receptionist/administrative assistant

administrative coordinator

administrative assistant

billing manager

front desk receptionist

Quest Workspaces

What is the best part of working at the company?
It's a combination of our team and our clients. The team is supportive, experienced, and genuinely enjoyable to work with. Many of us have been here for years, which creates stability and a sense of trust that you do not find in most workplaces. At the same time, our clients are made up of interesting, driven professionals who truly appreciate the service we provide. Over time you build real relationships with them, and it feels less like a typical workplace and more like a community. The positive energy between the staff and clients is what makes the culture here stand out and is a big reason why people stay.

What is the most stressful part about working at the company?
The most stressful part of the job in the past was the uncertainty around growth and career progression, but the company has made significant improvements in that area. Quest recently refined its growth structure and created clearer paths for advancement, with new opportunities and promotions rolling out into 2026. That change has made a big difference in morale and long-term planning, and employees now have a much clearer sense of how they can grow within the company, with many promotions that happened in Q1 of this year. 

What is the work environment and culture like at the company?
is truly special and feels more like a professional community than a typical office environment. We work alongside an incredible group of clients including attorneys, finance professionals, and nonprofits doing meaningful and impactful work, and over time those relationships become genuine connections. That sense of community is a big reason we have some of the highest client retention rates not just in New York City but across the industry. The team itself has remained remarkably consistent, with most of us working together for years aside from a recent out of state move and a retirement in 2025. That stability creates trust, teamwork, and a positive daily environment. Management is supportive and invested in the success of the team. I feel valued and appreciated, and leadership regularly recognizes the work we do and speaks highly of the team, which makes a real difference.

What is a typical day like for you at the company?
A typical day at Quest is never exactly the same, which keeps the job interesting and engaging. Our daily responsibilities include administrative work, answering phones and emails, managing projects, sorting and distributing mail, assisting with operations and occasional IT issues, and helping clients with a wide range of requests. We are very hands on and responsive, which makes the role both fast paced and rewarding. In addition to daily tasks, we host two events each month, usually one wellness focused event and one social gathering, and we are always looking for creative ways to strengthen the sense of community in the center. Each team member also takes ownership of a passion project such as marketing, event planning, or client experience initiatives, which allows us to contribute beyond our core responsibilities and bring new ideas to the workplace.

The company under pays for the amount of work you are required to do. 
Also treats their employees like a high school instead of professionalism. Didn't take care of their employees at all during coronavirus, even though they're not losing revenue. Decided to fire experienced employees over small issues just to hire new ones right after. 

Quest Workspaces is an exemplary employer that offers a supportive, enriching, and dynamic work environment. Its commitment to professional development, work-life balance, employee wellness, and community engagement makes it a great place to build a career. The positive work culture, flexible policies, and strong leadership ensure that employees feel valued, motivated, and part of a larger mission. Working at Quest Workspaces means being part of a team that is dedicated to innovation, growth, and making a difference. 
 

Quest workspaces Seems really fun at first. But they don’t tell you you’re a janitor ,mover ,receptionist ,psychologist, barista and most importantly UNDER PAID And never appreciated. Management  constantly reminds you that you were not going to be promoted anytime soon and to deal with it. Unless you have it in good with owners /upper management. If you wanna job that is always adding multiple things to your plate at once getting yelled at, quest is the place for you ! 

I helped manage a 90+ office shared workspace center. I did billing and collections, managed our office inventory, I did basic IT support and phone programing for each client. I also answered phones and assisted in sales. 

I worked closely with the office manager and helped mange the overall wellness of the center. 

The most enjoyable part of the job was assisting the clients.

Working at Quest brought me down both physically and mentally, especially from the manager there. The manager was not supportive at all and did not allow or offer room for growth. The manager was selfish and wanted those "under them" to stay where they were so they could give their work to others. Very unfortunate and not a healthy environment. 

Meaningful connections with clients, good team, opportunity for growth, good pay. I made significantly more per hour from my previous admin job, so that was great! The team is really nice and so are the clients. Most of them. A bit demanding, but nothign out of the ordinary.  

Theoretically, I wonderful culture to be part of but it is not supported by the actions of the leadership.  They hire wonderful support staff who make collaborative projects fun.

Quest Workspaces has a supportive management team that encourages me to be my very best in my role. The teamwork across all positions within the company makes every workday enjoyable and creates a great work environment. Enjoying what you do every day is an amazing feeling, and Quest Workspaces allows me to do that

Upper management only cares about themselves, there are some sneaky people in the company. They are a bunch of two-faced people. clients in the center treat you better than the people you work with. The only way to advance is to kiss the Center Manger's/Corporates' a**. We Work is better by a thousand!

Top Job Titles	Average Salary
Receptionist/administrative assistant 7 salaries reported	$20.86 per hour
Administrative coordinator 8 salaries reported	$19.69 per hour
Administrative assistant 2 salaries reported	$25.00 per hour
Billing manager 3 salaries reported	$41,000 per year
Front desk receptionist 6 salaries reported	$16.50 per hour

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