Top 4419 Purple Jobs | SimplyHired

Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
Healthcare Member Advocate
Senture —Remote
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid time off
Picker
Purple Crow —Winston-Salem, NC
- $18 - $50 an hour
- Heavy lifting
- Basic math
- Warehouse
Quick Apply
Senior Copywriter
Purple Group —Chicago, IL
- $75,000 - $120,000 a year
- Email
- Hybrid work
- English
- Office
- Project management
- Commuter assistance
- Health insurance
Quick Apply
12d
Licensed Client Service & Insurance Support Specialist
Horan Companies, Inc —Baldwinsville, NY
- $28 - $30 an hour
- Full-time
- Background check
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply
Licensed Personal Lines Insurance Sales Advisor (Hybrid)
Horan Companies, Inc —Baldwinsville, NY
- $32 - $35 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Package Handler - Part Time (Warehouse like)
FedEx —Eagle River, WI
- $18.80 - $20.80 an hour
- Part-time
- Warehouse
- Entry level
- Paid parental leave
- Health insurance
Package Handler (Warehouse like)
FedEx —Superior, WI
- $17.75 - $21.25 an hour
- Part-time
- Warehouse
- Entry level
- Paid parental leave
- Health insurance
Publications Adviser
Collegian Media Group —Manhattan, KS
- Email
- Mid-level
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Package Handler - Part Time (Warehouse like)
FedEx —Binghamton, NY
- $18.50 - $19.50 an hour
- Part-time
- Entry level
- Paid parental leave
- Health insurance
Package Handler - Part Time (Warehouse like)
FedEx —Glenwood Springs, CO
- $20.70 - $22.70 an hour
- Part-time
- Entry level
- Paid parental leave
- Health insurance
Seasonal Package Handler - Part Time (Warehouse like)
FedEx —Edgartown, MA
- $22 - $24 an hour
- Part-time
- Entry level
- Paid parental leave
- Health insurance
Package Handler - Part Time (Warehouse like)
FedEx —Sheridan, WY
- From $17.25 an hour
- Part-time
- Entry level
- Paid parental leave
- Health insurance
11d
Package Handler (Warehouse like)
FedEx —Kremmling, CO
- $20.25 - $22.25 an hour
- Part-time
- Entry level
- Paid parental leave
- Health insurance
Package Handler (Warehouse like)
FedEx —Lenexa, KS
- $17.90 - $22.90 an hour
- Part-time
- Warehouse
- Entry level
- Paid parental leave
- Health insurance
Clinical Fellow - Pediatric Speech Language Pathologist
Purple Ink LLC —Indianapolis, IN
- From $69,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Wellness program
- Continuing education credits
Quick Apply
Package Handler (Warehouse like)
FedEx —Willington, CT
- $19.25 - $22.25 an hour
- Part-time
- Entry level
- Paid parental leave
- Health insurance
Physician Assistant or Nurse Practitioner | Fort Worth, TX
NextCare —Fort Worth, TX
- 12 hour shift
- BLS Certification
- Urgent Care
- Mid-level
Quick Apply
4d
Inbound Logistics Coordinator / Freight Coordinator
Purple Crow —Winston-Salem, NC
- $75,000 - $85,000 a year
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
TRAVEL- PHYISICAL THERAPIST
TalentBurst, Inc. —Spruce Pine, NC
- Night shift
- Mid-level
- Outpatient experience
- Clinic
- Health insurance
- Dental insurance
Quick Apply
5d

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Help Desk Call Center Representative

Senture -
Remote

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Job Details

Full-time

Qualifications

High school diploma or GED
Ticketing system technical support

Full Job Description

Overview:

The Tier 1 Helpdesk Call Center Representative (CSR) will be responsible for providing exceptional Tier 1 customer support. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies via phone, chat, and email.

This position is fully remote (work from home).

Important: You must complete assessments! Recruiters will not review your application submission until all assessments are complete.

At the end of the application, you’ll see a screen titled “Digital Interview.” Please wait a moment for the purple link to load—this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.

Qualifications:

High School Diploma or GED.
Ability to successfully pass a federal background investigation and drug screen.
Prior experience as a customer service representative including help desk and ticketing support.
Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Willingness to undergo training for business acumen adoption, service desk operational processes, and information dissemination aligned with a Tier 1 service desk function.
Bilingual a plus

Must successfully pass preemployment criteria testing and when applicable, an internet speed test

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities:

Deliver Tier 1 service desk support for various stakeholders, including insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies.
Assist with account access issues, such as password resets and unlocking accounts for marketplace applications, including COTS products like TIBCO MFT.
Log user inquiries in ServiceNow and assign them to the appropriate internal groups before escalating to Tier 2 support.
Triage inquiries based on marketplace functions and direct them to the relevant marketplace systems or CCIIO business groups, utilizing skills and knowledge acquired through training.
Provide general policy information as supplied by business owners and Tier 2 systems.
Offer process guidance to requesters based on information provided by business owners and Tier 2 support teams.
Perform other duties and tasks as assigned.

Apply Now

Refine Your Search

purple jobs

Help Desk Call Center Representative

Healthcare Member Advocate

Picker

Senior Copywriter

Licensed Client Service & Insurance Support Specialist

Licensed Personal Lines Insurance Sales Advisor (Hybrid)

Package Handler - Part Time (Warehouse like)

Package Handler (Warehouse like)

Publications Adviser

Package Handler - Part Time (Warehouse like)

Package Handler - Part Time (Warehouse like)

Seasonal Package Handler - Part Time (Warehouse like)

Package Handler - Part Time (Warehouse like)

Package Handler (Warehouse like)

Package Handler (Warehouse like)

Clinical Fellow - Pediatric Speech Language Pathologist

Package Handler (Warehouse like)

Physician Assistant or Nurse Practitioner | Fort Worth, TX

Inbound Logistics Coordinator / Freight Coordinator

TRAVEL- PHYISICAL THERAPIST

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