Top 82 travel itinerary planner Jobs

Concierge Manager (Resort)
the Tides Inn —Irvington, VA
- Weekends as needed
- 3 years
- Mentoring
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Executive Assistant & Travel/Event Coordinator
Insurance Agency Marketing Services, Inc —Elkhorn, NE
- $60,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
2d
Travel Advisor
Travel Travel Group —Fargo, ND
- $16 - $20 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
(Medical) Meetings & Event Planner
Focus Medical Communications —East Hanover, NJ
- From $52,000 a year
- Weekends as needed
- Social media management
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Event Coordinator
Josh's Frogs —Owosso, MI
- $18 - $20 an hour
- Weekends as needed
- Up to 50% travel
- Sales
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Administrative Specialist in San Luis Obispo, CA
SWCA Environmental Consultants —San Luis Obispo, CA
- $22.87 - $29.49 an hour
- Online Application
- Mid-level
- Office
- High school diploma or GED
- Cell phone reimbursement
- Employee stock ownership plan
9d
Work from Home Travel Planner
Traveling with Mchaila —Carolina, PR
- Part-time
- Remote
- Research
- Administrative experience
- Travel
- Work from home
Quick Apply
Work From Home Booking Administrative Planner
Traveling with Mchaila —Carolina, PR
- Part-time
- Remote
- Computer literacy
- No experience needed
- US work authorization
- Work from home
- Opportunities for advancement
Quick Apply
2d
Part-Time Travel Brand Ambassador & Planner (Northeast / Festivals)
Immersive Italy —Philadelphia, PA
- $25 - $26 an hour
- Part-time
- Hybrid work
- Travel
- Data entry
- Organizational skills
- Travel reimbursement
- Paid training
Quick Apply
Referral Specialist
TWAN —Remote
- From $50 a month
- Temporary
- Remote
- No travel
- Communication skills
- Entry level
Quick Apply
3d
Executive Assistant/Event Planner
Roppe Corporation —Fostoria, OH
- Mid-level
- Office
- High school diploma or GED
Executive Assistant
Zone 5 Technologies —Fort Worth, TX
- $84,000 - $114,000 a year
- 5 years
- Office
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Meeting Planner I
Maritz Inc. —Santa Clara, CA
- $65,000 - $70,500 a year
- Email
- Hybrid work
- Sales
- Customer service
- Mid-level
- Paid parental leave
- Paid holidays
Corporate Event Planner
Pacific Office Automation —Phoenix, AZ
- $90,000 - $115,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Communication skills
- Travel reimbursement
- Health insurance
Quick Apply
11d
Director, Hotel Operations - US
Princess Cruises —Fort Lauderdale, FL
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Managing Director of Experiential Learning & Civic Engagement
Democracy Prep Public Schools —New York, NY
- $170,000 - $190,000 a year
- Weekends as needed
- Hybrid work
- School experience
- Google Workspace
- Teaching Certification
Planning Assistant
Cocopah Tribe of Arizona —Somerton, AZ
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Executive Assistant
Interlink Cloud Advisors, Inc. —Mason, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Administrative Assistant
Interlink Cloud Advisors, Inc. —Mason, OH
- Background check
- Microsoft Excel
- Microsoft Outlook
Travel Coordinator
Booz Allen —Fort Leavenworth, KS
- $39,600 - $81,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Flexible spending account

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Concierge Manager (Resort)

the Tides Inn -
Irvington, VA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Vendor relationship building
Customer communication
Employee relationship building

Full Job Description

ABOUT THE COMPANY & RESORT:

Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.

The Tides Inn is a beloved waterfront, luxury resort nestled on Carter’s Creek in Irvington, Virginia. The property has been a cherished destination for generations and has recently undergone a number of renovations and enhancements that are helping elevate the brand and overall experience. The Tides features 70 luxurious accommodations, tennis and pickleball courts, wellness treatments, a working farm, Markers Space (for artistic activities), its own marina and two distinct restaurants, Salt & Meadow Restaurant and Fish Hawk Oyster Bar. As it has evolved, the Tides Inn is becoming more widely recognized for its elite programming, culinary experiences, commitment to environmental stewardship, and world-class hospitality.

JOB SUMMARY:

The Concierge Manager is responsible for leading and overseeing all Concierge operations to deliver an exceptional, personalized guest experience that reflects the highest standards of luxury hospitality. This role ensures that Concierge team members are highly trained, knowledgeable, and empowered to anticipate guest needs, provide expert recommendations, and curate memorable on- and off-property experiences. The Concierge Manager drives service excellence through training, coaching, and continuous development of team members, while fostering strong relationships with internal departments and local partners. This position plays a critical role in enhancing guest satisfaction, strengthening brand reputation, and identifying opportunities to elevate the overall guest journey. In addition, the Concierge Manager collaborates closely with Resort Programming to enhance and expand guest experiences, ensuring team members are well-versed in all current and upcoming activities. This partnership supports the continuous elevation of offerings and enables the Concierge team to effectively communicate, recommend, and deliver engaging, high-quality experiences that align with the resort’s standards and brand expectations.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Leadership & Team Development

Lead, mentor, and develop the Concierge team to consistently deliver exceptional, personalized service.
Design and implement training programs to ensure team members are knowledgeable about resort offerings, local attractions, events, and experiences.
Coach team members on service standards, guest engagement, and upselling techniques to maximize guest satisfaction and revenue opportunities.
Partner with Programming and other departments to expand team knowledge of resort activities and experiences.
Conduct regular performance evaluations, provide feedback, and support ongoing professional development.
Ensure all team members are aligned with Forbes Standards (or equivalent luxury service standards).

Guest Experience & Service Excellence

Ensure delivery of seamless, anticipatory, and highly personalized guest service at all times.
Oversee all guest requests including dining, transportation, activities, special occasions, and custom itineraries.
Maintain a strong presence in guest areas to interact with guests and proactively address needs.
Handle escalated guest concerns and provide effective service recovery to protect and enhance the brand experience.
Ensure all confirmations, details, and communications are accurate, timely, and clearly conveyed to guests.
Promote and recommend resort services while ensuring external recommendations meet the highest quality standards.

Operations & Quality Assurance

Oversee daily Concierge operations, ensuring efficiency, organization, and attention to detail.
Maintain accurate records of guest requests, preferences, and reservations within the system.
Ensure pre-arrival planning is executed, including booking tours, dining, and activities in advance of guest arrival.
Monitor guest feedback, questionnaires, and service trends to identify areas for improvement.
Establish and maintain relationships with trusted local vendors and partners.
Ensure compliance with company policies, including ethical standards regarding vendor relationships.

Strategic Improvement & Innovation

Identify opportunities to enhance and elevate the guest experience through new services, partnerships, and offerings.
Develop initiatives to strengthen the Concierge program and differentiate the resort within the market.
Collaborate cross-functionally to ensure a cohesive and elevated guest journey across all touchpoints.
Analyze performance metrics and guest feedback to drive continuous improvement.

CORE COMPETENCIES

People Leader Role: Decision Quality, Managerial Effectiveness, Developing Direct Reports, Interpersonal Skills, Managing Ambiguity, Business Acumen, Strategic Agility.

Leadership & Team Development
Customer Focus & Service Excellence
Communication & Interpersonal Skills
Problem Solving & Service Recovery
Organizational & Operational Excellence
Adaptability & Strategic Thinking

QUALIFICATIONS:

3–5+ years of hospitality or resort Concierge experience, with at least 1–2 years in a leadership role preferred
Strong familiarity with Forbes Travel Guide standards or equivalent luxury service expectations
Exceptional guest service and relationship-building skills
Proven ability to train, coach, and develop team members
Extensive knowledge of resort operations and local community offerings
Strong organizational, multitasking, and problem-solving abilities
Excellent written and verbal communication skills
Proficiency in relevant computer systems and reservation platforms
Ability to work a flexible schedule including evenings, weekends, and holidays

We offer a comprehensive benefits package for full-time qualifying roles designed to support your health, financial security, and overall well-being. Benefits include medical, dental, and vision coverage; a Health Savings Account (HSA); fitness and wellness programs; disability insurance; basic and voluntary life insurance; an Employee Assistance Program (EAP); a hearing discount program; and more. Our total rewards package is built to help you thrive both personally and professionally.

The Tides Inn is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Quick Apply

Refine Your Search

travel itinerary planner jobs

Concierge Manager (Resort)

Executive Assistant & Travel/Event Coordinator

Travel Advisor

(Medical) Meetings & Event Planner

Event Coordinator

Administrative Specialist in San Luis Obispo, CA

Work from Home Travel Planner

Work From Home Booking Administrative Planner

Part-Time Travel Brand Ambassador & Planner (Northeast / Festivals)

Referral Specialist

Executive Assistant/Event Planner

Executive Assistant

Meeting Planner I

Corporate Event Planner

Director, Hotel Operations - US

Managing Director of Experiential Learning & Civic Engagement

Planning Assistant

Executive Assistant

Administrative Assistant

Travel Coordinator

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