships, and internal business units
Critical thought and resourcefulness to create unique action plans that are based on each customer’s specific request and pre-existing case history
Ability to document a case’s file properly, provide succinct memos to the case that clearly detail the case manager’s interactions, and attaching properly described files to the case
Ability to work with a sense of urgency
Ability to spot and report areas for continuous process improvement
Must possess excellent oral and written communication skills in English
Ability to express precisely and with clarity
Excellent listening & Probing Skills
Ability to express empathy and exhibit a desire to help others
Provide case handling that is unique and based on each individual customer’s specific needs and schedule
Ability to de-escalate difficult customer issues to full resolution
Focus on creating a satisfying experience for the customer by using professional customer service techniques, personalizing and focusing on adding value
Ability to cope with stress and to remain calm in all customer service situations - remain patient, polite and provide excellent customer service

EEO Statement: CSS Corp. provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities and activities may change at any time with or without notice. CSS_Spon

Job Type: Full-time

Salary: $15.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Experience level:

2 years

Shift:

8 hour shift
Day shift
Night shift

Weekly day range:

Monday to Friday

Work setting:

Remote

Education:

High school or equivalent (Required)

Experience:

Automotive: 1 year (Preferred)
Case management: 2 years (Required)
Customer service: 2 years (Required)

Work Location: Remote

Quick Apply

overnight remote jobs

Case Manager (Remote)

Shift Clinicians

Remote LTM EEG Technologist

Seasonal Part-time Customer Care Associate – Nights/Weekends -Remote

Territory Sales Representative - K-12 Education

Overnight Customer Service Representative

Call Center: Looking for 100 New Remote Callers

Cardiologist (General and/or Interventional)

Hospitality Specialist

Client Registration Assistant

Remote Call Center Agent

Central Control Operator 1

Resource Center Specialist – Overnight Shift

Remote Admissions Support Representative (Florida Only)

Remote Home Office Inbound Sales / Customer Service Representative

Corporate Accounts Representative

Bilingual/Fluent (Arabic) Math and/or ELA Tutor (Grades K-5) -Remote

Call Center Representative (Remote)

Virtual Work from home Answering Service Telephone Operator

Overnight Monitor

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