Top 18746 Tier 2 support Jobs

Member Support Representative Tier 2 (Part-Time)
Foodsmart —Remote
- $20.68 - $24.00 an hour
- Part-time
- Remote
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Opportunities for advancement
Quick Apply
12d
Customer Support Engineer (Tier 1 / Tier 2)
STN Inc —San Francisco Bay Area, CA
- Weekends as needed
- Remote
- Mid-level
- Computer networking
- Linux
Quick Apply
Tier 2 - Support Specialist (East Coast)
Odaseva —New York, NY
- $90,000 - $100,000 a year
- 6 years
- English
- Presentation skills
Tier 2 Desktop Support Technician
General Dynamics Information Technology —Washington, DC
- $32.30 - $43.70 an hour
- 5 years
- Office
- Continuous improvement
- 401(k) matching
Tier 2 Support Representative (Boston, MA)
HqO —Boston, MA
- $71,000 - $79,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
Tier 2 Cloud Support
Raleigh, NC
- Weekends as needed
- Mid-level
- Office
- Windows
Family Navigator
FLACRA —Clifton Springs, NY
- $17.50 - $18.50 an hour
- Weekends as needed
- 18 years or older
- Inpatient
- Mid-level
- Flexible schedule
Quick Apply
Experienced HVAC Technician
Apollo Heating & Air Conditioning —Le Center, MN
- $26 - $40 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Fuel card
- Paid holidays
Quick Apply
Litigation Personal Injury Attorney
Sweet James —Newport Beach, CA
- $140,000 - $180,000 a year
- Full-time
- Bilingual
- Background check
- Research
- Paid holidays
- Health insurance
Quick Apply
Dentist at Roots Dental
Roots Dental —Bellingham, WA
- $1 - $1,000,000 a year
- Full-time
- Private practice
- Dental office
- BLS Certification
- Dental insurance
- Employee discount
Quick Apply
Speech-Language Pathologist
Talking2Lips —Naples, FL
- $45 - $70 an hour
- Choose your own hours
- School experience
- Private practice
- Anatomy knowledge
- Flexible schedule
Quick Apply
Veterinarian, Medical Director
Canobie Lake Veterinary Hospital —Windham, NH
- Full-time
- 7 years
- Clinic experience
- Surgery
- Loan repayment program
- Relocation assistance
Quick Apply
Maintenance Technician
SHUR-CO LLC —Yankton, SD
- 5 years
- Computer literacy
- Mid-level
- Opportunities for advancement
Quick Apply
CDL A Intermodal Owner Operator
Beemac Trucking —Savannah, GA
- $2,000 - $4,000 a week
- Owner-operator
- Local
- CDL A
- Fuel discount
Quick Apply
3d
Associate Dentist
Cumberland Dental Arts —Cumberland Center, ME
- $300,000 - $500,000 a year
- Full-time
- Dental office
- Doctoral degree
- Clinic experience
- Relocation assistance
- Health insurance
Quick Apply
Lead Wastewater Operator
Natural Systems Utilities —Santa Cruz, CA
- $33.33 - $38.33 an hour
- Overtime
- High school diploma or GED
- Driver's License
- 21 years or older
- Disability insurance
- Tuition reimbursement
Quick Apply
CDL-A Dedicated Driver - Home Weekly
Venture Transport —Pittsburgh, PA
- $0.80 per mile
- Full-time
- Dedicated
- CDL A
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales and Showroom Support
Nemo Tile Co Inc —Southampton, NY
- $60,000 - $65,000 a year
- Full-time
- Background check
- Computer literacy
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
BCBA - Board Certified Behavior Analyst - Columbia, MD
Helping Hands Family —Columbia, MD
- $85,000 - $105,000 a year
- Full-time
- Background check
- Mid-level
- Clinic
- Continuing education credits
- Relocation assistance
Quick Apply
Tier 2 - IT Support Specialist
Artemis IT —Melbourne, FL
- $50,000 - $65,000 a year
- Full-time
- 5 years
- Mid-level
- Windows
- Paid training
- Paid holidays
Quick Apply

I want to receive the latest job alert for tier 2 support

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

tier 2 support jobs near

IT Support Specialist jobs in Melbourne, FL

Speech Language Pathologist jobs in Naples, FL

Desktop Support Technician jobs in Washington, DC

Maintenance Technician jobs in Yankton, SD

Truck Driver jobs in Pittsburgh, PA

Senior Administrative Assistant jobs in Raleigh, NC

Support Specialist jobs in New York, NY

Owner Operator Driver jobs in Savannah, GA

Dentist jobs in Bellingham, WA

Litigation Attorney jobs in Newport Beach, CA

Student Support Specialist jobs in Charleston, SC

Senior Customer Support Representative jobs in Marlborough, MA

Senior Customer Support Representative jobs in San Diego, CA

Senior Customer Support Representative jobs in Cleveland, OH

Sellwood Senior Living jobs in Portland, OR

Senior Graphic Designer jobs in Dallas, TX

Senior Customer Support Representative jobs in Naperville, IL

Senior Living jobs in Savannah, GA

Clinical Research Associate jobs in St. Louis, MO

Patient Care Associate jobs in St. Louis, MO

Member Support Representative Tier 2 (Part-Time)

Foodsmart -
Remote

Quick Apply

Job Details

Part-time
$20.68 - $24.00 an hour
12 days ago

Benefits

Health insurance
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

About us:

Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs.

Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

Customer First - You start with the member and work backwards.

Make It Happen - You act with urgency, use data, and hold high standards.

One Team - You collaborate with respect and commit as a group.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

About the role:

As a Member Support Representative Tier 2, you will be responsible for providing live support for incoming calls directly from our members as they seek guidance with understanding our services, their eligibility, and their benefits. In addition to handling core member inquiries, Tier 2 representatives handle elevated technical troubleshooting, liaise directly with providers, and support operational projects. As part of our team, you will demonstrate a strong sense of urgency toward finding resolutions and maintain a high standard of personal accountability when handling sensitive and protected information.

This is a part-time position requiring approximately 30 hours per week. This position will offer time off and is not eligible for health insurance benefits.

You will:

Empathetically and patiently interact with members and providers as you take live inbound calls.
Document interactions and ongoing resolutions to ensure seamless follow-up.
Ensure member records are accurate and complete.
Multitask using internal tools and resources to verify eligibility and coverage provider benefits while clearly communicating this information to the members during live calls
Field questions about the purpose and importance of telenutrition.
Match our members with the right dietitian and find appointment times that fit into their lives.
Assist members with troubleshooting platform and account issues and provide basic technology troubleshooting help.
Work with internal groups and external partners to address questions relating to food delivery and ordering groceries.
Maintain a high level of personal accountability when handling sensitive and protected information.
Collaborate with peers, leaders, and other internal groups to find accurate solutions to complex problems.

You are:

A strong communicator, both orally and in writing, that can adjust your communication style and preferences to fit the situation.
Able to manage multiple ongoing tasks without missing deadlines or cutoffs.
Resilient, and capable of quickly adapting to changes in workflows and processes, and able to pivot seamlessly when new information is provided.
Able to navigate knowledge bases and multiple systems simultaneously while staying engaged in communication on live calls.
Experienced in solving complex problems that require critical thinking and resource navigation.
Both independently motivated and team-minded, allowing you to manage your own time and tasks to hit your own goals while also supporting your peers and seeking help when needed.
Detail oriented and committed to providing accurate and complete resolutions, and willing to take ownership and responsibility for maintaining these standards.
Goal oriented and able to push yourself to meet both metric and quality goals.
Comfortable with both giving and receiving feedback, both between you and leadership and in a peer-to-peer capacity.

You have:

Reliable high speed internet access with minimum speeds of roughly 100 Mbps download and 20 Mbps upload.
Experience working in a support role, either in person or on live calls.
The ability to communicate complex information concisely in writing.
Experience working with sensitive and protected information, including PII and PHI, and a basic understanding of HIPAA.
A completely private, secure, and quiet workspace.
Availability to work Monday through Friday from 2-8:30 PM PST.

Role: Member Support Representative - Part Time

Location: Remote, USA

Compensation: $20.68-24.00 per hour (up to 30 hours per week) + $4k annual commission plan ($1k/quarter)

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

About our benefits and perks:

✅ Remote-First Company

✅ Flexible & remote location

✅ Engaging, collaborative team

Foodsmart is an Equal Opportunity Employer. It is our firm policy to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

tier 2 support jobs

Member Support Representative Tier 2 (Part-Time)

Customer Support Engineer (Tier 1 / Tier 2)

Tier 2 - Support Specialist (East Coast)

Tier 2 Desktop Support Technician

Tier 2 Support Representative (Boston, MA)

Tier 2 Cloud Support

Family Navigator

Experienced HVAC Technician

Litigation Personal Injury Attorney

Dentist at Roots Dental

Speech-Language Pathologist

Veterinarian, Medical Director

Maintenance Technician

CDL A Intermodal Owner Operator

Associate Dentist

Lead Wastewater Operator

CDL-A Dedicated Driver - Home Weekly

Sales and Showroom Support

BCBA - Board Certified Behavior Analyst - Columbia, MD

Tier 2 - IT Support Specialist

I want to receive the latest job alert for tier 2 support

Related Searches

Explore jobs in more locations

You will:

You are:

You have:

Job Seeker Tools

Employer Tools

Browse

Stay Connected