customer service representative

administrative assistant

certified medical assistant

executive assistant

medical assistant

Parker Staffing Services

If you get assigned to the Washington Federal Bank assignment definitely try to look elsewhere! The training was way too short for the amount of different systems you need to use, as well as the different account types you handle. You get 2 weeks of going over the material & the next 2 weeks taking calls. The next 4 weeks of taking calls you’re on your own & it’s difficult to get help with calls at that point. The manager will say it’s due to the lack of staff but either way there should be people specifically assigned to help out the new hires because it’s definitely not an easy role. You also have to email different departments for specific issues you can’t contact them directly to help resolve the issue as you’re talking to the customer so it’s not a one call resolution for the customer. I find this tends to upset customers even further if they’re already calling in upset. The main trainer always seems pretty distracted when going over material so when you ask a question you might get a left field answer; it’s almost as if the trainer is on their phone while you’re going through the material. They will try to tell you that most of the calls are balance inquiry calls but that’s definitely not true! If you’re looking for work life balance through a job seek elsewhere. This bank will expect you to do mandatory overtime & will give you a schedule way off of what you ask for through Parker. My class was told we could work remote since the first day of training but that wasn’t true so the communication between Parker & WaFd Bank isn’t the best. Don’t think this bank is willing to invest in you; if you want to get a higher education in finance then look for someone else who is willing to invest in your future education to keep working for them. I could already feel the stress of being overwhelmed when taking my first couple calls so I definitely knew this job wasn’t worth all that. Overall look for a different job opportunity if you’re not just looking for a paycheck. 

It’s unfortunate to see the same job posting for the position, in which you were contracted to do, but at a higher pay scale it’s not only shocking, but makes you wonder what else is behind the scenes?

When you bring this to the attention of Parker Staffing Services, you, the client are made out to be non-compliant and being difficult. Which in retrospective makes you wonder of other inconsistencies which are present and are accepted within the company as ethical. Is this normal practice at Parker Staffing Services? This is the work culture at Parker Staffing Services? 

After my interview, which was poorly planned, including miscommunication (their part), I figured it would improve over time, but unfortunately this poor behavior continued with Parker Staffing Services. 

Parker Staffing Services has a poor embedded payroll issue, if you work overtime they will make every attempt to not pay you overtime pay, “leave early the following day, don’t stay after the  you are scheduled off, but answer the phone lines”. This makes the work environment unpleasant, hostel, including contributing to stress, which is not a good combination for employees to stay or continue to use their services in the future. 

There’s other temp agency which are a better fit and company than Parker Staffing Services. 

This company doesn't care one iota about their employees, which explains the incredibly high turnover they have for their customer service positions. New people are constantly being hired because everyone quits. The only "benefits" they offer are about three different medical plans through an insurance company that my doctor's office and I have never even heard of. No dental. No PTO. No nothing. After you're there about a year, you have to take a mandatory two month leave. They tell you to apply for unemployment and give you zero details or instructions on how to do so or what the point of looking for a new job is if you want to return after the two month break. While applying for unemployment, I found out about "standby" pay - where you can receive unemployment without having to apply to other jobs. Parker never once mentions this option to anyone or gives you any instructions about how to get approved. I was denied and was told by a co-worker that Parker needs to apply for the standby for you. This company is repulsive and only cares about themselves. Will not be returning after break.

Toxic management, communication between onsite manager and agents was horrendous. The company consist of ignorant humans and they act like if they care about you. Rude and problematic onsite manager. Never trust the company at all and don’t fall to their sweet talks. Benefits and pay were not great. Without any proper communication, they transferred me to another position and expected me to do great.

 The good thing about them is they worked together with Nintendo, so if you want to work for at a big company with no job experience or you want to restart your career, this is the right place for you. Please note that they’re super strict on punctuality and flexibility. 

The last suggestion based on my experience, this is not a right place for you if you want to pursue your career and if you’re aiming for a higher position. Working for parker was a wake up call for me and it’s good if they can improve their weakness. It’s not too late to change... 

ps: If you are working at Nintendo, please note that you work for parker, not for Nintendo.

