administrative assistant

human resources coordinator

home health aide

customer care coordinator

scheduling coordinator

Sandcastle Homecare

  I have worked for Sandcastle for six  years Starting as a caregiver working my way up to case manager.  The owners are always available when needed. My manager is very encouaging. 
I have seen the company grow from one  office to five, but the feeling of family still remains.

 As a case manager I get to deal directly with the clients. Beginning with the paperwork to start services. Visting clients getting to know them, making sure they get the right care. Making ajustments as the client situation changes. 
At times my job can be stressful when dealing with issues that arise in the lives of our clients. But always feel supported by management. 
A typical day starts with answering Voice and e mails dealing with issues that have arisen during the night or weekends Calling clients to see how they are  making sure autherizations are up to date, schedule home visits, and assesments. 
 I have been very thankfull for the company believing in me and encouraging my growth. When my Father became ill and had to leave in less than 24 hours notice and be with my family for a month the company did not hesitate to accommodate my needs.
 The owner has provided a place for us to sit outside to eat lunch and enjoy time with other coworkers. Our office is very producative, friendly, and hard working. We enjoy celebrating special occastions together. 

The staff and management was hard to get ahold of and talk to. Very disrespectful when you had a suggestion to improve. I worked for multiple HHA/Caregiver companies before and I have never seen such crazy rules and regulations you have to follow like not being able to take your client to the grocery store or doctors appointment they make you lose hours because of it when you could be helping when they need it most. When I got hired on I was promised a full schedule but instead got paired with a client who had to go to multiple doctors appointments weekly and most of my hours we're taken away due to doctors appointments that I wasn't allowed to go with even though said client was in a wheelchair and needed the extra support. Tried to get paired with a new client and kept getting told no new clients we're available. When trying to explain all other caregiving companies in the area had no rules like that and I tried to suggest to take it away I was met with extreme disrespect which lead to me quitting in the end.

At times, there are very few client assignments, which can make the pay inconsistent and not reflective of the demands of the cases. Case managers often seem unaware of the clients’ actual needs, leading to care plans that do not accurately reflect the level of care required. As a result, clients sometimes expect assistance that falls outside the scope of the assigned care plan. Additionally, management tends to be disorganized, and proper training is not provided to adequately prepare staff for the responsibilities of the role, leaving employees to navigate challenging situations without sufficient guidance. I would also strongly recommend that anyone considering this role obtain a Certified Nursing Assistant (CNA) certification beforehand. Without it, you are essentially jumping into the job without the proper skills, knowledge, or preparation needed to provide adequate care, especially given the lack of thorough training provided by the company. If you need a flexible schedule I would recommend.

Working at Sandcastle Homecare has been a dream come true for me. I've worked with Sandcastle for almost 6 yrs total now and I can honestly say it was the best move I ever made. I started in Homecare about 16 years ago, most of those years in Staffing. I feel that the Caregivers are the reason we in the office have a job. They are the Heroes in this story. We have some of the most devoted, best Caregivers in the state of Florida. It take everyone working together to keep this well oiled machine running. We have support from upper Management and the Owners. They let you know they appreciate you, that they "see" you. So many times I worked for companies that didn't know a thing about me, and my only worth was what I could do for them. But it's a different vibe here. You are appreciated, and you are supported when there is anything that you need. Compensation; saleries, insurance, vacation I feel are very fair. 

I do not recommend working here. Employees are all paid as salaried employees so they do not qualify for overtime when working over 40 hours. However, pay is docked when you come in late or leave early. The aides are knowingly placed in dangerous environments and working conditions. Employees are not valued or respected. The COO runs the office without any respect or regard for employees, office moral, and employment laws. The owner likes to describe the company culture as a "family" however that is not the case. This place is a revolving door; high turn over due to unethical treatments and behaviors. Their database is NOT secure. As a regular employee, I had access to sensitive information that only HR and upper management should have access to. This is an unethical company, I implore anyone who may be interested to NOT apply.

Working for this Homecare company was an overwhelmingly negative experience. The management exhibited a lack of empathy and professionalism, creating a toxic work environment. Schedules were erratic, often changed without notice, making it challenging to plan personal commitments. Communication breakdowns were routine, with crucial information withheld. The workload was unreasonably high, leading to burnout among employees. The company's disregard for employee well-being was evident in inadequate compensation and limited opportunities for career growth. Additionally, the overall lack of support and appreciation made the job incredibly demoralizing. I strongly advise potential employees to steer clear of this Homecare company, as it prioritizes profit over the well-being of its staff.

Typical day can be anywhere from working your butt off or sitting and staring out the window, trying to engage the client in front of you.  No phone policy, means if your client doesn't give you a job or engage you, you'll be BORED to tears! Management completely ignores you unless they need something from you, such as covering a difficult shift.  They are consistent in offering a pay rate, that doesn't actually show up on the paycheck.  There is NO culture, meetings, bonuses, holiday parties or additional training.  The only thing pleasant about the job is the client and sometimes the family.  The hardest part of the job is eventually some of the people you've worked with will die. 

● Work-life balance
Work-life balance at Sandcastle Homecare is awful they want you to think about sandcastle they preach family values all bs

● Pay & benefits
My pay and benefits at Sandcastle Homecare are ok

● Job security and advancement
In terms of job security at Sandcastle Homecare, I think ok

● Management
In general, managers at Sandcastle Homecare if they don’t like you start packing your bags if you know more then they do

● Culture
Collaboration with my colleagues at Sandcastle Homecare is good met nice people in office be came friends with others watch your back

● Overall
My experience working at Sandcastle Homecare  they are all nice in the beginning then true colors comes out your just a body there and all that matters is money coming in

I wouldn’t call this a career, it’s a numbers game to them they will hire ANYONE, Orientation is not paid for and they want you to drive in some cases an hour to go to it. If you don’t go to their company events it will be held against you.  The practices and interview process for hiring. They absolutely love teams and will have the most ridiculous meetings for no reason on teams, how they do the pay also makes 0 sense you work 80 but paid for 77…if your in a situation and you need a job while you look for something else . Their HR position is not worth $36k they want both a recruiter and an HR manager in one will Not SHRM certified either. 

I absolutely love Sandcastle. Because of the nature of providing care for seniors 24/7, there were times when it was hectic but culture kept us together and moving in right direction.

We've definitely had some people come through the company that didn't fit, and they quickly weed themselves out so I wouldn't recommend this company to anyone that isn't interested in buying in all the way. This is not a company where you simply clock in and out. There may be times when you need to stick around afterhours to finish something but management was always great about letting us take the time off on other days.

Like I said, I love every minute of working with Sandcastle Homecare.

Top Job Titles	Average Salary
Administrative assistant 2 salaries reported	$38,000 per year
Human resources coordinator 6 salaries reported	$35,500 per year
Home health aide 8 salaries reported	$16.50 per hour
Customer care coordinator 2 salaries reported	$45,000 per year
Scheduling coordinator 1 salary reported	$40,000 per year

Working at Sandcastle Homecare: Company Overview and Reviews

Sandcastle Homecare

Sandcastle Homecare Ratings

Popular jobs at Sandcastle Homecare

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected