sous chef

front of house manager

executive chef

general manager

assistant general manager

Firebirds-International-LLC

Overall, employees can breathe easy and take-home pay. Come in slightly away from the uniform standards and nothing will be said. Vaping and shenanigans behind the scenes despite NC laws... more fun for the workers. However, there is a tradeoff: 

Because Firebirds lacks the discipline that even the kids of Kindergarten Cop have, you're heading home frustrated. How much did you make? Perhaps you did well... Servers are still left "on" and seated in a way that tries the patience of a Buddhist. 

Management made noticeably clear to me, on several occasions, that they have no formula or metric for guests per hour vs servers per hour. "Out time" - means the expected time to depart. Not the final minute to be seated. Which in a steakhouse means, prepare to stay another hour+. 

Having managed in several other environments, the lack of accountability for the management staff is out-of-hand. Being able to find someone to resolve an urgent issue after 7pm becomes like pining for Atlantis. Often, they would literally leave the building and be around the complex with games, calls, or taking some Senior's stroll as if they didn't know are responsible for an active business that needs them. 

When they ask about work/life balance... The stress can balance. Because of the lackadaisical pressure during shift and sometimes long ticket times, you can cool out. However, maybe you're the type to have higher blood pressure waiting on your orders to be made and run to the table? 

This is a good restaurant if you're not thinking very much. Don't pay too much attention, just be social, and the storm is off in the distance. Much like the political climate of 2020, Firebirds is run on a hope and a prayer. They could change their symbol to an elephant and pay tribute to their political ambitions. Its not about discipline and having the best systems, technology, and staffing. This is a place on convenience (for them, not you.)


firebirds has a few issues first being constant over staffing at least in regards to guest assistants/hostesses resulting in everyone receiving low tips at the end of the night. This issue also results in fewer hours to go around as there are more employees. After handling this for a few weeks most quit so it would end up an unpredictable flux between too few hours or being slammed with far more shifts than u can handle and be able to balance school and other demands. On top of those things it was impossible to schedule a day off properly ever the managers never bothered to pay attention to availability in general and constantly schedule people on days they have blocked off completely or requested off months in advance. The lack of responsibility in scheduling further makes it difficult to balance life with work as a part timer. The only silver lining to working there was a great group of co workers

Unfortunately I was not able to continue working at Firebirds due to my own personal things going on, but in the time I worked there I really enjoyed it. The place is beautiful, the food is amazing, everyone employed there really goes out of their way to make sure every customer has a great experience from the time they get there to the time they leave. Because of that, there are quite a few "regulars" who come in very often and even know all the servers by name and request their favorites to serve their tables. The most important thing I learned was how to handle multi-tasking in a fast paced environment, all the hostesses I worked side by side with did an amazing job at making sure I learned and were very patient with me. The most enjoyable part of the job was feeling like I was part of a team of such awesome people everyday, and in such a nice, fine dining workplace.

Firebirds is overall a great place to work as a server. Demands are not outrageous, the restaurant has a great atmosphere, and the guests tend to tip enough to at least put gas in your tank. My only problem, and I understand Firebirds can't necessarily help this, was that business was pretty slow and I would have a lot of 55 year old ladies come in and split a small house salad and get water with a friend or two and just sit there for about 3 or 4 hours which resulted in waiting a LOOOOONGGG time to get a $4 tip. Didn't make as much as a lot of the people who had been there for a few years, but a serving job otherwise.

This is a very friendly and respectful work environment. Management is great and the coworkers are very easy to work with. My typical shift is clocking in when I get there, find my assigned section, tables, and sidework (things that need to be done during and at the end of each shift like stocking, making tea and coffee, and keeping the server areas clean and in working order at all times. The most enjoyable part is the satiisfaction of every customer I serve. I strive to make their dinner the best it can be! My coworkers are friendly and we work well as a team.

Firebirds is an amazing place to work. it has amazing people, and managers. pay is competitive as you rely on your tables while serving but as a hostess or GA it is guaranteed really good money. Servers get paid the same day and the Hostess and Gas get there money that they are tipped from the servers the day after there shift. despite what people say it is a very fair process. The managers are very laid back and while they seem tough they are there for your success. I would always recommend people with good attitudes, and good work ethics that want to succeed and make money while busting your tail to do it to work here.

What is the best part of working at the company?
Great tips when it is busy and some amazing coworkers

What is the most stressful part about working at the company?
Pressure to do more than your job description without the ability to grow in the company

What is the work environment and culture like at the company?
Kinda toxic. Management is very manipulative. They will do anything they can so it is not their fault. I applied to be a host then to be a server after a couple months when I was 18. Not only did I never become a server, they were petty when I came back from college to work on breaks by giving me awful shifts that I would make no money in.

A typical day at Firebirds is not like many other restaurants. Everyone there is part of a well oiled machine. Without the kitchen, the servers would not have a job, without the servers the kitchen wouldn't have much to do either. Everyone is considerate and polite and always willing to lend a hand or an ear if needed. The management team is always around if they're needed and even when they're not they let you know they are there for you whether it's work involved or personal. The most enjoyable part of my job is not dreading going to work.

What is the best part of working at the company?
Being home everyday and living close to work

What is the most stressful part about working at the company?
Worrying if the AI camera is gonna get you fired today or not and you have to be careful how you talk to the employees if not they are very sensitive and get butt hurt real easy

What is the work environment and culture like at the company?
Laid back you have to wait on loads and how dispatch holds loads til you almost have no time left on your daily time

What is a typical day like for you at the company?
Normally one to two loads and go home early or sometimes late

Scheduling is flexible for students and the money is satisfactory. The management staff works well with the staff on college schedules and makes an effort to keep everyone in good spirits. I also love working with people both within the public and other employees. I made a lot of friends through Firebirds and I don't regret working in a restaurant ever.

Top Job Titles	Average Salary
Sous chef 9 salaries reported	$60,000 per year
Front of house manager 6 salaries reported	$60,417 per year
Executive chef 3 salaries reported	$78,333 per year
General manager 1 salary reported	$82,500 per year
Assistant general manager 1 salary reported	$67,500 per year

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