Parker doesn't do their research on companies they place candidates in. I left a perm position for a contract-to-hire position through Parker thinking the position was a good opportunity. It paid more and the commute was much better. Turns out I was not qualified for the position due to specific skills the company needed that I did not have but was hired anyways. In addition, the position was actually two positions combined into one since the company didn't want to hire a receptionist. Lastly, the company had a horrible bully who had worked there for over 20 years and the executives knew she was a problem but wouldn't get rid of her due to her knowledge. When I notified my recruiter of these issues, I was ignored. After I left the position, the recruiter called me because the company hired another employment agency and she was upset with me for quitting. She had no concern about me being bullied nor did she feel badly that I left a perm full-time position for a horrible job. She was only concerned about her commission. I am out of a job now and wouldn't have left my old position had Parker done their research about the position they placed me in. I trusted Parker and was completely let down.

Horrible place to work if you are assigned to Washington Federal Bank in Boise, Idaho.  I was discriminated against because of a plugged ear and had to ask the trainers to repeat themselves several times during training. I was asked if I felt that i was falling behind after two days of training.  I answered that I felt I was doing fine. It was obvious at this point that I was not liked or was holding the class back. I have over three years of call center customer service experience and have never been treated so poorly.  Also, it is my nature to ask a lot of questions.  It was obvious that they didn't care for my questions. Without any warning, I was walked out after three and a half days of training.  I do NOT recommend this assignment at all.  High turnover and people that don't care if you succeed or not.  Trainers were not available for questions during worksheet assignments, took long breaks and were late getting back from breaks and lunch.

After working for Parker I have realized the company is looking for one type of individual. Someone that is subservient. They do not like individuals that can think for themselves and have a backbone. If they do not like you, they will just let you go. This is the culture they have created. Sad but true. 
And no, this is not me being bitter. I was already looking to leave due to truly poor management. I have never in my life felt so unsupported or disliked by my manager. I was essentially paid to leave a job and a culture that was toxic and i could not be happier. 

I will say Parker is a great place to work, if you do not report directly to the director of recruiting. She is an extremely volatile individual. 

She would make up issues that I supposedly messed up on. I would go back to my desk and research them to only find out it was her that had made the issues look like they were mine. 

All in all, I truly would not recommend Parker as a great place to work. 2 out of 10.

Understand that this is a contract employer, and the rating is based on that understanding.  Obviously just about every aspect being rated would be much improved if you worked for an employer who paid you directly, who provided benefits and such.  But for what Parker is, it's hard to describe them as anything other than fantastic.  The liaisons between us and the company certainly seem to have our backs 100% of the time, they are approachable, friendly, and willing to help with all things job-related, inside or outside the company, to the point of even assisting with job applications and negotiations for positions with other employers.  Coming from me - someone who is not a fan of even the IDEA of temp companies, Parker is pretty much the best of them.

My supervisor tried their best to support me, but this position was off to the rat races from the start. Overhiring in my department led to a lot of unnecessary stress and competition for work. Even though our workload was pretty low most of the time, we were always pressured to get enough work because it seemed other departments from the main building were itching to cut labor costs. 

The pay and flexible scheduling were good, but despite the friendly and laidback work environment, if your performance isn't up to par especially in the first two weeks after training, you can easily see yourself be transferred to customer service or just let go. 

A great first job in the field of QA testing. Compensation was almost competitive in relation to the experience required and average wages in the area. I would say that the benefits left a lot to be desired, as they were quite costly and many things are not covered well even under the more premium plans. Management probably did all that they could for associates, given the limited reach that a staffing company has for its clients. Promotions were few and far between, but much of this came from the client rather than the staffing company itself. Most stressful part of the position was the ambiguity of when contracts would end, sometimes only given a day's notice.

Top Job Titles	Average Salary
Customer service representative 9 salaries reported	$21.28 per hour
Administrative assistant 18 salaries reported	$27.70 per hour
Certified medical assistant 2 salaries reported	$21.00 per hour
Executive assistant 4 salaries reported	$46.00 per hour
Medical assistant 8 salaries reported	$23.22 per hour

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